About Northbrook Healthcare Center
Northbrook Healthcare Center, located in WILLITS, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Northbrook Healthcare Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.06 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.06 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Northbrook Healthcare Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 76 | Jan 30, 2026 |
| Weighted Average | 64 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 7.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 14.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 1 complaint
- 2026: 1 complaint
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 27, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
Nearby Hospitals
ADVENTIST HEALTH MENDOCINO COAST
FORT BRAGG, CA
ADVENTIST HEALTH UKIAH VALLEY
UKIAH, CA
SUTTER LAKESIDE HOSPITAL
LAKEPORT, CA
ADVENTIST HEALTH HOWARD MEMORIAL
WILLITS, CA
Owner & Operator Information
Business Entity
ENSIGN WILLITS LLC
Ownership Structure
Management & Direction
- SOON BURNAM CORPORATE OFFICER
- CARETRUST GP LLC ADP OF THE SNF
- CARETRUST REIT INC ADP OF THE SNF
- CTR PARTNERSHIP LP ADP OF THE SNF
- ENSIGN SERVICES INC ADP OF THE SNF
- SHAWNDEE GAMBLE MANAGING CONTROL - GOVERNING BODY
- SHAWNDEE GAMBLE ADP OF THE SNF
- SHAWNDEE GAMBLE OPERATIONAL/MANAGERIAL CONTROL
- CHAD KEETCH CORPORATE OFFICER
- BARRY PORT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- SEEMA RAO ADP OF THE SNF
- SEEMA RAO OPERATIONAL/MANAGERIAL CONTROL
- SEEMA RAO MANAGING CONTROL - GOVERNING BODY
- TWOMAGNETS LLC OPERATIONAL/MANAGERIAL CONTROL
- TWOMAGNETS LLC ADP OF THE SNF
- WILLITS HEALTH HOLDINGS LLC ADP OF THE SNF
- ADAM WILLITS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ukiah Post Acute | N/A | 5 |
| Northbrook Healthcare Center | N/A | 5 |
| Redwood Cove Healthcare Center | N/A | 3 |
| Sherwood Oaks Post Acute Care, LLC | N/A | 1 |
Related Analysis
Best Nursing Homes in WILLITS, CA
Compare Northbrook Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Northbrook Healthcare Center directly at 7074595592. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.