About Chapel Manor
Chapel Manor, located in PHILADELPHIA, PA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Chapel Manor
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.29 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the GENESIS HEALTHCARE network. This chain operates 187 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Chapel Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 100 | Dec 03, 2025 |
| Weighted Average | 158 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 60.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 59.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 20 complaints
- 2025: 11 complaints
- 2026: 1 complaint
- Total: 36 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 05, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 11, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 09, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 15, 2025 | Keep all essential equipment working safely. |
| Jul 15, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 09, 2025 | Inspect, test, and maintain automatic sprinkler systems. |
| Jun 09, 2025 | Have approved installation, maintenance and testing program for fire alarm systems. |
| May 06, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 15, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Apr 15, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Nov 18, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Nov 18, 2024 | Put firmly secured handrails on each side of hallways. |
| Sep 10, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 10, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Sep 10, 2024 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. |
| Jul 10, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Jul 10, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 10, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jul 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 03, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| May 29, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 18, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 18, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 17, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 17, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Apr 17, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Apr 07, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 07, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 15, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Aug 23, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 22, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Aug 22, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 08, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
Nearby Hospitals
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Owner & Operator Information
Business Entity
1104 WELSH ROAD OPERATIONS LLC
Ownership Structure
- GENESIS HEALTHCARE LLC Indirect
- GENESIS OPERATIONS IV LLC Direct: 100%
Management & Direction
- MICHAEL BERG CORPORATE OFFICER
- LAURA BRIDGEFORD CORPORATE OFFICER
- BRIAN KIMMEL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN KIMMEL ADP OF THE SNF
- AVI MENDELSON CORPORATE OFFICER
- STACY OMAR OPERATIONAL/MANAGERIAL CONTROL
- STACY OMAR ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court-Granite | N/A | 5 |
| The Community at Rockhill | N/A | 5 |
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Willowbrooke Court-Southampton | N/A | 5 |
| Dock Terrace | N/A | 5 |
| Meadowood | N/A | 5 |
| Willowbrooke Ctskdcarectr at Fortwashingtonestates | N/A | 5 |
| Willowbrooke Court-Spring Hous | N/A | 5 |
| Monticello House | N/A | 5 |
| Little Flower Manor | N/A | 5 |
Related Analysis
Best Nursing Homes in PHILADELPHIA, PA
Compare Chapel Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Chapel Manor directly at 2156769191. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.