About Harbor Village North Health and Rehabilitation Cen
Harbor Village North Health And Rehabilitation Cen, located in NEW LONDON, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Harbor Village North Health and Rehabilitation Cen
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.16 hrs
- Safety Record Issues
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Harbor Village North Health and Rehabilitation Cen provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Jul 09, 2024 |
| Weighted Average | 98 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 16.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 45.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 65.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 38.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 7 complaints
- 2026: 3 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 02, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 02, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 02, 2026 | Respond appropriately to all alleged violations. |
| Oct 10, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Oct 10, 2024 | Respond appropriately to all alleged violations. |
| Sep 20, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Sep 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 20, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 22, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 29, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 01, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 01, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Nearby Hospitals
LAWRENCE & MEMORIAL HOSPITAL
NEW LONDON, CT
WILLIAM W BACKUS HOSPITAL
NORWICH, CT
WESTERLY HOSPITAL
WESTERLY, RI
Owner & Operator Information
Business Entity
WV-CROSSINGS EAST LLC
Ownership Structure
Management & Direction
- JOAN ANTICO ADP OF THE SNF
- JOAN ANTICO OPERATIONAL/MANAGERIAL CONTROL
- COLLIN BAUDE OPERATIONAL/MANAGERIAL CONTROL
- MELISSA CABOT OPERATIONAL/MANAGERIAL CONTROL
- RAYMOND DENNEHY OPERATIONAL/MANAGERIAL CONTROL
- SHARON ELLIS ADP OF THE SNF
- SHARON ELLIS OPERATIONAL/MANAGERIAL CONTROL
- KIMBERLY GRAY OPERATIONAL/MANAGERIAL CONTROL
- KIMBERLY GRAY ADP OF THE SNF
- BROOKE JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- BROOKE JOHNSON ADP OF THE SNF
- JOSEPH LOPATOSKY ADP OF THE SNF
- JOSEPH LOPATOSKY OPERATIONAL/MANAGERIAL CONTROL
- CAITLYN MARSH OPERATIONAL/MANAGERIAL CONTROL
- CAITLYN MARSH ADP OF THE SNF
- MARSHA MURPHY OPERATIONAL/MANAGERIAL CONTROL
- BULENT OZCAKAR OPERATIONAL/MANAGERIAL CONTROL
- BULENT OZCAKAR ADP OF THE SNF
- DANIEL SPENCER OPERATIONAL/MANAGERIAL CONTROL
- STEVEN VERA ADP OF THE SNF
- STEVEN VERA OPERATIONAL/MANAGERIAL CONTROL
- WACHUSETT VENTURES LLC ADP OF THE SNF
- WACHUSETT VENTURES LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Peconic Landing at Southold | N/A | 5 |
| Bride Brook Rehabilitation and Nursing Center | N/A | 5 |
| Avalon Health Care Center at Stoneridge | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Alpine Nursing Home Inc | N/A | 4 |
| Essex Meadows Health Center | N/A | 5 |
| Complete Care at Groton Regency | N/A | 3 |
| Westerly Health Center | N/A | 4 |
| Colonial Health and Rehab Center of Plainfield, LLC | N/A | 4 |
| Pendleton Rehabilitation and Nursing Center | N/A | 5 |
Related Analysis
Best Nursing Homes in NEW LONDON, CT
Compare Harbor Village North Health and Rehabilitation Cen to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Harbor Village North Health and Rehabilitation Cen directly at 8604471416. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.