About Waterman Canyon Post Acute
Waterman Canyon Post Acute, located in San Bernardino, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Waterman Canyon Post Acute
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.81 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Waterman Canyon Post Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Mar 21, 2025 |
| Weighted Average | 48 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 4.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 47.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 23.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 99.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 5 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 25, 2026 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Oct 23, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jun 13, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Apr 06, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Feb 21, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 12, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Mar 25, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 14, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 24, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 16, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
Nearby Hospitals
RIVERSIDE COMMUNITY HOSPITAL
RIVERSIDE, CA
ARROWHEAD REGIONAL MEDICAL CENTER
COLTON, CA
ST BERNARDINE MEDICAL CENTER
SAN BERNARDINO, CA
REDLANDS COMMUNITY HOSPITAL
REDLANDS, CA
LOMA LINDA UNIVERSITY CHILDREN'S HOSPITAL
LOMA LINDA, CA
MONTCLAIR HOSPITAL MEDICAL CENTER
MONTCLAIR, CA
LOMA LINDA VA MEDICAL CENTER
LOMA LINDA, CA
RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER
MORENO VALLEY, CA
SAN GORGONIO MEMORIAL HOSPITAL
BANNING, CA
PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER
RIVERSIDE, CA
CORONA REGIONAL MEDICAL CENTER
CORONA, CA
SAN ANTONIO REGIONAL HOSPITAL
UPLAND, CA
KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO
FONTANA, CA
COMMUNITY HOSPITAL OF SAN BERNARDINO
SAN BERNARDINO, CA
DESERT VALLEY HOSPITAL
VICTORVILLE, CA
KAISER FOUNDATION HOSPITAL-MORENO VALLEY
MORENO VALLEY, CA
LOMA LINDA UNIVERSITY MEDICAL CENTER
LOMA LINDA, CA
CHINO VALLEY MEDICAL CENTER
CHINO, CA
KAISER FOUNDATION HOSPITAL, RIVERSIDE
RIVERSIDE, CA
MOUNTAINS COMMUNITY HOSPITAL
LAKE ARROWHEAD, CA
Owner & Operator Information
Business Entity
WATERMANIDENCE OPCO LLC
Ownership Structure
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- SEPEHR GOLBOO CONTRACTED MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- NICOLETTA JENKINS W-2 MANAGING EMPLOYEE
- NICOLETTA JENKINS OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| University Post Acute | N/A | 5 |
| Redlands Healthcare Center | N/A | 5 |
| Hillcrest Nursing Home | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Riverside Heights Healthcare Center, LLC | N/A | 5 |
| Mountains Community Hosp Dp/snf | N/A | 4 |
| Heritage Park Nursing Center | N/A | 5 |
| Redlands Comm Hosp D/p Snf | N/A | 5 |
| Ontario Healthcare Center | N/A | 5 |
| Trellis Chino | N/A | 5 |
Related Analysis
Best Nursing Homes in San Bernardino, CA
Compare Waterman Canyon Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Waterman Canyon Post Acute directly at 9098821215. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.