About Northgate Postacute Care
Northgate Postacute Care, located in SAN RAFAEL, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Northgate Postacute Care
- More Nursing Time: Staff spends 4.13 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.13 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the RMG CAPITAL PARTNERS network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Northgate Postacute Care provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 100 | Aug 21, 2025 |
| Weighted Average | 135 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 18.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 32.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 14 complaints
- 2024: 3 complaints
- 2025: 7 complaints
- 2026: 2 complaints
- Total: 26 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 08, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 08, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| May 02, 2025 | Give residents a notice of rights, rules, services and charges. |
| May 02, 2025 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| Mar 18, 2025 | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| Mar 18, 2025 | Have approved installation, maintenance and testing program for fire alarm systems. |
| Mar 08, 2025 | Respond appropriately to all alleged violations. |
| Mar 07, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jan 15, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| Dec 18, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jul 05, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jul 05, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 15, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 15, 2023 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Nov 24, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Nov 14, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Oct 27, 2023 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Oct 27, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 27, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Oct 27, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Oct 27, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Oct 27, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 20, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 20, 2023 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Jul 13, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 13, 2023 | Prepare residents for a safe transfer or discharge from the nursing home. |
Nearby Hospitals
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Owner & Operator Information
Business Entity
NORTHGATE POSTACUTE CARE
Ownership Structure
- JAGAN BANSAL Indirect
- MANEESH BANSAL Indirect
- RMG CAPITAL PARTNERS LLC Direct: 100%
Management & Direction
- JAGAN BANSAL CORPORATE DIRECTOR
- MANEESH BANSAL CORPORATE OFFICER
- MANEESH BANSAL OPERATIONAL/MANAGERIAL CONTROL
- RELIANT MANAGEMENT GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Hayes Convalescent Hospital | N/A | 5 |
| Zuckerberg San Francisco General Hosp and Trauma Snf | N/A | 5 |
| California Pacific Medical Ctr- Davies Campus Hosp | N/A | 5 |
| Washington Center | N/A | 5 |
| Bellaken Skilled Nursing Center | N/A | 5 |
| Excell Health Care Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
| Marina Garden Nursing Center | N/A | 5 |
| St Francis Healthcare Center | N/A | 5 |
Related Analysis
Best Nursing Homes in SAN RAFAEL, CA
Compare Northgate Postacute Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Northgate Postacute Care directly at 4154791230. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.