About University Care Center
University Care Center, located in SAN DIEGO, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose University Care Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.00 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.00 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
University Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | May 07, 2025 |
| Weighted Average | 65 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 5 complaints
- 2025: 3 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 29, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 22, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 22, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 13, 2024 | Provide and implement an infection prevention and control program. |
| Dec 13, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 26, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jul 12, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 19, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 19, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Nov 24, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 24, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Sep 26, 2023 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Aug 31, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 19, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
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VA SAN DIEGO HEALTHCARE SYSTEM
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SCRIPPS GREEN HOSPITAL
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Owner & Operator Information
Business Entity
BIRCH HOLDINGS LLC
Ownership Structure
Management & Direction
- POUYA AFSHAR CONTRACTED MANAGING EMPLOYEE
- FREDERICK APT CORPORATE OFFICER
- MATTHEW DAY W-2 MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Kearny Mesa Convalescent and Nursing Home | N/A | 5 |
| Parkside Health and Wellness Center | N/A | 5 |
| Bradley Court | N/A | 5 |
| Lakeside Special Care Center | N/A | 5 |
| South Bay Post Acute Care | N/A | 5 |
| Grossmont Hospital D/p Snf | N/A | 5 |
| Friendship Manor Nursing and Rehab Center | N/A | 5 |
| Redwood Terrace Health Center | N/A | 5 |
| Helen Bernardy Center D/p Snf | N/A | 5 |
| Bella Vista Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in SAN DIEGO, CA
Compare University Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact University Care Center directly at 6195831993. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.