About Palm Valley Post Acute
Palm Valley Post Acute, located in GOODYEAR, AZ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Palm Valley Post Acute
- More Nursing Time: Staff spends 3.94 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.94 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 280 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Palm Valley Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Jan 29, 2026 |
| Weighted Average | 129 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 1.8% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 7.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 9 complaints
- 2025: 10 complaints
- Total: 24 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 07, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Apr 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 01, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 01, 2025 | Respond appropriately to all alleged violations. |
| Apr 01, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 01, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 30, 2025 | Respond appropriately to all alleged violations. |
| Nov 29, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 08, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 26, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 21, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Apr 21, 2024 | Keep residents' personal and medical records private and confidential. |
| Apr 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 15, 2024 | Respond appropriately to all alleged violations. |
| Feb 15, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 15, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 30, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 27, 2023 | Respond appropriately to all alleged violations. |
| Dec 27, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 27, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Dec 27, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
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Owner & Operator Information
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
- WILLIAM NASSOUR CONTRACTED MANAGING EMPLOYEE
- TERRY SPETH W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Freedom Plaza Care Center | N/A | 5 |
| Vi at Grayhawk, A Vi and Plaza Companies Community | N/A | 5 |
| Acacia Health Center | N/A | 5 |
| Osborn Health and Rehabilitation | N/A | 5 |
| North Mountain Medical and Rehabilitation Center | N/A | 5 |
| Tempe Post Acute | N/A | 5 |
| Boswell Transitional Care of Cascadia | N/A | 5 |
| Surprise Health and Rehabilitation Center | N/A | 5 |
| Az - Rio Vista Post Acute and Rehabilitation | N/A | 5 |
| Vi at Silverstone, A Vi and Plaza Companies Commun | N/A | 5 |
Related Analysis
Best Nursing Homes in GOODYEAR, AZ
Compare Palm Valley Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Palm Valley Post Acute directly at 6235369911. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.