About Complete Care at Harrington Court
Complete Care At Harrington Court, located in COLCHESTER, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Harrington Court
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.19 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Harrington Court provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | Apr 10, 2025 |
| Weighted Average | 91 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 59.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 3 complaints
- 2025: 7 complaints
- 2026: 5 complaints
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 18, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 11, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 28, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Apr 15, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 25, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 14, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jan 10, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 05, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 03, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 03, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Sep 15, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 13, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Sep 13, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 24, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 24, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 21, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 21, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jun 21, 2026 | Ensure that residents are free from significant medication errors. |
| Jun 21, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
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DAY KIMBALL HOSPITAL
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THE HOSPITAL OF CENTRAL CONNECTICUT
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LAWRENCE & MEMORIAL HOSPITAL
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MIDDLESEX HOSPITAL
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WINDHAM COMMUNITY MEMORIAL HOSPITAL
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JOHN DEMPSEY HOSPITAL OF THE UNIVERSITY OF CONNECT
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MIDSTATE MEDICAL CENTER
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WILLIAM W BACKUS HOSPITAL
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HARTFORD HOSPITAL
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MANCHESTER MEMORIAL HOSPITAL
MANCHESTER, CT
CONNECTICUT CHILDRENS MEDICAL CENTER
HARTFORD, CT
CONNECTICUT VALLEY HOSP
MIDDLETOWN, CT
NATCHAUG HOSPITAL
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ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
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HEBREW HOME AND HOSPITAL
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Owner & Operator Information
Business Entity
COMPLETE CARE AT HARRINGTON COURT LLC
Ownership Structure
- PC CT OPCOS LLC Direct: 100%
- PC WTA OPCO HOLDCO LLC Indirect
- SMS 2021 TRUST Indirect
Management & Direction
- ROBERT HOCH W-2 MANAGING EMPLOYEE
- SHALOM STEIN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Bride Brook Rehabilitation and Nursing Center | N/A | 5 |
| Maple View Health and Rehabilitation Center | N/A | 5 |
| Avalon Health Care Center at Stoneridge | N/A | 5 |
| 60 West | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Matulaitis Rehabilitation and Skilled Care | N/A | 5 |
| Evergreen Woods | N/A | 5 |
| Fresh River Healthcare | N/A | 5 |
| Vernon Rehabilitation and Healthcare Center | N/A | 5 |
| Regency House Nursing and Rehabilitation Center | N/A | 5 |
Related Analysis
Best Nursing Homes in COLCHESTER, CT
Compare Complete Care at Harrington Court to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Harrington Court directly at 8605372339. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.