About Delta Oaks Post Acute
Delta Oaks Post Acute, located in STOCKTON, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Delta Oaks Post Acute
- More Nursing Time: Staff spends 4.42 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.42 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the WINDSOR network. This chain operates 23 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Delta Oaks Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | Oct 02, 2025 |
| Weighted Average | 194 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 26.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 67.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 86.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 73.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 12.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 34 complaints
- 2025: 14 complaints
- 2026: 4 complaints
- Total: 56 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 18, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Feb 18, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 10, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Dec 08, 2025 | Dispose of garbage and refuse properly. |
| Dec 08, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Oct 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 03, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Oct 03, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 23, 2025 | Provide and implement an infection prevention and control program. |
| Aug 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 11, 2025 | Respond appropriately to all alleged violations. |
| Jun 10, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 06, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 16, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Apr 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 28, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 15, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 15, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 15, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Nov 15, 2024 | Provide and implement an infection prevention and control program. |
| Oct 30, 2024 | Provide and implement an infection prevention and control program. |
| Oct 30, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 07, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 07, 2024 | Provide and implement an infection prevention and control program. |
| Sep 05, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 23, 2024 | Provide and implement an infection prevention and control program. |
| Aug 12, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 12, 2024 | Respond appropriately to all alleged violations. |
| Aug 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 07, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 07, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Aug 07, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Aug 07, 2024 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Jul 19, 2024 | Have approved installation, maintenance and testing program for fire alarm systems. |
| Jun 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 28, 2024 | Provide and implement an infection prevention and control program. |
| Jun 27, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 27, 2024 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Jun 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 02, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 02, 2024 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Apr 26, 2024 | Conduct risk assessment and an All-Hazards approach. |
| Apr 26, 2024 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| Apr 26, 2024 | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| Apr 04, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Apr 04, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Apr 04, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jan 26, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 26, 2024 | Provide and implement an infection prevention and control program. |
| Nov 22, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 26, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 17, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jun 16, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
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Owner & Operator Information
Business Entity
WINDSOR ELMHAVEN CARE CENTER, LLC
Ownership Structure
- ANTELOPE HOLDINGS I LLC Indirect
- AVROHOM TRESS Indirect
- WINDSOR NORCAL 13 HOLDINGS LLC Direct: 100%
Management & Direction
- OTASHE GOLDEN OPERATIONAL/MANAGERIAL CONTROL
- OTASHE GOLDEN ADP OF THE SNF
- NEWGEN ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- NEWGEN ADMINISTRATIVE SERVICES LLC ADP OF THE SNF
- KAROL POOLE FORD OPERATIONAL/MANAGERIAL CONTROL
- KAROL POOLE FORD ADP OF THE SNF
- AARON ROBIN CORPORATE OFFICER
- PAMELA SHAW OPERATIONAL/MANAGERIAL CONTROL
- PAMELA SHAW ADP OF THE SNF
- AVROHOM TRESS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Crestwood Manor | N/A | 4 |
| Bethany Home Society San Joaquin County | N/A | 4 |
| Meadowood A Health and Rehabilitation Center | N/A | 5 |
| Modesto Post Acute Center | N/A | 5 |
| Vienna Nursing and Rehabilitation Center | N/A | 3 |
| Crestwood Manor - 104 | N/A | 3 |
| Fairmont Rehabilitation Hospital | N/A | 4 |
| Valley Skilled Nursing Center | N/A | 3 |
| Tracy Nursing and Rehabilitation Center | N/A | 3 |
| Creekside Center | N/A | 3 |
Related Analysis
Best Nursing Homes in STOCKTON, CA
Compare Delta Oaks Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Delta Oaks Post Acute directly at 2094774817. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.