The Springs Broadway

About The Springs Broadway

The Springs Broadway, located in WEST MEMPHIS, AR, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose The Springs Broadway

Key Performance Indicators

CMS Overall Rating 3 Stars
Nursing Hours 3.82 hrs
Safety Record Clean

Chain Affiliations & Network

This facility is part of the THE SPRINGS ARKANSAS network. This chain operates 26 facilities.

Chain Performance Overview

Inspection

3.3

Staffing

2.8

Quality

4.1

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

The Springs Broadway provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.36 hrs/day

State: 0.40 US: 0.68

Case Mix Adj: 0.63

Quality Adj: 0.39

Licensed Practical Nurses

1.51 hrs/day

State: 1.36 US: 1.54

Case Mix Adj: 0.79

Quality Adj: 1.23

Certified Assistants

2.31 hrs/day

State: 2.74 US: 2.33

Case Mix Adj: 2.15

Quality Adj: 2.49

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	3
Health Inspection	3
Quality Measures	3
Staffing	3

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	32	Mar 27, 2025
Weighted Average	39	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	24.0%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	18.4%
Number of hospitalizations per 1000 long-stay resident days (QM551)	2.4%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	6.2%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	6.2%
Percentage of long-stay residents who lose too much weight (QM404)	0.9%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.2%
Percentage of long-stay residents with a urinary tract infection (QM407)	0.0%
Percentage of long-stay residents who have depressive symptoms (QM408)	0.0%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	3.4%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	92.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	86.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	2.6%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	6.0%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	13.0%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	64.8%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	66.2%
Percentage of long-stay residents with pressure ulcers (QM479)	4.4%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	7.1%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	2.8%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2024: 3 complaints
2025: 4 complaints
Total: 7 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Apr 20, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 20, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Apr 20, 2025	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Apr 20, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 10, 2024	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Mar 01, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 01, 2024	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Business Entity

WEST MEMPHIS WELLNESS LLC

Ownership Structure

Management & Direction

AJ-ARP LLC ADP OF THE SNF
APRIL ANDERSON OPERATIONAL/MANAGERIAL CONTROL
APRIL ANDERSON ADP OF THE SNF
ISAAC GUTMAN ADP OF THE SNF
ALEXANDER HOFFMAN ADP OF THE SNF
HELEN HOFFMAN ADP OF THE SNF
CHAIM KURZ INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
SOLOMON KURZ ADP OF THE SNF
PALM TREE HC ARKANSAS LLC ADP OF THE SNF
JACOB TAUB ADP OF THE SNF
ROGER TROXEL OPERATIONAL/MANAGERIAL CONTROL
ROGER TROXEL ADP OF THE SNF
WEST MEMPHIS REALTY HOLDINGS LLC ADP OF THE SNF
WHITE RIVER HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
WHITE RIVER HEALTHCARE LLC ADP OF THE SNF

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
Allen Morgan Health and Rehabilitation Center	N/A	4
Kirby Pines Manor	N/A	5
Signature Healthcare of Memphis	N/A	4
Memphis Jewish Home	N/A	3
Signature Healthcare of Primacy	N/A	5
Parkway Health and Rehabilitation Center	N/A	3
Desoto Healthcare Center	N/A	3
Midtown Center For Health and Rehabilitation	N/A	3
Ave Maria Home	N/A	2
Rainbow Rehab and Healthcare	N/A	2

Related Analysis

Best Nursing Homes in WEST MEMPHIS, AR

Compare The Springs Broadway to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

The Springs Broadway has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 3.82 hours per resident daily, compared to the national average of 3.87 hours.

The Springs Broadway is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 119 certified beds.

The Springs Broadway accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact The Springs Broadway directly at 8707355174. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting The Springs Broadway, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.