About Whispering Pines Rehabilitation and Nursing Center
Whispering Pines Rehabilitation And Nursing Center, located in EAST HAVEN, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Whispering Pines Rehabilitation and Nursing Center
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #24 out of 84 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.72 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Whispering Pines Rehabilitation and Nursing Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | May 16, 2024 |
| Weighted Average | 47 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 39.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 19.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 4.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 8.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 3 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 11, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 21, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 14, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jan 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 03, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 07, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 23, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Apr 23, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 12, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 12, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 12, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
WATERBURY HOSPITAL
WATERBURY, CT
PECONIC BAY MEDICAL CENTER
RIVERHEAD, NY
SAINT MARY'S HOSPITAL
WATERBURY, CT
MIDDLESEX HOSPITAL
MIDDLETOWN, CT
WEST HAVEN VA MEDICAL CENTER
WEST HAVEN, CT
BRIDGEPORT HOSPITAL
BRIDGEPORT, CT
GRIFFIN HOSPITAL
DERBY, CT
ST VINCENT'S MEDICAL CENTER
BRIDGEPORT, CT
MIDSTATE MEDICAL CENTER
MERIDEN, CT
YALE-NEW HAVEN HOSPITAL
NEW HAVEN, CT
JOHN T MATHER MEMORIAL HOSPITAL OF PORT JEFFERSON
PORT JEFFERSON, NY
ST CHARLES HOSPITAL
PORT JEFFERSON, NY
SUNY/STONY BROOK UNIVERSITY HOSPITAL
STONY BROOK, NY
THE CONNECTICUT HOSPICE INC.
BRANFORD, CT
CONNECTICUT VALLEY HOSP
MIDDLETOWN, CT
CONNECTICUT MENTAL HEALTH CENTER
NEW HAVEN, CT
SOUTHWEST CONNECTICUT MENTAL HEALTH SYSTEM
BRIDGEPORT, CT
ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
MIDDLETOWN, CT
MASONICARE HEALTH CENTER
WALLINGFORD, CT
Owner & Operator Information
Business Entity
WHISPERING PINES REHABILITATION AND NURSING CENTER LLC
Ownership Structure
- MICHAEL BARTOLOTTA Direct: 50%
- LOUIS VITERITTI Direct: 50%
Management & Direction
- MICHAEL BARTOLOTTA W-2 MANAGING EMPLOYEE
- LOUIS VITERITTI W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Long Island State Veterans Home | N/A | 5 |
| Southington Care Center | N/A | 5 |
| Acadia Center For Nursing and Rehabilitation | N/A | 5 |
| Leeway, Inc | N/A | 5 |
| Milford Health and Rehabilitation Center | N/A | 5 |
| The Springs at 3030 Park | N/A | 5 |
| Complete Care at Middlebury | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Orange Health Care Center | N/A | 5 |
| Evergreen Woods | N/A | 5 |
Related Analysis
Best Nursing Homes in EAST HAVEN, CT
Compare Whispering Pines Rehabilitation and Nursing Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Whispering Pines Rehabilitation and Nursing Center directly at 2034692316. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.