About Evergreen Center For Health and Rehabilitation
Evergreen Center For Health And Rehabilitation, located in STAFFORD SPRINGS, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Evergreen Center For Health and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.70 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NATIONAL HEALTH CARE ASSOCIATES network. This chain operates 43 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Evergreen Center For Health and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 96 | Nov 22, 2024 |
| Weighted Average | 96 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 8.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 61.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 74.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 70.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 20 complaints
- 2025: 7 complaints
- 2026: 1 complaint
- Total: 28 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 15, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 03, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 03, 2025 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Jan 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 03, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 03, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 11, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 18, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jul 18, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Jul 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 18, 2024 | Observe each nurse aide's job performance and give regular training. |
| Jul 18, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jul 18, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 18, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 18, 2024 | Ensure each resident receives an accurate assessment. |
| Jul 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 18, 2024 | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| Jul 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 27, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| May 27, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 27, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 27, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Mar 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 14, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 21, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
BAYSTATE MEDICAL CENTER
SPRINGFIELD, MA
ST FRANCIS HOSPITAL & MEDICAL CENTER
HARTFORD, CT
DAY KIMBALL HOSPITAL
PUTNAM, CT
THE HOSPITAL OF CENTRAL CONNECTICUT
NEW BRITAIN, CT
COOLEY DICKINSON HOSPITAL INC,THE
NORTHAMPTON, MA
MERCY MEDICAL CTR
SPRINGFIELD, MA
BAYSTATE NOBLE HOSPITAL
WESTFIELD, MA
JOHN DEMPSEY HOSPITAL OF THE UNIVERSITY OF CONNECT
FARMINGTON, CT
WINDHAM COMMUNITY MEMORIAL HOSPITAL
WILLIMANTIC, CT
UMASS MEMORIAL HEALTH - HARRINGTON HOSPITAL
SOUTHBRIDGE, MA
JOHNSON MEMORIAL HOSPITAL
STAFFORD SPRINGS, CT
HARTFORD HOSPITAL
HARTFORD, CT
MANCHESTER MEMORIAL HOSPITAL
MANCHESTER, CT
HOLYOKE MEDICAL CENTER
HOLYOKE, MA
BAYSTATE WING HOSPITAL
PALMER, MA
CONNECTICUT CHILDRENS MEDICAL CENTER
HARTFORD, CT
MIRAVISTA BEHAVIORAL HEALTH CENTER
HOLYOKE, MA
NATCHAUG HOSPITAL
MANSFIELD CENTER, CT
VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL
HOLYOKE, MA
HEBREW HOME AND HOSPITAL
WEST HARTFORD, CT
Owner & Operator Information
Business Entity
EVERGREEN ACQUISITION OPERATOR LLC
Ownership Structure
- CEDAR HILL CAPITAL ASSOCIATES LLC Indirect
- MINDY EHRENFELD Indirect
- THOMAS GILMARTIN Indirect
- ILANA OSTREICHER FAMILY TRUST Indirect
- JUNIPER CAPITAL ASSOCIATES LLC Indirect
- MARC EPHRAM OSTREICHER FAMILY TRUST Indirect
- MYDERT HOLDINGS LLC Direct: 51%
- OAK MANAGEMENT CAPITAL LLC Indirect
- YSRO TRUST Indirect
- ZADUN HOLDINGS LLC Direct: 49%
Management & Direction
- BAKER TILLY US LLP ADP OF THE SNF
- DAVID OSTREICHER FAMILY TRUST ADP OF THE SNF
- MINDY EHRENFELD ADP OF THE SNF
- THOMAS GILMARTIN ADP OF THE SNF
- THOMAS GILMARTIN OPERATIONAL/MANAGERIAL CONTROL
- ANDREW GOODSELL ADP OF THE SNF
- ILANA OSTREICHER FAMILY TRUST ADP OF THE SNF
- REBECCA LOPIANSKY ADP OF THE SNF
- MARC EPHRAM OSTREICHER FAMILY TRUST ADP OF THE SNF
- MICHELLE OSTREICHER FAMILY TRUST ADP OF THE SNF
- NATIONAL HEALTH CARE ASSOCIATES INC OPERATIONAL/MANAGERIAL CONTROL
- NATIONAL HEALTH CARE ASSOCIATES INC ADP OF THE SNF
- OAK MANAGEMENT CAPITAL LLC ADP OF THE SNF
- DAVID OSTREICHER ADP OF THE SNF
- ILANA OSTREICHER ADP OF THE SNF
- MARC OSTREICHER CORPORATE OFFICER
- MARC OSTREICHER ADP OF THE SNF
- MARVIN OSTREICHER ADP OF THE SNF
- MICHELLE OSTREICHER ADP OF THE SNF
- DUSHYANT PARIKH ADP OF THE SNF
- PREFERRED THERAPY SOLUTIONS LLC ADP OF THE SNF
- PROCARE LTC HOLDING LLC ADP OF THE SNF
- SHAYNA STEG FAMILY TRUST ADP OF THE SNF
- SHAYNA STEG ADP OF THE SNF
- YITZCHOK STEG ADP OF THE SNF
- YSRO TRUST ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Care One at Holyoke | N/A | 5 |
| St Joseph's Residence | N/A | 5 |
| Loomis Lakeside at Reeds Landing | N/A | 5 |
| Quaboag Rehabilitation and Skilled Care Facility | N/A | 5 |
| Agawam East Rehab and Nursing | N/A | 5 |
| Mary's Meadow at Providence Place | N/A | 5 |
| Vantage at Hampden LLC | N/A | 3 |
| Hampden Post Acute | N/A | 3 |
| Maple View Health and Rehabilitation Center | N/A | 5 |
| Overlook Masonic Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in STAFFORD SPRINGS, CT
Compare Evergreen Center For Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Evergreen Center For Health and Rehabilitation directly at 8606846341. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.