About Alice Hyde Medical Center
Alice Hyde Medical Center, located in MALONE, NY, is a non-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Alice Hyde Medical Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.70 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the UNIVERSITY OF VERMONT HEALTH NETWORK network. This chain operates 3 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Alice Hyde Medical Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Dec 19, 2025 |
| Weighted Average | 51 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 4.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 7.3% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 11.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 25.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 1 complaint
- 2026: 3 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 08, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Apr 08, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 12, 2024 | Ensure that residents are free from significant medication errors. |
| Aug 13, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
Owner & Operator Information
Business Entity
ALICE HYDE MEDICAL CENTER
Ownership Structure
- THE UNIVERSITY OF VERMONT HEALTH NETWORK INC. Direct: 100%
Management & Direction
- SUSAN BIONDOLILLO OPERATIONAL/MANAGERIAL CONTROL
- SUSAN BIONDOLILLO ADP OF THE SNF
- KRISTIN BOND ADP OF THE SNF
- HANNAH BUSMAN CORPORATE DIRECTOR
- HANNAH BUSMAN TRUSTEE OF THE SNF
- SIVAN COTEL CORPORATE DIRECTOR
- SIVAN COTEL TRUSTEE OF THE SNF
- SHERRI DABIEW ADP OF THE SNF
- VICTORIA DULEY CORPORATE DIRECTOR
- VICTORIA DULEY TRUSTEE OF THE SNF
- JOHN DWYER TRUSTEE OF THE SNF
- JOHN DWYER CORPORATE DIRECTOR
- DOMINIC EISINGER TRUSTEE OF THE SNF
- DOMINIC EISINGER CORPORATE DIRECTOR
- JASON ELLIS TRUSTEE OF THE SNF
- JASON ELLIS CORPORATE DIRECTOR
- THOMAS FITZPATRICK CORPORATE DIRECTOR
- THOMAS FITZPATRICK TRUSTEE OF THE SNF
- TOM GOLONKA CORPORATE DIRECTOR
- TOM GOLONKA TRUSTEE OF THE SNF
- ALISON GUILE ADP OF THE SNF
- ALISON GUILE OPERATIONAL/MANAGERIAL CONTROL
- CAROL HARADEN CORPORATE DIRECTOR
- CAROL HARADEN TRUSTEE OF THE SNF
- KEVIN HART CORPORATE DIRECTOR
- KEVIN HART TRUSTEE OF THE SNF
- ROBERT HERRINGTON CORPORATE DIRECTOR
- ROBERT HERRINGTON TRUSTEE OF THE SNF
- VIRGINIA HOOD CORPORATE DIRECTOR
- VIRGINIA HOOD TRUSTEE OF THE SNF
- DONNA KISSANE TRUSTEE OF THE SNF
- DONNA KISSANE CORPORATE DIRECTOR
- MATEJ KOLLAR CORPORATE OFFICER
- MICHELLE LEBEAU CORPORATE OFFICER
- MICHELLE LEBEAU OPERATIONAL/MANAGERIAL CONTROL
- STEPHEN LEFFLER CORPORATE OFFICER
- DEBRA LEONARD TRUSTEE OF THE SNF
- DEBRA LEONARD CORPORATE DIRECTOR
- ROBERT MAIN CORPORATE DIRECTOR
- ROBERT MAIN TRUSTEE OF THE SNF
- DEENA MCCULLOUGH CORPORATE DIRECTOR
- DEENA MCCULLOUGH TRUSTEE OF THE SNF
- MARINA MEDVED CORPORATE DIRECTOR
- MARINA MEDVED TRUSTEE OF THE SNF
- NATHAN MONETTE CORPORATE DIRECTOR
- NATHAN MONETTE TRUSTEE OF THE SNF
- BARBARA MONTOUR CORPORATE DIRECTOR
- BARBARA MONTOUR TRUSTEE OF THE SNF
- RICHARD PAGE CORPORATE DIRECTOR
- RICHARD PAGE TRUSTEE OF THE SNF
- ARIEL QUICK ADP OF THE SNF
- CRAIG RICHARDS CORPORATE DIRECTOR
- CRAIG RICHARDS TRUSTEE OF THE SNF
- JOHN RUGGE CORPORATE DIRECTOR
- JOHN RUGGE TRUSTEE OF THE SNF
- KERIN STACKPOLE CORPORATE DIRECTOR
- KERIN STACKPOLE TRUSTEE OF THE SNF
- MARY STICKNEY TRUSTEE OF THE SNF
- MARY STICKNEY CORPORATE DIRECTOR
- COLLEEN STONE CORPORATE OFFICER
- THE UNIVERSITY OF VERMONT HEALTH NETWORK INC. TRUSTEE OF THE SNF
- THE UNIVERSITY OF VERMONT HEALTH NETWORK INC. ADP OF THE SNF
- ELIZABETH VICENCIO TRUSTEE OF THE SNF
- ELIZABETH VICENCIO CORPORATE DIRECTOR
- RICHARD VINCENT CORPORATE OFFICER
- SUSAN VOGELZANG CORPORATE OFFICER
- KARA WALKER TRUSTEE OF THE SNF
- KARA WALKER CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Alice Hyde Medical Center | N/A | 2 |
Related Analysis
Best Nursing Homes in MALONE, NY
Compare Alice Hyde Medical Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Alice Hyde Medical Center directly at 5184818000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.