CONTACT INFORMATION REVIEWS & MORE DATA
Westside Care Center
- Date Updated: May 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 349 BIDWELL STREET
MANCHESTER CT 06040 Map - Phone: 860-647-9191
- Website: Click Here
- Medicare Provider Number: 075252
- Participating in Medicare Since: March 01, 1976
- No. of Certified Beds: 162
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $187,244.50
- Complaints Filed: 0
- Accepts: Medicare and Medicaid
About Westside Care Center
Looking for information about Westside Care Center? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.
Westside Care Center, located in MANCHESTER, CT, is a for-profit organization that accepts Medicare and Medicaid.
Westside Care Center offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.
Why Families Choose Westside Care Center
What You'll Find About Westside Care Center
We've organized all the essential information you need to evaluate this nursing home:
- Quality Ratings - How does Westside Care Center score on CMS quality measures?
- Nursing Care Hours - How much time do nurses spend with residents?
- Health Outcomes - What are the facility's quality measure results?
- Nearby Hospitals - Which hospitals serve this facility's residents?
- Medical Staff - Which doctors provide care at this facility?
- Compare Facilities - How does this facility compare to others nearby?
Key Performance Indicators
-
Local Ranking (10-mile radius)#20 of 27
View Full Ranking Report - CMS Overall Rating 2 Stars
- Quality Trend Needs Attention
- Daily Nursing Hours per Resident 3.04 hrs
- Rehospitalization Rate Unknown
- Safety Record No Safety Flags
How Good Is Westside Care Center? Quality Ratings Explained
Wondering how Westside Care Center compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.
The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Westside Care Center to any other facility in the country.
Westside Care Center's Star Ratings
Here's how Westside Care Center performs across the key quality categories compared to other nursing homes:
Overall Rating
Combines all quality measures into one comprehensive score
2
Health Inspection Rating
Based on health inspections and compliance with safety standards
2
Quality Rating
Measures resident health outcomes and clinical care quality
4
Staffing Rating
Evaluates nurse staffing levels and time spent with residents
3
Understanding Star Ratings
- 5 Stars: Top 10% of nursing homes in CT
- 4 Stars: Above average performance (next 23%)
- 3 Stars: Average performance (middle 23%)
- 2 Stars: Below average performance (next 23%)
- 1 Star: Bottom 20% of nursing homes in CT
Star ratings compare facilities within CT only. For nationwide comparisons, use the inspection scores below.
Health Inspection History
These scores show Westside Care Center's performance over multiple inspection cycles compared to other facilities:
Inspection Score Timeline
| Inspection Cycle | Score | Performance | Date |
|---|---|---|---|
| Most Recent (Cycle 1) | 72 | Critical - Major problems | Nov 06, 2024 |
| Cycle 2 | 8 | Excellent - Top tier | Apr 19, 2022 |
| Cycle 3 | 127 | Critical - Major problems | Aug 30, 2019 |
| Weighted Average | 60 | Poor overall | Combined Score |
Understanding Inspection Scores
- 0-15: Excellent compliance - Among the best facilities nationwide
- 16-30: Good compliance - Above average performance
- 31-45: Fair compliance - Some issues that need attention
- 46-60: Poor compliance - Multiple problems requiring correction
- 60+: Critical issues - Significant problems requiring immediate action
Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.
How Much Time Do Nurses Spend with Residents?
One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Westside Care Center compares to state and national averages.
CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.
Below Average Nursing Hours
The nursing staff at Westside Care Center spends less time than the state average and less time than the national average with residents each day.
Registered Nurses (RN)
Provide complex medical care, medication management, and clinical assessments
Licensed Practical Nurses (LPN)
Handle routine medical tasks, wound care, and medication administration
Nursing Assistants (CNA)
Help with daily activities like bathing, dressing, eating, and mobility
Total Licensed Staff Hours
1.17 hrs
State: 1.52 | National: 1.54
Total Nursing Hours per Resident
3.04 hrs
State: 3.75 | National: 3.86
Understanding These Numbers
- Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
- Quality Adjusted: Factors in the facility's overall quality performance
- Higher hours generally indicate: More personalized attention, better response to resident needs
- Consider context: Some facilities may have higher hours due to residents with more complex medical needs
Westside Care Center Owner & Operator Information
Business Entity Name:
WESTSIDE CARE CENTER, LLC
Managers and Directors:
No Information provided
Recent Complaints by Residents
No Complaints on Record
Westside Care Center has no complaints filed in our database, which suggests good resident satisfaction and quality care.
There are no recent complaints (since January 2023) in the current database for Westside Care Center.
How Well Does Westside Care Center Care for Residents?
These quality measures show how well Westside Care Center helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.
Safety & Prevention
How well does the facility prevent injuries and infections?Percentage of long-stay residents with a urinary tract infection 5-Star Factor
Infections can be serious for elderly residents. Lower rates show good hygiene practices and infection control.
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star Factor
Falls can cause serious injuries like broken bones and head trauma. Lower rates indicate better safety protocols and staff attention.
Percentage of long-stay residents with pressure ulcers 5-Star Factor
Pressure sores are painful, slow to heal, and can become life-threatening infections. Prevention shows quality daily care.
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?Percentage of long-stay residents whose need for help with daily activities has increased 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who lose too much weight
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star Factor
Catheters increase infection risk and reduce dignity. Lower usage shows efforts to maintain normal function.
Percentage of long-stay residents who have depressive symptoms
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who were physically restrained
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose ability to walk independently worsened 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with new or worsened bowel or bladder incontinence
This measure reflects the overall quality of care and attention residents receive at this facility.
Medication Management
How safely and effectively does the facility manage resident medications?Percentage of long-stay residents who received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Proper medication management prevents dangerous interactions and ensures residents get the right treatments.
Understanding Quality Measures
What These Numbers Mean:
- Lower is better for safety measures (falls, infections, pressure sores)
- Higher is better for positive outcomes (successful discharges, functional improvement)
- 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
- Compare Westside Care Center's performance to state averages
- Look for consistent patterns across multiple measures
- Consider which categories matter most for your loved one's needs
- Discuss any concerns with the facility during your visit
This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.
| Measure Description | Facility Score | State Average | Performance | Measure Code |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased 5-Star | 19.8% | 20.2% | Better | QM401 |
| Percentage of long-stay residents who lose too much weight | 4.2% | 6.6% | Better | QM404 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star | 0.5% | 1.0% | Better | QM406 |
| Percentage of long-stay residents with a urinary tract infection 5-Star | 0.2% | 1.7% | Better | QM407 |
| Percentage of long-stay residents who have depressive symptoms | 4.9% | 11.9% | Better | QM408 |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.0% | Better | QM409 |
| Percentage of long-stay residents experiencing one or more falls with major injury 5-Star | 1.4% | 3.5% | Better | QM410 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 97.9% | 87.6% | Better | QM415 |
| Percentage of long-stay residents who received an antipsychotic medication 5-Star | 15.5% | 17.2% | Better | QM419 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 91.1% | 68.5% | Better | QM430 |
| Percentage of short-stay residents who newly received an antipsychotic medication 5-Star | 0.0% | 1.5% | Better | QM434 |
| Percentage of long-stay residents whose ability to walk independently worsened 5-Star | 17.9% | N/A | No Comparison | QM451 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 24.0% | 17.2% | Needs Attention | QM452 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.7% | 93.3% | Better | QM454 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 54.4% | 65.8% | Needs Attention | QM472 |
| Percentage of long-stay residents with pressure ulcers 5-Star | 3.3% | N/A | No Comparison | QM479 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 12.8% | N/A | No Comparison | QM480 |
Hospitals Near Westside Care Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Westside Care Center.
Westside Care Center is near several hospitals, each with its own rating based on overall performance:
We did not find any hospitals near Westside Care Center.
Ratings History for Westside Care Center
Medical Professionals Associated with Westside Care Center
These are the doctors who are affiliated with Westside Care Center. The data is from the most recent period. Historical data is not available.
We did not find any medical professionals associated with Westside Care Center.
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of May 01, 2025.
Recommended Nearby Facilities
These facilities have strong ratings and no safety concerns:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
St Joseph's Residence (ENFIELD, CT) |
4 / (5 stars) |
|
Manchester Rehabilitation and Healthcare Center (MANCHESTER, CT) |
10.667 / (5 stars) |
|
Livewell Connecticut (PLANTSVILLE, CT) |
11.333 / (5 stars) |
|
Suffield House Rehabilitation and Healthcare Cente (SUFFIELD, CT) |
15.333 / (5 stars) |
|
Southington Care Center (SOUTHINGTON, CT) |
16 / (5 stars) |
|
John L. Levitow Health Care Center (ROCKY HILL, CT) |
16 / (5 stars) |
|
Chestelm Health and Rehabilitation Center (MOODUS, CT) |
17.333 / (5 stars) |
|
West Hartford Health and Rehabilitation Center (WEST HARTFORD, CT) |
20.667 / (4 stars) |
|
Vernon Rehabilitation and Healthcare Center (VERNON, CT) |
24.667 / (4 stars) |
|
Norwich Sub-Acute and Nursing (NORWICH, CT) |
25.333 / (4 stars) |
|
Maple View Health and Rehabilitation Center (ROCKY HILL, CT) |
25.333 / (5 stars) |
|
Ingraham Manor (BRISTOL, CT) |
25.333 / (3 stars) |
|
Mclean Health Center (SIMSBURY, CT) |
26 / (5 stars) |
|
Bradley Home Infirmary/pavilion (MERIDEN, CT) |
26.667 / (5 stars) |
|
Pilgrim Manor (CROMWELL, CT) |
26.667 / (4 stars) |
|
Portland Care and Rehab Center (PORTLAND, CT) |
27.333 / (3 stars) |
|
Caleb Hitchcock Health Center (BLOOMFIELD, CT) |
27.333 / (5 stars) |
|
Touchpoints at Chestnut (EAST WINDSOR, CT) |
27.333 / (4 stars) |
|
Twin Maples Healthcare, Inc (DURHAM, CT) |
28.667 / (5 stars) |
|
Loomis Lakeside at Reeds Landing (SPRINGFIELD, MA) |
29.333 / (5 stars) |
|
Regency House Nursing and Rehabilitation Center (WALLINGFORD, CT) |
30.667 / (4 stars) |
|
Jefferson House (NEWINGTON, CT) |
31.333 / (4 stars) |
|
St Joseph's Living Center, Inc (WINDHAM, CT) |
31.333 / (4 stars) |
|
The Pines at Bristol For Nursing and Rehabilitation (BRISTOL, CT) |
32 / (4 stars) |
|
Ledgecrest Health Care Center (KENSINGTON, CT) |
33.333 / (4 stars) |
|
Complete Care at Kimberly Hall-South (WINDSOR, CT) |
33.333 / (5 stars) |
|
Seabury (BLOOMFIELD, CT) |
34 / (5 stars) |
|
Vantage at Hampden LLC (HAMPDEN, MA) |
36 / (4 stars) |
|
Agawam East Rehab and Nursing (AGAWAM, MA) |
36 / (4 stars) |
|
Jerome Home (NEW BRITAIN, CT) |
37.333 / (5 stars) |
|
Agawam North Rehab and Nursing (AGAWAM, MA) |
39.333 / (4 stars) |
|
Touchpoints at Bloomfield (BLOOMFIELD, CT) |
40.667 / (4 stars) |
|
Elim Park Baptist Home, Inc (CHESHIRE, CT) |
41.333 / (4 stars) |
|
Cherry Brook Health Care Center (CANTON, CT) |
42.667 / (4 stars) |
|
Parkville Care Center (HARTFORD, CT) |
46 / (4 stars) |
|
Agawam West Rehab and Nursing (AGAWAM, MA) |
46.667 / (4 stars) |
|
Agawam South Rehab and Nursing (AGAWAM, MA) |
52 / (4 stars) |
|
Complete Care at Harrington Court (COLCHESTER, CT) |
54 / (4 stars) |
Other Nearby Facilities
Additional facilities in the area for comparison:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Vantage at Westfield LLC (WESTFIELD, MA) |
34 / (2 stars) |
|
Autumn Lake Healthcare at New Britain (NEW BRITAIN, CT) |
34.667 / (3 stars) |
|
Bel-Air Manor Nursing and Rehabilitation Center (NEWINGTON, CT) |
35.333 / (3 stars) |
|
Avon Health Center (AVON, CT) |
37.333 / (3 stars) |
|
Apple Rehab Coccomo (MERIDEN, CT) |
38 / (2 stars) |
|
Silver Springs Care Center (MERIDEN, CT) |
40 / (3 stars) |
|
Mansfield Center For Nursing and Rehabilitation (STORRS MANSFIELD, CT) |
40.667 / (3 stars) |
|
Chestnut Hill of East Longmeadow (EAST LONGMEADOW, MA) |
40.667 / (3 stars) |
|
60 West (ROCKY HILL, CT) Safety Concern |
41.333 / (2 stars) |
|
Fresh River Healthcare (EAST WINDSOR, CT) |
41.333 / (3 stars) |
|
Glastonbury Center For Health and Rehabilitation (GLASTONBURY, CT) |
42.667 / (2 stars) |
|
Hebrew Center For Health and Rehabilitation (WEST HARTFORD, CT) Safety Concern |
43.333 / (3 stars) |
|
Autumn Lake Healthcare at Bucks Hill (WATERBURY, CT) |
44.667 / (3 stars) |
|
Marlborough Health and Rehabilitation Center (MARLBOROUGH, CT) Safety Concern |
44.667 / (2 stars) |
|
Meadowbrook of Granby (GRANBY, CT) |
46.667 / (3 stars) |
|
Evergreen Center For Health and Rehabilitation (STAFFORD SPRINGS, CT) |
47.333 / (3 stars) |
|
Touchpoints at Manchester (MANCHESTER, CT) |
48.667 / (3 stars) |
|
Apple Rehab Colchester (COLCHESTER, CT) |
49.333 / (3 stars) |
|
Saint Mary Home (WEST HARTFORD, CT) Safety Concern |
49.333 / (3 stars) |
|
Monsignor Bojnowski Manor (NEW BRITAIN, CT) |
50.667 / (3 stars) |
|
Apple Rehab Rocky Hill (ROCKY HILL, CT) Safety Concern |
52 / (1 stars) |
|
East Longmeadow Skilled Nursing Center (EAST LONGMEADOW, MA) |
52 / (3 stars) |
|
Chelsea Place Care Center LLC (HARTFORD, CT) |
52.667 / (3 stars) |
|
Cheshire House Health Care Facility and Rehab Center (WATERBURY, CT) Safety Concern |
53.333 / (2 stars) |
|
Meriden Health and Rehab (MERIDEN, CT) |
54 / (3 stars) |
|
Autumn Lake Healthcare at Cromwell (CROMWELL, CT) |
54 / (2 stars) |
|
Julian J Levitt Family Nursing Home (LONGMEADOW, MA) |
54.667 / (3 stars) |
|
Bloomfield Center For Nursing and Rehabilitation (BLOOMFIELD, CT) |
56 / (2 stars) |
|
Trinity Hill Care Center (HARTFORD, CT) |
56.667 / (3 stars) |
|
Connecticut Baptist Homes, Inc (MERIDEN, CT) |
57.5 / (2 stars) |
|
Complete Care at Meriden (MERIDEN, CT) |
58 / (2 stars) |
|
Ark Healthcare and Rehabilitation at Governor's Hous (SIMSBURY, CT) |
59.333 / (2 stars) |
|
Westside Care Center (MANCHESTER, CT) |
59.833 / (2 stars) |
|
The Curtis Home St Elizabeth Center (MERIDEN, CT) |
60 / (2 stars) |
|
Sheriden Woods Health Care Center (BRISTOL, CT) |
62.667 / (2 stars) |
|
Amberwoods of Farmington (FARMINGTON, CT) |
62.667 / (2 stars) |
|
Apple Rehab Avon (AVON, CT) |
66.667 / (2 stars) |
|
Masonicare Health Center (WALLINGFORD, CT) |
67.833 / (2 stars) |
|
Civita Care Center at Newington (NEWINGTON, CT) |
69.333 / (1 stars) |
|
Douglas Manor (WINDHAM, CT) Safety Concern |
69.333 / (2 stars) |
|
Wadsworth Glen Health Care and Rehabilitation Cent (MIDDLETOWN, CT) |
70 / (2 stars) |
|
Civita Care Center at Cheshire (CHESHIRE, CT) |
70.667 / (1 stars) |
|
Complete Care at Fox Hill (ROCKVILLE, CT) Safety Concern |
72 / (3 stars) |
|
Windsor Health and Rehabilitation Center, LLC (WINDSOR, CT) |
72.333 / (3 stars) |
|
Apple Rehab Cromwell (CROMWELL, CT) Safety Concern |
73.667 / (2 stars) |
|
Aaron Manor Nursing and Rehabilitation (CHESTER, CT) |
76.667 / (2 stars) |
|
Apple Rehab Middletown (MIDDLETOWN, CT) Safety Concern |
77.333 / (1 stars) |
|
Apple Rehab Farmington Valley (PLAINVILLE, CT) |
78 / (2 stars) |
|
Water's Edge Center For Health and Rehab (MIDDLETOWN, CT) |
78.167 / (2 stars) |
|
Bristol Rehabilitation and Healthcare Center (FORESTVILLE, CT) |
80 / (1 stars) |
|
Woodlake at Tolland Rehabilitation and Nursing Cente (TOLLAND, CT) |
80.667 / (1 stars) |
|
Sixteen Acres Healthcare Center (SPRINGFIELD, MA) |
82 / (2 stars) |
|
Cobalt Lodge Health Care and Rehabilitation Center (COBALT, CT) |
82.667 / (1 stars) |
|
The Summit at Plantsville (PLANTSVILLE, CT) |
84 / (1 stars) |
|
Riverside Health and Rehabilitation (EAST HARTFORD, CT) |
89 / (1 stars) |
|
Vanderman Place (WILLIMANTIC, CT) |
91.333 / (2 stars) |
|
Parkway Pavilion Health and Rehabilitation Center (ENFIELD, CT) Safety Concern |
96.667 / (1 stars) |
|
Avery Nursing Home/noble Building (HARTFORD, CT) |
108.667 / (1 stars) |
|
Salmon Brook Rehab and Nursing (GLASTONBURY, CT) |
126 / (1 stars) |
|
Autumn Lake Healthcare at West Hartford (WEST HARTFORD, CT) |
127.667 / (1 stars) |
|
Complete Care at Kimberly Hall North (WINDSOR, CT) Safety Concern |
128 / (2 stars) |
|
Apple Rehab Uncasville (UNCASVILLE, CT) |
129.833 / (1 stars) |
|
Westfield Gardens Nursing and Rehab (WESTFIELD, MA) |
149 / (1 stars) |
|
Care One at Redstone (EAST LONGMEADOW, MA) |
150 / (1 stars) |
|
Bickford Health Care Center (WINDSOR LOCKS, CT) |
150.667 / (1 stars) |
|
Grandview Rehabilitation and Healthcare Center (NEW BRITAIN, CT) Safety Concern |
173.833 / Not Rated |
|
Skyview Rehab and Nursing (WALLINGFORD, CT) |
232.333 / (1 stars) |
Our Analysis
Best and Worst Nursing Homes in MANCHESTER, CT
Here is our analysis of the Best Nursing Homes in MANCHESTER and Worst Nursing Homes in MANCHESTER so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Westside Care Center
A list of all of the registered owners for Westside Care Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Westside Care Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Westside Care Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Frequently Asked Questions About Westside Care Center
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Westside Care Center directly at 860-647-9191. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Resident Well-being
- Residents' general appearance
- Activity levels and engagement
- Social interaction opportunities
- Meal quality and dining experience
Questions to Ask
- What is the admission process?
- How are care plans developed?
- What activities are available?
- How do you handle emergencies?
Contact Information
Phone: 860-647-9191
Address:
349 BIDWELL STREET
MANCHESTER, CT 06040
Website: https://www.westsidecarectr.com/
Best Times to Call
- Weekday business hours for admissions
- Schedule tours in advance
- Ask about evening or weekend availability
- Emergency contact available 24/7
Important Information
Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.
Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:
- Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
- CMS Provider Information and Certification System
- Medicare Quality Reporting System
- State Health Department Inspection Reports
- COVID-19 Nursing Home Data from CMS
Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on May 01, 2025.
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