About Arden Care Center
Arden Care Center, located in HAMDEN, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arden Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.33 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the HIGHBRIDGE HEALTHCARE network. This chain operates 6 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Arden Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 168 | Feb 26, 2025 |
| Weighted Average | 220 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 65.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 78.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 53.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 59.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 19 complaints
- 2024: 17 complaints
- 2025: 6 complaints
- 2026: 17 complaints
- Total: 59 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 01, 2026 | Provide appropriate foot care. |
| Apr 01, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 01, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 01, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 26, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 26, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Feb 19, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 19, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 19, 2026 | Respond appropriately to all alleged violations. |
| Feb 19, 2026 | Ensure that residents are free from significant medication errors. |
| Feb 19, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Feb 15, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Feb 15, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 15, 2026 | Ensure that residents are free from significant medication errors. |
| Feb 12, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 12, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Feb 12, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 07, 2025 | Respond appropriately to all alleged violations. |
| Oct 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 07, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 01, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 08, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 31, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 02, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Dec 02, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 26, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 25, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 17, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Apr 10, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 10, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Apr 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 10, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 10, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 10, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 10, 2024 | Respond appropriately to all alleged violations. |
| Apr 10, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 06, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 06, 2024 | Ensure that residents are free from significant medication errors. |
| Mar 06, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 18, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 18, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Dec 18, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 18, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 27, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 04, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Oct 04, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 04, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 04, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 04, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 08, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 08, 2023 | Respond appropriately to all alleged violations. |
| Sep 08, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 01, 2023 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Jun 01, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 01, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
WATERBURY HOSPITAL
WATERBURY, CT
THE HOSPITAL OF CENTRAL CONNECTICUT
NEW BRITAIN, CT
BRISTOL HOSPITAL
BRISTOL, CT
SAINT MARY'S HOSPITAL
WATERBURY, CT
WEST HAVEN VA MEDICAL CENTER
WEST HAVEN, CT
MIDDLESEX HOSPITAL
MIDDLETOWN, CT
JOHN DEMPSEY HOSPITAL OF THE UNIVERSITY OF CONNECT
FARMINGTON, CT
BRIDGEPORT HOSPITAL
BRIDGEPORT, CT
GRIFFIN HOSPITAL
DERBY, CT
ST VINCENT'S MEDICAL CENTER
BRIDGEPORT, CT
MIDSTATE MEDICAL CENTER
MERIDEN, CT
YALE-NEW HAVEN HOSPITAL
NEW HAVEN, CT
THE CONNECTICUT HOSPICE INC.
BRANFORD, CT
CONNECTICUT VALLEY HOSP
MIDDLETOWN, CT
CONNECTICUT MENTAL HEALTH CENTER
NEW HAVEN, CT
SOUTHWEST CONNECTICUT MENTAL HEALTH SYSTEM
BRIDGEPORT, CT
ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
MIDDLETOWN, CT
MASONICARE HEALTH CENTER
WALLINGFORD, CT
Owner & Operator Information
Business Entity
ARDEN CARE CENTER LLC
Ownership Structure
- USHER EGERT Direct: 40%
- BARRY MENDLOVIC Direct: 20%
- JOEL PASKES Direct: 40%
Management & Direction
- JILL BENNETT W-2 MANAGING EMPLOYEE
- FRED DIAZ W-2 MANAGING EMPLOYEE
- CHANNA PERERA CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Southington Care Center | N/A | 5 |
| Maple View Health and Rehabilitation Center | N/A | 5 |
| 60 West | N/A | 5 |
| Livewell Connecticut | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Orange Health Care Center | N/A | 5 |
| Complete Care at Middlebury | N/A | 5 |
| Evergreen Woods | N/A | 5 |
| Milford Health and Rehabilitation Center | N/A | 5 |
| Regency House Nursing and Rehabilitation Center | N/A | 5 |
Related Analysis
Best Nursing Homes in HAMDEN, CT
Compare Arden Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arden Care Center directly at 2032813500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.