About Inland Valley Care and Rehabilitation Center
Inland Valley Care And Rehabilitation Center, located in POMONA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Inland Valley Care and Rehabilitation Center
- More Nursing Time: Staff spends 4.59 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.59 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Inland Valley Care and Rehabilitation Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 481 | Aug 22, 2025 |
| Weighted Average | 529 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 2.6% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 13.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 12.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 21 complaints
- 2024: 35 complaints
- 2025: 43 complaints
- 2026: 14 complaints
- Total: 113 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 19, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 19, 2026 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Mar 18, 2026 | Provide routine and 24-hour emergency dental care for each resident. |
| Mar 18, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Mar 15, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Mar 06, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Mar 06, 2026 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Mar 06, 2026 | Provide appropriate foot care. |
| Mar 06, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 06, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 05, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 08, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 08, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 19, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 13, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 07, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Sep 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 16, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Aug 27, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 27, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 30, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 03, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 02, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jul 01, 2025 | Provide or get specialized rehabilitative services as required for a resident. |
| Jun 27, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jun 27, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 16, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| May 30, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| May 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 29, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 29, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 28, 2025 | Ensure each resident receives an accurate assessment. |
| May 07, 2025 | Ensure that residents are free from significant medication errors. |
| May 07, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 07, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 05, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| May 05, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 09, 2025 | Have policies on smoking. |
| Apr 08, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 12, 2025 | Provide or get specialized rehabilitative services as required for a resident. |
| Mar 12, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Mar 07, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 26, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 26, 2025 | Dispose of garbage and refuse properly. |
| Feb 25, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 25, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Feb 15, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 14, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Feb 01, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jan 17, 2025 | Provide and implement an infection prevention and control program. |
| Jan 13, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 09, 2025 | Provide appropriate foot care. |
| Dec 20, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 17, 2024 | Provide and implement an infection prevention and control program. |
| Dec 17, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 17, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 07, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Oct 25, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 28, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 27, 2024 | Provide and implement an infection prevention and control program. |
| Aug 08, 2024 | Provide and implement an infection prevention and control program. |
| Aug 07, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 03, 2024 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Jun 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 31, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 20, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 03, 2024 | Provide appropriate foot care. |
| May 03, 2024 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| Apr 26, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 25, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Mar 11, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 03, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 01, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 28, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 15, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 15, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 15, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Feb 15, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 15, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Feb 15, 2024 | Provide and implement an infection prevention and control program. |
| Jan 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 15, 2024 | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| Nov 30, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 30, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 30, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 30, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 30, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 26, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 26, 2023 | Provide and implement an infection prevention and control program. |
| Sep 21, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 20, 2023 | Ensure each resident receives an accurate assessment. |
| Sep 20, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 18, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Sep 18, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 14, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Sep 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 14, 2023 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Sep 14, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 14, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Aug 21, 2023 | Provide and implement an infection prevention and control program. |
| Aug 21, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jun 22, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| May 30, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jun 22, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
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Owner & Operator Information
Management & Direction
- HASSAN CHAHINE OPERATIONAL/MANAGERIAL CONTROL
- HASSAN CHAHINE ADP OF THE SNF
- PHILLIP CHASE CORPORATE OFFICER
- PHILLIP CHASE OPERATIONAL/MANAGERIAL CONTROL
- PHILLIP CHASE ADP OF THE SNF
- MANIJEH FOROUZAN CORPORATE OFFICER
- MANIJEH FOROUZAN OPERATIONAL/MANAGERIAL CONTROL
- MANIJEH FOROUZAN ADP OF THE SNF
- GATEWAYS REHABILITATION CENTER II LLC ADP OF THE SNF
- ROBERTS NELSON CORPORATE OFFICER
- ROBERTS NELSON OPERATIONAL/MANAGERIAL CONTROL
- KHAIRUZAN RASUL OPERATIONAL/MANAGERIAL CONTROL
- KHAIRUZAN RASUL ADP OF THE SNF
- RENEW HEALTH CONSULTING SERVICES LLC ADP OF THE SNF
- RENEW HEALTH CONSULTING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- VATSALA SHARMA OPERATIONAL/MANAGERIAL CONTROL
- VATSALA SHARMA ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mount San Antonio Gardens | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Riverside Heights Healthcare Center, LLC | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Presbyterian Intercomm Hosp Dp/snf | N/A | 5 |
| Ontario Healthcare Center | N/A | 5 |
Related Analysis
Best Nursing Homes in POMONA, CA
Compare Inland Valley Care and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Inland Valley Care and Rehabilitation Center directly at 9096237100. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.