About Norwalk Care Center
Norwalk Care Center, located in NORWALK, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Norwalk Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.79 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the HIGHBRIDGE HEALTHCARE network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Norwalk Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Oct 09, 2024 |
| Weighted Average | 122 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 87.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 71.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 56.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 62.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 9 complaints
- 2024: 4 complaints
- 2025: 1 complaint
- 2026: 3 complaints
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 16, 2026 | Install an approved automatic sprinkler system. |
| Mar 16, 2026 | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| Mar 16, 2026 | Have approved installation, maintenance and testing program for fire alarm systems. |
| May 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 29, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 29, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 27, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Dec 10, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Dec 10, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 10, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Dec 10, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 10, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 10, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Dec 10, 2023 | Respond appropriately to all alleged violations. |
| Dec 10, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 10, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
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ST BARNABAS HOSPITAL
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ST JOSEPH'S MEDICAL CENTER
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WESTCHESTER MEDICAL CENTER
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FLUSHING HOSPITAL MEDICAL CENTER
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ST JOHN'S RIVERSIDE HOSPITAL
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PUTNAM HOSPITAL CENTER
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WEST HAVEN VA MEDICAL CENTER
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MONTEFIORE MEDICAL CENTER
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NORWALK HOSPITAL
NORWALK, CT
MONTEFIORE MOUNT VERNON HOSPITAL
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LONG ISLAND COMMUNITY HOSPITAL
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ST VINCENT'S MEDICAL CENTER
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PLAINVIEW HOSPITAL
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PHELPS HOSPITAL
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GRIFFIN HOSPITAL
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BRIDGEPORT HOSPITAL
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DANBURY HOSPITAL
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NORTHERN WESTCHESTER HOSPITAL
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Owner & Operator Information
Business Entity
NORWALK CARE CENTER LLC
Ownership Structure
- EK EQUITY LLC Indirect
- GS EQUITIES USA LLC Indirect
- JPW CT HOLDINGS 2 LLC Indirect
- NORWALK CARE CENTER HOLDCO LLC Direct: 100%
Management & Direction
- SHIMON AUERBACH ADP OF THE SNF
- SHIMON AUERBACH MANAGING CONTROL - GOVERNING BODY
- SHIMON AUERBACH CORPORATE DIRECTOR
- SHIMON AUERBACH OPERATIONAL/MANAGERIAL CONTROL
- SHIMON AUERBACH CORPORATE OFFICER
- MICHAEL BELL ADP OF THE SNF
- MICHAEL BELL OPERATIONAL/MANAGERIAL CONTROL
- USHER EGERT ADP OF THE SNF
- USHER EGERT OPERATIONAL/MANAGERIAL CONTROL
- USHER EGERT MANAGING CONTROL - GOVERNING BODY
- USHER EGERT CORPORATE DIRECTOR
- USHER EGERT CORPORATE OFFICER
- EK EQUITY LLC ADP OF THE SNF
- GS EQUITIES USA LLC ADP OF THE SNF
- JPW CT HOLDINGS 2 LLC ADP OF THE SNF
- LAZAROS LAZARIDES OPERATIONAL/MANAGERIAL CONTROL
- LAZAROS LAZARIDES ADP OF THE SNF
- JOSEPH LEFKOWITZ ADP OF THE SNF
- BARRY MENDLOVIC ADP OF THE SNF
- NORWALK CARE CENTER REALTY HOLDCO LLC ADP OF THE SNF
- NORWALK CARE CENTER REALTY LLC ADP OF THE SNF
- TINA OSBORN OPERATIONAL/MANAGERIAL CONTROL
- TINA OSBORN ADP OF THE SNF
- TINA OSBORN CORPORATE DIRECTOR
- JOEL PASKES ADP OF THE SNF
- RIVA ROSENBLUTH ADP OF THE SNF
- RIVA ROSENBLUTH OPERATIONAL/MANAGERIAL CONTROL
- RIVA ROSENBLUTH CORPORATE DIRECTOR
- STACEY TAYLOR-SMITH ADP OF THE SNF
- STACEY TAYLOR-SMITH OPERATIONAL/MANAGERIAL CONTROL
- ISRAEL ZEIGER OPERATIONAL/MANAGERIAL CONTROL
- ISRAEL ZEIGER CORPORATE OFFICER
- ISRAEL ZEIGER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Steven and Alexandra Cohen Ped L T C Pavilion | N/A | 5 |
| Long Island State Veterans Home | N/A | 5 |
| Jefferson's Ferry | N/A | 5 |
| Sunshine Children's Home and Rehab Center | N/A | 5 |
| Methodist Home For Nursing and Rehabilitation | N/A | 5 |
| Parker Jewish Institute For Health Care and Rehab | N/A | 5 |
| Eastchester Rehabilitation and Health Care Center | N/A | 5 |
| Excel at Woodbury For Rehab and Nursing, L L C | N/A | 5 |
| The Knolls | N/A | 5 |
| Edgehill Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in NORWALK, CT
Compare Norwalk Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Norwalk Care Center directly at 2038530010. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.