About Linda Manor Extended Care Facility
Linda Manor Extended Care Facility, located in LEEDS, MA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Linda Manor Extended Care Facility
- More Nursing Time: Staff spends 4.18 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.18 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the INTEGRITUS HEALTHCARE network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Linda Manor Extended Care Facility provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Sep 29, 2025 |
| Weighted Average | 61 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 36.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 25.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 40.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 83.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 42.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 3 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 04, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 16, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 03, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 03, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Oct 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 14, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
COOLEY DICKINSON HOSPITAL INC,THE
NORTHAMPTON, MA
BAYSTATE NOBLE HOSPITAL
WESTFIELD, MA
MERCY MEDICAL CTR
SPRINGFIELD, MA
BAYSTATE MEDICAL CENTER
SPRINGFIELD, MA
ATHOL MEMORIAL HOSPITAL
ATHOL, MA
BAYSTATE FRANKLIN MEDICAL CENTER
GREENFIELD, MA
HOLYOKE MEDICAL CENTER
HOLYOKE, MA
BAYSTATE WING HOSPITAL
PALMER, MA
NORTHAMPTON VA MEDICAL CENTER
LEEDS, MA
NORTH ADAMS REGIONAL HOSPITAL CORPORATION
NORTH ADAMS, MA
MIRAVISTA BEHAVIORAL HEALTH CENTER
HOLYOKE, MA
VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL
HOLYOKE, MA
Owner & Operator Information
Business Entity
NORTHAMPTON MANAGEMENT SYSTEMS INC
Ownership Structure
- CEC MANAGEMENT SYSTEMS INC Direct: 100%
- INTEGRITUS HEALTHCARE INC Indirect
- INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Indirect
Management & Direction
- CEC MANAGEMENT SYSTEMS INC OPERATIONAL/MANAGERIAL CONTROL
- CEC MANAGEMENT SYSTEMS INC ADP OF THE SNF
- MARCIE JO GINGRAS CORPORATE OFFICER
- MARCIE JO GINGRAS ADP OF THE SNF
- JEFFREY HEINZE OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HEINZE ADP OF THE SNF
- INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC OPERATIONAL/MANAGERIAL CONTROL
- INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC ADP OF THE SNF
- WILLIAM JONES CORPORATE DIRECTOR
- WILLIAM JONES CORPORATE OFFICER
- WILLIAM JONES ADP OF THE SNF
- WINTHROP WHITCOMB ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Care One at Holyoke | N/A | 5 |
| North Adams Commons Nursing and Rehabilitation Cente | N/A | 5 |
| Loomis Lakeside at Reeds Landing | N/A | 5 |
| Agawam East Rehab and Nursing | N/A | 5 |
| Mary's Meadow at Providence Place | N/A | 5 |
| Vantage at Hampden LLC | N/A | 3 |
| Hampden Post Acute | N/A | 3 |
| Regalcare at Greenfield | N/A | 4 |
| Craneville Rehabilitation and Skilled Care Center | N/A | 4 |
| Palmer Healthcare Center | N/A | 4 |
Related Analysis
Best Nursing Homes in LEEDS, MA
Compare Linda Manor Extended Care Facility to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Linda Manor Extended Care Facility directly at 4135867700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.