CONTACT INFORMATION REVIEWS & MORE DATA
Deficiency Records for The Heights of Bulverde
View the most recent health deficiencies and inspection results for The Heights of Bulverde. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for The Heights of Bulverde. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Provide and implement an infection prevention and control program. | Health | 2026-01-13 | 2026-01-14 | Y |
| Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | Health | 2025-12-10 | 2025-12-11 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-12-10 | 2025-12-11 | Y |
| Provide and implement an infection prevention and control program. | Health | 2025-12-10 | 2025-12-11 | Y |
| Ensure each resident receives an accurate assessment. | Health | 2025-12-09 | 2025-12-10 | Y |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2025-12-09 | 2025-12-10 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-12-09 | 2025-12-10 | Y |
| Provide and implement an infection prevention and control program. | Health | 2025-06-25 | 2025-06-26 | N |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-06-25 | 2025-06-26 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2025-06-25 | 2025-06-26 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2025-06-25 | 2025-06-26 | N |
| Ensure medication error rates are not 5 percent or greater. | Health | 2025-06-25 | 2025-06-26 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2025-06-25 | 2025-06-26 | N |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Health | 2025-06-25 | 2025-06-26 | N |
| Ensure that residents are fully informed and understand their health status, care and treatments. | Health | 2025-06-25 | 2025-06-26 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2025-06-25 | 2025-06-25 | N |
| Ensure each resident receives an accurate assessment. | Health | 2025-04-24 | 2025-04-25 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-04-24 | 2025-04-25 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-04-19 | 2025-04-20 | Y |
| Respond appropriately to all alleged violations. | Health | 2025-03-21 | 2025-03-22 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2025-03-21 | 2025-03-22 | Y |
| Provide and implement an infection prevention and control program. | Health | 2025-03-21 | 2025-03-22 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2025-03-21 | 2025-03-22 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2025-03-21 | 2024-12-24 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2024-07-22 | 2024-07-23 | Y |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2024-07-22 | 2024-07-23 | Y |
| Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2024-05-05 | 2024-05-07 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2024-05-05 | 2024-05-06 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2024-05-05 | 2024-05-06 | Y |
| Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Health | 2024-05-05 | 2024-05-06 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2024-05-05 | 2024-05-06 | Y |
| Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Health | 2024-05-05 | 2024-05-06 | Y |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Health | 2024-05-05 | 2024-05-06 | N |
| Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | Health | 2024-05-05 | 2024-05-06 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2024-05-05 | 2024-05-06 | N |
| Ensure that residents are free from significant medication errors. | Health | 2024-05-05 | 2024-05-06 | N |
| Ensure medication error rates are not 5 percent or greater. | Health | 2024-05-05 | 2024-05-06 | N |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2024-05-05 | 2024-05-06 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2024-05-05 | 2024-05-06 | N |
| Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | Health | 2024-05-05 | 2024-05-06 | N |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2024-05-05 | 2024-05-06 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2024-05-05 | 2024-05-06 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2024-05-05 | 2024-05-06 | N |
| Have proper medical gas storage and administration areas. | Fire Safety | 2024-05-05 | 2024-05-06 | N |
| Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Health | 2024-05-05 | 2024-05-06 | Y |
| Dispose of garbage and refuse properly. | Health | 2024-05-05 | 2024-05-06 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2024-03-21 | 2024-03-22 | Y |
| Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | Health | 2023-03-24 | 2023-03-25 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2023-03-24 | 2023-03-25 | N |
| Provide and implement an infection prevention and control program. | Health | 2023-03-24 | 2023-03-25 | N |
| Ensure each resident receives an accurate assessment. | Health | 2023-03-24 | 2023-03-25 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2023-03-24 | 2023-03-24 | N |
| Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2023-03-24 | 2023-03-24 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2023-03-24 | 2023-03-24 | N |