About Millbrae Care Center
Millbrae Care Center, located in MILLBRAE, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Millbrae Care Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.19 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Millbrae Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Oct 17, 2024 |
| Weighted Average | 138 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 4.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 75.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 87.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 56.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 17 complaints
- 2025: 2 complaints
- 2026: 2 complaints
- Total: 26 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 05, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 05, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 02, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Jul 02, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Sep 05, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 05, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| May 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 21, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Mar 21, 2024 | Assess the resident when there is a significant change in condition |
| Mar 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 21, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 21, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 21, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Mar 21, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Mar 21, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Mar 21, 2024 | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. |
| Mar 21, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Mar 21, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 28, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 28, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 18, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Aug 02, 2023 | Keep residents' personal and medical records private and confidential. |
| Jul 28, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
Nearby Hospitals
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UCSF HEALTH SAINT FRANCIS HOSPITAL
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Owner & Operator Information
Business Entity
MILLBRAE CARE CENTER LLC
Ownership Structure
- ESTRELLA CHOY Direct: 10%
- RONALD MAYER Direct: 65%
- ASHER PERETZ Direct: 10%
Management & Direction
- ELSA RODRIGUEZ OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Hayes Convalescent Hospital | N/A | 5 |
| Zuckerberg San Francisco General Hosp and Trauma Snf | N/A | 5 |
| Washington Center | N/A | 5 |
| California Pacific Medical Ctr- Davies Campus Hosp | N/A | 5 |
| Bellaken Skilled Nursing Center | N/A | 5 |
| Saratoga Retirement Community Health Center | N/A | 5 |
| Excell Health Care Center | N/A | 5 |
| Marina Garden Nursing Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in MILLBRAE, CA
Compare Millbrae Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Millbrae Care Center directly at 6506895784. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.