About Lassen Nursing and Rehabilitation Center
Lassen Nursing And Rehabilitation Center, located in SUSANVILLE, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Lassen Nursing and Rehabilitation Center
- More Nursing Time: Staff spends 4.03 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.03 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CAMBRIDGE HEALTHCARE SERVICES network. This chain operates 32 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Lassen Nursing and Rehabilitation Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 120 | Oct 24, 2024 |
| Weighted Average | 127 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 10.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.6% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 24.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 12 complaints
- 2025: 15 complaints
- 2026: 1 complaint
- Total: 31 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 09, 2026 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| Sep 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 25, 2025 | Assess the resident when there is a significant change in condition |
| Sep 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 25, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Sep 25, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Sep 25, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 30, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jul 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 30, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 30, 2025 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Apr 30, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Apr 30, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 30, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Apr 30, 2025 | Provide and implement an infection prevention and control program. |
| Aug 08, 2024 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| May 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 29, 2024 | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| May 29, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| May 29, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 29, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| May 29, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| May 29, 2024 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| May 29, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| May 03, 2024 | Provide or obtain dental services for each resident. |
| May 02, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Apr 29, 2024 | Ensure each resident receives an accurate assessment. |
| Dec 29, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 07, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 07, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
BANNER LASSEN MEDICAL CENTER
SUSANVILLE, CA
Owner & Operator Information
Business Entity
CF SUSANVILLE, LLC
Ownership Structure
- BERING PROPERTIES LLC Indirect
- CRESCENT FACILITIES OPERATIONS LLC Direct: 100%
- IRA & RACHEL SMEDRA FAMILY IRREVOCABLE GIFT TRUST Indirect
- JENMAX ENTERPRISES LLC Indirect
- JENNIFER NURIT SMEDRA TRUST 1997 TRUST Indirect
- JENNIFER SMEDRA Indirect
- THE HYMAN & BETTY INGBER FAMILY TRUST Indirect
- WHEATEN LLC Indirect
- WIN WIN ENTERPRISES LLC Indirect
- FRANCINE WINTNER Indirect
Management & Direction
- CASSANDRA GARRARD W-2 MANAGING EMPLOYEE
- CASSANDRA GARRARD OPERATIONAL/MANAGERIAL CONTROL
- IRA SMEDRA CORPORATE OFFICER
- IRA SMEDRA OPERATIONAL/MANAGERIAL CONTROL
- JACOB WINTNER CORPORATE OFFICER
- JACOB WINTNER OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lassen Nursing and Rehabilitation Center | N/A | 2 |
Related Analysis
Best Nursing Homes in SUSANVILLE, CA
Compare Lassen Nursing and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Lassen Nursing and Rehabilitation Center directly at 5302575341. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.