About Riverbank Post-Acute
Riverbank Post-acute, located in RIVERBANK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Riverbank Post-Acute
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.84 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LINKS HEALTHCARE GROUP network. This chain operates 31 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Riverbank Post-Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 203 | Mar 15, 2025 |
| Weighted Average | 195 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 21.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 84.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 10 complaints
- 2025: 5 complaints
- 2026: 7 complaints
- Total: 24 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 23, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 23, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 23, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 27, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Mar 27, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Mar 27, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 27, 2026 | Keep all essential equipment working safely. |
| Dec 08, 2025 | Provide and implement an infection prevention and control program. |
| Dec 08, 2025 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| Sep 26, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 26, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 26, 2025 | Provide appropriate foot care. |
| Aug 09, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 09, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Aug 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 09, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jul 05, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 05, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| May 10, 2024 | Provide and implement an infection prevention and control program. |
| May 10, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 10, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 14, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 27, 2023 | Keep all essential equipment working safely. |
| Jul 21, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
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Owner & Operator Information
Business Entity
QUEEN RIVER HOLDINGS LLC
Ownership Structure
Management & Direction
- MARY BEARDSLEY ADP OF THE SNF
- MARY BEARDSLEY OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA BERNHOLZ ADP OF THE SNF
- VICTORIA BERNHOLZ OPERATIONAL/MANAGERIAL CONTROL
- MELISSA CARTER ADP OF THE SNF
- MELISSA CARTER OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW DAHL OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW DAHL ADP OF THE SNF
- ANTONETTE FROJELIN OPERATIONAL/MANAGERIAL CONTROL
- ANTONETTE FROJELIN ADP OF THE SNF
- LINKS HEALTHCARE GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- LINKS HEALTHCARE GROUP LLC ADP OF THE SNF
- LINKS SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- LINKS SUPPORT SERVICES LLC ADP OF THE SNF
- LEILANI MALLARE OPERATIONAL/MANAGERIAL CONTROL
- LEILANI MALLARE ADP OF THE SNF
- CURTIS RODRIGUEZ OPERATIONAL/MANAGERIAL CONTROL
- CURTIS RODRIGUEZ ADP OF THE SNF
- CURTIS RODRIGUEZ CORPORATE OFFICER
- TOBY TILFORD OPERATIONAL/MANAGERIAL CONTROL
- TOBY TILFORD ADP OF THE SNF
- TOBY TILFORD CORPORATE OFFICER
- ATUL VERMA OPERATIONAL/MANAGERIAL CONTROL
- ATUL VERMA ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Crestwood Manor | N/A | 5 |
| Turlock Nursing and Rehabilitation Center | N/A | 5 |
| Bethany Home Society San Joaquin County | N/A | 4 |
| Meadowood A Health and Rehabilitation Center | N/A | 5 |
| Modesto Post Acute Center | N/A | 5 |
| Main West Postacute Care | N/A | 5 |
| Covenant Village Care Center | N/A | 4 |
| Valley Skilled Nursing Center | N/A | 3 |
| North Starr Postacute Care | N/A | 3 |
| Oakdale Nursing and Rehabilitation Center | N/A | 4 |
Related Analysis
Best Nursing Homes in RIVERBANK, CA
Compare Riverbank Post-Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Riverbank Post-Acute directly at 2098692568. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.