A list of the most recent deficiencies for The Heights of Bulverde. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Ensure each resident receives an accurate assessment. | Health | 2023-03-24 | 2023-03-25 | Y |
| Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | Health | 2023-03-24 | 2023-03-25 | Y |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2023-03-24 | 2023-03-25 | Y |
| Provide and implement an infection prevention and control program. | Health | 2023-03-24 | 2023-03-25 | Y |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2023-03-23 | 2023-03-24 | N |
| Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2023-03-23 | 2023-03-24 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2023-03-23 | 2023-03-24 | N |
| Ensure each resident receives an accurate assessment. | Health | 2022-12-02 | 2022-12-29 | Y |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Health | 2022-12-02 | 2022-12-29 | Y |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Health | 2022-12-02 | 2022-12-29 | Y |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2022-12-20 | 2022-12-21 | Y |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2022-01-20 | 2022-03-01 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2022-02-25 | 2022-02-28 | Y |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2022-02-25 | 2022-02-28 | Y |
| Provide timely, quality laboratory services/tests to meet the needs of residents. | Health | 2022-02-25 | 2022-02-28 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2022-01-21 | 2022-01-22 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2022-01-21 | 2022-01-22 | N |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2022-01-21 | 2022-01-22 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2022-01-21 | 2022-01-22 | N |
| Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Health | 2022-01-21 | 2022-01-22 | N |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2021-10-27 | 2021-10-28 | Y |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2020-11-20 | 2020-12-22 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2020-11-20 | 2020-12-22 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2020-11-20 | 2020-12-22 | N |
| Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2020-11-20 | 2020-12-14 | N |
| Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | Health | 2020-11-20 | 2020-12-14 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2020-11-20 | 2020-12-14 | N |
| Dispose of garbage and refuse properly. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide or get specialized rehabilitative services as required for a resident. | Health | 2020-11-20 | 2020-12-14 | N |
| Provide and implement an infection prevention and control program. | Health | 2020-11-20 | 2020-12-14 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2020-11-20 | 2020-12-14 | N |
