About Country Oaks Care Center
Country Oaks Care Center, located in POMONA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Country Oaks Care Center
- More Nursing Time: Staff spends 4.19 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.19 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the DAVID JOHNSON network. This chain operates 47 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Country Oaks Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Mar 06, 2025 |
| Weighted Average | 138 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 1.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 22 complaints
- 2025: 8 complaints
- 2026: 1 complaint
- Total: 34 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 15, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 08, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 07, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 07, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Apr 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 17, 2025 | Provide and implement an infection prevention and control program. |
| Mar 13, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 26, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Nov 12, 2024 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| Nov 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 24, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Aug 29, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 29, 2024 | Post nurse staffing information every day. |
| Aug 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 02, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 31, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 29, 2024 | Provide and implement an infection prevention and control program. |
| Jul 28, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Jul 15, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 09, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 31, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 16, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 16, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 02, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 21, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 20, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 18, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jan 18, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Jan 17, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jun 28, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 28, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 28, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
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Owner & Operator Information
Business Entity
COUNTRY OAKS PARTNERS LLC
Ownership Structure
- IRVING BAUMAN Direct: NO PERCENTAGE PROVIDED
- COUNTRY OAKS PARTNERS LLC Direct: NO PERCENTAGE PROVIDED
Management & Direction
- COUNTRY OAKS PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- COUNTRY OAKS PARTNERS LLC ADP OF THE SNF
- ADRIAN DEHGHANMANESH ADP OF THE SNF
- ADRIAN DEHGHANMANESH OPERATIONAL/MANAGERIAL CONTROL
- MARY FARRALES ADP OF THE SNF
- ALESSANDRA HOVEY W-2 MANAGING EMPLOYEE
- FRANK JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA KOCHEK OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA KOCHEK ADP OF THE SNF
- GARY SANDHU ADP OF THE SNF
- KYLE SELVIG OPERATIONAL/MANAGERIAL CONTROL
- KYLE SELVIG ADP OF THE SNF
- SUN MAR MANAGEMENT SERVICES OPERATIONAL/MANAGERIAL CONTROL
- SUN MAR MANAGEMENT SERVICES ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mount San Antonio Gardens | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Riverside Heights Healthcare Center, LLC | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Presbyterian Intercomm Hosp Dp/snf | N/A | 5 |
| Ontario Healthcare Center | N/A | 5 |
Related Analysis
Best Nursing Homes in POMONA, CA
Compare Country Oaks Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Country Oaks Care Center directly at 9096221067. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.