CONTACT INFORMATION REVIEWS & MORE DATA

Complete Care at Glendale LLC

Item: Complete Care at Glendale LLC
Author: Richard Saunders

Date Updated: June 01, 2024
CMS Overall 5-Star Rating:
Address: 4 HAZEL AVE
NAUGATUCK CT 06770 Map
Phone: 203-723-1456
Website: Click Here
Medicare Provider Number: 075240
Participating in Medicare Since: June 10, 1975
No. of Certified Beds: 120
No. of Residents: 111
Occupancy: 92.50% ( as of 06/09/2024 )
Amount Fined: $24,544.00
Complaints Filed: 0

About Complete Care at Glendale LLC

Complete Care At Glendale Llc, located in NAUGATUCK, CT, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is located not in a hospital. Complete Care At Glendale Llc offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

Complete Care at Glendale LLC is ranked #16 out of 25 facilities within a 10 mile radius and #84 out of 135 facilities within a 25 mile radius. See Ranking Report
CMS 5-Star Overall Rating is (2 out of 5):
Current Trend: Worsening
Total Nursing Hours Spent Per Resident Per Day: 3.99
(The national average is 3.78 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 25.53% .
CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible.

Complete Care at Glendale LLC Owner & Operator Information

Business Entity Name:

COMPLETE CARE AT GLENDALE LLC

Owners:

PC CT OPCOS LLC (DIRECT- 100%)
PC WTA OPCO HOLDCO LLC (INDIRECT)
PEACE CAPITAL HOLDINGS LLC (DE) (INDIRECT)
SMS 2021 TRUST (INDIRECT)

Managers and Directors:

ROBERT HOCH (MANAGING EMPLOYEE)
SHALOM STEIN (OFFICER)

Complete Care at Glendale LLC Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	2:
Health Inspection Rating	2:
Quality Rating	4:
Staffing Rating	4:

Inspection Scores

Cycle 1 Score (as of January 26, 2024)	72
Cycle 2 Score (as of August 31, 2021)	44
Cycle 3 Score (as of April 30, 2019)	32
Weighted All Cycles Score	56

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Complete Care at Glendale LLC spends MORE time on average with its residents than the state average for total nursing homes spent per resident and MORE time than the national average for total nursing homes spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.73	0.71 / 0.65
Case Mix	0.42	0.37 / 0.38
Adjusted	0.65	NA / NA
Licensed Practical Nurse (LPN)
Hours	1.08	0.83 / 0.87
Case Mix	0.82	NA / NA
Adjusted	0.97	NA / NA
Certified Nursing Assistants (CNA)
Hours	2.19	2.19 / 2.26
Case Mix	2.19	NA / NA
Adjusted	2.04	NA / NA
Total Licensed Staff
Hours	1.80	1.54 / 1.53
Physical Therapist (PT)
Hours	0.05	0.08 / 0.07
Total Nursing Homes Spent per Resident on Average
Hours	3.99	3.73 / 3.78
Case Mix	3.43	3.15 / 3.15
Adjusted	3.67	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	25.5% / 24.3% Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	13.3% / 12.4% Worse
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	1.2% / 2.1% Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	0.2% / 1.1% Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	23.1% / 17.4% Worse
Percentage of long-stay residents who lose too much weight (qm404)	5.5% / 6.9% Better
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405)	49.0% / 45.4% Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	0.0% / 0.9% Better
Percentage of long-stay residents with a urinary tract infection (qm407)	0.3% / 2.0% Better
Percentage of long-stay residents who have depressive symptoms (qm408)	16.0% / 10.0% Worse
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.0% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	3.2% / 3.5% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	93.3% / 85.4% Better
Percentage of long-stay residents who received an antipsychotic medication (qm419)	9.3% / 17.0% Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	55.0% / 63.1% Worse
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	1.4% / 1.5% Better
Percentage of long-stay residents whose ability to move independently worsened (qm451)	20.4% / 20.2% Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	16.6% / 16.9% Better
Percentage of high risk long-stay residents with pressure ulcers (qm453)	7.2% / 6.2% Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	90.7% / 92.7% Worse
Percentage of short-stay residents who made improvements in function (qm471)	71.3% / 75.5% Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	38.5% / 63.2% Worse

Hospitals Near Complete Care at Glendale LLC

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Complete Care at Glendale LLC.

This information is based on the most recent Hospital data. Historical data is not available.

Hospital	5-Star Overall Rating
DANBURY HOSPITAL 24 HOSPITAL AVE DANBURY, CT 06810	2
BRIDGEPORT HOSPITAL 267 GRANT STREET BRIDGEPORT, CT 06610	2
CHARLOTTE HUNGERFORD HOSPITAL 540 LITCHFIELD ST TORRINGTON, CT 06790	2
NORWALK HOSPITAL 24 STEVENS STREET NORWALK, CT 06856	3
JOHN DEMPSEY HOSPITAL 263 FARMINGTON AVE FARMINGTON, CT 06032	3
WATERBURY HOSPITAL 64 ROBBINS ST WATERBURY, CT 06721	3
SAINT MARY'S HOSPITAL 56 FRANKLIN STREET WATERBURY, CT 06706	3
YALE-NEW HAVEN HOSPITAL 20 YORK ST NEW HAVEN, CT 06504	3
MIDDLESEX HOSPITAL 28 CRESCENT ST MIDDLETOWN, CT 06457	3
ST FRANCIS HOSPITAL & MEDICAL CENTER 114 WOODLAND STREET & 500 BLUE HILLS AVENUE HARTFORD, CT 06105	4
HARTFORD HOSPITAL 80 SEYMOUR STREET HARTFORD, CT 06102	4
WEST HAVEN VA MEDICAL CENTER 950 CAMPBELL AVENUE WEST HAVEN, CT 06516	4
ST VINCENT'S MEDICAL CENTER 2800 MAIN ST BRIDGEPORT, CT 06606	4
BRISTOL HOSPITAL 41 BREWSTER RD BRISTOL, CT 06010	4
THE HOSPITAL OF CENTRAL CONNECTICUT 100 GRAND STREET NEW BRITAIN, CT 06050	4
MIDSTATE MEDICAL CENTER 435 LEWIS AVENUE MERIDEN, CT 06450	5
GRIFFIN HOSPITAL 130 DIVISION ST DERBY, CT 06418	5
THE CONNECTICUT HOSPICE INC. 100 DOUBLE BEACH ROAD BRANFORD, CT 06405	Not Available
MASONICARE HEALTH CENTER HOSPITAL 22 MASONIC AVE WALLINGFORD, CT 06492	Not Available
HEBREW HOME AND HOSPITAL INC 1 ABRAHMS BOULEVARD WEST HARTFORD, CT 06117	Not Available

Ratings History for Complete Care at Glendale LLC

Medical Professionals Associated with Complete Care at Glendale LLC

These are the doctors who are affiliated with Complete Care at Glendale LLC. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Complete Care at Glendale LLC.

Local Nursing Homes

Below is a list of nursing homes in near Complete Care at Glendale LLC (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon ( ) to the home to indicate this.)

The data is based on the dataset as of June 01, 2024.

Name	Health Inspection Score / Overall Rating
Portland Care and Rehab Center (PORTLAND, CT)	8.667 / 5:
Havencare at Hancock Hall (DANBURY, CT)	10 / 5:
Pilgrim Manor (CROMWELL, CT)	14 / 5:
Havencare at Filosa (DANBURY, CT)	15.333 / 5:
Connecticut Baptist Homes, Inc (MERIDEN, CT)	15.333 / 5:
Hughes Health and Rehabilitation (WEST HARTFORD, CT)	15.333 / 4:
Livewell Connecticut (PLANTSVILLE, CT)	16 / 5:
Autumn Lake Healthcare at Norwalk (NORWALK, CT)	17.333 / 4:
The Springs at Watermark 3030 Park (BRIDGEPORT, CT)	17.333 / 4:
Milford Health Care Center Inc (MILFORD, CT)	17.333 / 5:
Whitney Rehabilitation Care Center (HAMDEN, CT)	17.333 / 4:
Waveny Care Center (NEW CANAAN, CT)	18 / 5:
Southington Care Center (SOUTHINGTON, CT)	18 / 5:
Ridge Crest at Meadow Ridge (WEST REDDING, CT)	18.667 / 5:
John L. Levitow Health Care Center (ROCKY HILL, CT)	19.2 / 5:
Leeway, Inc (NEW HAVEN, CT)	19.333 / 5:
Touchpoints at Bloomfield (BLOOMFIELD, CT)	19.333 / 4:
West Hartford Health and Rehabilitation Center (WEST HARTFORD, CT)	20.667 / 5:
Countryside Manor of Bristol (BRISTOL, CT)	21.333 / 4:
Bishop Wicke Health and Rehab Ct (SHELTON, CT)	22.667 / 4:
Notre Dame Convalescent Home I (NORWALK, CT)	24.667 / 4:
River Glen Health Care Center (SOUTHBURY, CT)	24.667 / 5:
Village Crest Center For Health and Rehabilitation (NEW MILFORD, CT)	24.667 / 5:
Regency House Nursing and Rehabilitation Center (WALLINGFORD, CT)	25.333 / 4:
Twin Maples Healthcare, Inc (DURHAM, CT)	26 / 4:
Autumn Lake Healthcare at Bucks Hill (WATERBURY, CT)	26 / 4:
Cook Willow Health and Rehabilitation Center, Inc. (PLYMOUTH, CT)	26 / 4:
Ingraham Manor (BRISTOL, CT)	26 / 4:
The Bradley Home and Pavilion (MERIDEN, CT)	26.667 / 4:
Jerome Home (NEW BRITAIN, CT)	27.333 / 5:
Caleb Hitchcock Health Center (BLOOMFIELD, CT)	28 / 5:
Orange Health Care Center (ORANGE, CT)	28.667 / 4:
Lutheran Home of Southbury Inc (SOUTHBURY, CT)	28.667 / 4:
Wilton Meadows Health Care Center (WILTON, CT)	30 / 4:
The Curtis Home St Elizabeth Center (MERIDEN, CT)	30 / 4:
Autumn Lake Healthcare at New Britain (NEW BRITAIN, CT)	30 / 4:
Ludlowe Center For Health and Rehabilitation, LLC (FAIRFIELD, CT)	31.167 / 5:
The Springs at Watermark East Hill (SOUTHBURY, CT)	31.333 / 4:
Evergreen Woods (NORTH BRANFORD, CT)	32 / 5:
Candlewood Valley Health and Rehabilitation Center (NEW MILFORD, CT)	33.333 / 4:
Maple View Health and Rehabilitation Center (ROCKY HILL, CT)	33.333 / 4:
Avon Health Center (AVON, CT)	33.333 / 5:
Maefair Health Care Center (TRUMBULL, CT)	34 / 4:
Lord Chamberlain Manor (STRATFORD, CT)	34 / 3:
Pomperaug Woods Health Center (SOUTHBURY, CT)	34 / 5:
Grimes Center (NEW HAVEN, CT)	35.333 / 3:
Autumn Lake Healthcare at Cromwell (CROMWELL, CT)	35.333 / 2:
Jefferson House (NEWINGTON, CT)	35.333 / 3:
Lord Chamberlain Nursing and Rehabilitation Center (STRATFORD, CT)	36 / 2:
Elim Park Baptist Home, Inc (CHESHIRE, CT)	36 / 3:
Cherry Brook Health Care Center (COLLINSVILLE, CT)	36 / 4:
Saint Mary Home (WEST HARTFORD, CT)	36.667 / 2:
Ark Healthcare and Rehabilitation at Branford Hills (BRANFORD, CT)	37.333 / 2:
Trinity Hill Care Center (HARTFORD, CT)	37.333 / 3:
Autumn Lake Healthcare at The Willows (WOODBRIDGE, CT)	38 / 3:
Water's Edge Center For Health and Rehab (MIDDLETOWN, CT)	38 / 4:
Apple Rehab Coccomo (MERIDEN, CT)	38.667 / 3:
Bel-Air Manor Nursing and Rehabilitation Center (NEWINGTON, CT)	38.667 / 3:
Monsignor Bojnowski Manor (NEW BRITAIN, CT)	38.667 / 3:
60 West (ROCKY HILL, CT)	39.333 / 3:
Northbridge Health Care Center (BRIDGEPORT, CT)	40.667 / 3:
Complete Care at Middlebury (MIDDLEBURY, CT)	40.667 / 3:
Apple Rehab Cromwell (CROMWELL, CT)	40.667 / 2:
Hebrew Center For Health and Rehabilitation (WEST HARTFORD, CT)	40.667 / 3:
Silver Springs Care Center (MERIDEN, CT)	42 / 2:
Beacon Brook Health Center (NAUGATUCK, CT)	42.667 / 3:
Gardner Heights Health Care Center, Inc (SHELTON, CT)	43.333 / 3:
Whitney Center (HAMDEN, CT)	43.333 / 5:
Glastonbury Health Care Center, Inc (GLASTONBURY, CT)	43.333 / 3:
Masonicare Health Center (WALLINGFORD, CT)	43.833 / 3:
Cambridge Health and Rehabilitation Center (FAIRFIELD, CT)	44 / 2:
Ledgecrest Health Care Center (KENSINGTON, CT)	44.667 / 2:
Cobalt Lodge Health Care and Rehabilitation Center (COBALT, CT)	45.333 / 2:
Hamden Rehabilitation and Health Care Center (HAMDEN, CT)	46 / 3:
Apple Rehab Guilford (GUILFORD, CT)	46.667 / 3:
Parkville Care Center (HARTFORD, CT)	49.333 / 3:
Chelsea Place Care Center (HARTFORD, CT)	50.667 / 2:
Whispering Pines Rehabilitation and Nursing Center (EAST HAVEN, CT)	52 / 2:
Torrington Center For Nursing and Rehabilitation LLC (TORRINGTON, CT)	53.333 / 2:
Civita Care Center at West River (MILFORD, CT)	54.333 / 2:
Mattatuck Health Care Facility, Inc. (WATERBURY, CT)	54.667 / 3:
Waterbury Center For Nursing and Rehabilitation LLC (WATERBURY, CT)	55.333 / 2:
Avery Nursing Home/noble Building (HARTFORD, CT)	55.333 / 2:
Complete Care at Glendale LLC (NAUGATUCK, CT)	56 / 2:
Cheshire House Health Care Fac (WATERBURY, CT)	56.667 / 2:
Valerie Manor (TORRINGTON, CT)	56.667 / 1:
The Guilford House (GUILFORD, CT)	57.333 / 2:
Shady Knoll (SEYMOUR, CT)	58 / 2:
Apple Rehab Laurel Woods (EAST HAVEN, CT)	59.333 / 2:
Mary Wade Home, Inc (NEW HAVEN, CT)	59.333 / 2:
Bethel Health Care Center (BETHEL, CT)	59.333 / 2:
Apple Rehab Watertown (WATERTOWN, CT)	59.333 / 1:
The Pines at Bristol For Nursing and Rehabilitation (BRISTOL, CT)	61.5 / 3:
Bloomfield Health Care Center (BLOOMFIELD, CT)	62 / 2:
Glen Hill Center (DANBURY, CT)	62.667 / 2:
Complete Care at Meriden, LLC (MERIDEN, CT)	63.333 / 2:
Meriden Health and Rehab (MERIDEN, CT)	66.667 / 1:
Amberwoods of Farmington (FARMINGTON, CT)	67.333 / 2:
Carolton Chronic and Conv Hospital (FAIRFIELD, CT)	70 / 1:
Village Green of Bristol Rehab and Health Center (FORESTVILLE, CT)	70.333 / 2:
Civita Care Center at Newington (NEWINGTON, CT)	71.333 / 2:
Mozaic Senior Life (BRIDGEPORT, CT)	71.667 / 3:
Civita Care Center at Danbury (DANBURY, CT)	73.333 / 2:
Civita Care Center at Cheshire (CHESHIRE, CT)	74 / 2:
Civita Care Center at Milford (MILFORD, CT)	74.667 / 2:
Advanced Center For Nursing and Rehabilitation (NEW HAVEN, CT)	75.833 / 2:
Apple Rehab Shelton Lakes (SHELTON, CT)	77.333 / 2:
Apple Rehab Avon (AVON, CT)	77.333 / 2:
Sheriden Woods Health Care Center (BRISTOL, CT)	77.667 / 1:
Wolcott Hall Nursing Center Inc (TORRINGTON, CT)	78.667 / 1:
Litchfield Woods Health Care Center (TORRINGTON, CT)	79.333 / 1:
Wadsworth Glen Health Care and Rehabilitation Cent (MIDDLETOWN, CT)	80.5 / 1:
Apple Rehab Farmington Valley (PLAINVILLE, CT)	84.667 / 1:
Apple Rehab Middletown (MIDDLETOWN, CT)	88.333 / 1:
Apple Rehab Rocky Hill (ROCKY HILL, CT)	88.333 / 1:
Southport Center For Nursing and Rehabilitation LLC (SOUTHPORT, CT)	92 / 1:
Abbott Terrace Health Center (WATERBURY, CT)	92 / 1:
Salmon Brook Rehab and Nursing (GLASTONBURY, CT)	96 / 1:
Hewitt Health and Rehabilitation Center, Inc (SHELTON, CT)	98.667 / 1:
The Summit at Plantsville (PLANTSVILLE, CT)	100 / 1:
Laurel Ridge Health Care Center (RIDGEFIELD, CT)	101 / 1:
St Joseph's Center (TRUMBULL, CT)	103.333 / 1:
Apple Rehab West Haven (WEST HAVEN, CT)	104 / 1:
Riverside Health and Rehabilitation (EAST HARTFORD, CT)	112.833 / 1:
West Haven Center For Nursing and Rehabilitation (WEST HAVEN, CT)	130 / 1:
Saint John Paul I I Center (DANBURY, CT)	130.333 / 1:
Montowese Health and Rehabilitation Center (NORTH HAVEN, CT)	137.5 / 2:
Cassena Care at Norwalk (NORWALK, CT)	143.167 / 1:
Autumn Lake Healthcare at Madison (MADISON, CT)	143.333 / 1:
Autumn Lake Healthcare at West Hartford (WEST HARTFORD, CT)	150.167 / 1:
New Haven Center For Nursing and Rehabilitation LLC (NEW HAVEN, CT)	174.5 / 1:
Arden House (HAMDEN, CT)	185.667 / 1:
Newtown Rehabilitation and Health Care Center (NEWTOWN, CT)	190.333 / 1:
Skyview Rehab and Nursing (WALLINGFORD, CT)	253 / 1:
Grandview Rehabilitation and Healthcare Center (NEW BRITAIN, CT)	401.333 / :

Our Analysis

Best and Worst Nursing Homes in NAUGATUCK, CT

Here is our analysis of the Best Nursing Homes in NAUGATUCK and Worst Nursing Homes in NAUGATUCK so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Complete Care at Glendale LLC

A list of all of the registered owners for Complete Care at Glendale LLC. This includes direct and indirect owners and managers.

Noted Deficiencies for Complete Care at Glendale LLC

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Complete Care at Glendale LLC

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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