Citrus Grove Post Acute

RIVERSIDE, CA • CMS Certification: 056315

  • Date Updated: June 01, 2026
  • Overall Rating: 3 Stars
  • Address: 9025 COLORADO AVENUE, RIVERSIDE CA 92503
  • Phone: 9516883643
Affiliations Staffing Ratings

About Citrus Grove Post Acute

Citrus Grove Post Acute, located in RIVERSIDE, CA, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Citrus Grove Post Acute

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours 3.86 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the WINDSOR network. This chain operates 23 facilities.

Chain Performance Overview

Inspection
1.9
Staffing
3.1
Quality
4.2

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Citrus Grove Post Acute provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.28 hrs/day
State: 0.67 US: 0.68
Case Mix Adj: 0.68
Quality Adj: 0.28

Licensed Practical Nurses

1.40 hrs/day
State: 1.88 US: 1.54
Case Mix Adj: 0.85
Quality Adj: 1.13

Certified Assistants

2.46 hrs/day
State: 2.65 US: 2.33
Case Mix Adj: 2.32
Quality Adj: 2.45

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 2
Quality Measures 5
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 84 Dec 11, 2025
Weighted Average 100 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 18.6%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 7.0%
Number of hospitalizations per 1000 long-stay resident days (QM551) 3.3%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 2.3%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 5.3%
Percentage of long-stay residents who lose too much weight (QM404) 8.1%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.5%
Percentage of long-stay residents who have depressive symptoms (QM408) 7.3%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.0%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 80.4%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 56.7%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 3.4%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 18.8%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 58.8%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 33.7%
Percentage of long-stay residents with pressure ulcers (QM479) 3.6%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 4.5%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 4.8%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 7 complaints
  • 2024: 3 complaints
  • 2025: 11 complaints
  • 2026: 4 complaints
  • Total: 25 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 23, 2026 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Mar 23, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Mar 10, 2026 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jan 15, 2026 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 19, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 19, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 29, 2025 Ensure services provided by the nursing facility meet professional standards of quality.
Aug 29, 2025 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jun 26, 2025 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
May 17, 2025 Reasonably accommodate the needs and preferences of each resident.
Mar 05, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 21, 2025 Provide and implement an infection prevention and control program.
Feb 21, 2025 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jan 27, 2025 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jan 27, 2025 Post nurse staffing information every day.
Aug 19, 2024 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Jul 25, 2024 Give the resident's representative the ability to exercise the resident's rights.
Jan 30, 2024 Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 23, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 21, 2023 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 02, 2023 Provide and implement an infection prevention and control program.
Oct 20, 2023 Reasonably accommodate the needs and preferences of each resident.
Jul 27, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 06, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 05, 2023 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

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Owner & Operator Information

Business Entity

WINDSOR CYPRESS GARDENS HEALTHCARE, LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
University Post Acute N/A 5
Hillcrest Nursing Home N/A 5
Mount San Antonio Gardens N/A 5
Community Extended Care Hospital of Montclair N/A 5
Heritage Park Nursing Center N/A 5
Mountains Community Hosp Dp/snf N/A 4
Riverside Heights Healthcare Center, LLC N/A 5
Redlands Comm Hosp D/p Snf N/A 5
Ontario Healthcare Center N/A 5
Trellis Chino N/A 5

Related Analysis

Best Nursing Homes in RIVERSIDE, CA

Compare Citrus Grove Post Acute to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Citrus Grove Post Acute has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 3.86 hours per resident daily, compared to the national average of 3.87 hours.

Citrus Grove Post Acute is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 120 certified beds.

Citrus Grove Post Acute accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Citrus Grove Post Acute directly at 9516883643. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Citrus Grove Post Acute, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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