CONTACT INFORMATION REVIEWS & MORE DATA
Deficiency Records for The Highlands Guest Care Center
View the most recent health deficiencies and inspection results for The Highlands Guest Care Center. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for The Highlands Guest Care Center. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Have proper power supply for life support equipment. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Establish policies and procedures for volunteers. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Establish roles under a Waiver declared by secretary. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| List the names and contact information of those in the facility. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Have properly located and lighted "Exit" signs. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Install a fire alarm system that can be heard throughout the facility. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Install an approved automatic sprinkler system. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Properly select, install, inspect, or maintain portable fire extinguishes. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2025-12-30 | 2026-02-13 | N |
| Develop and maintain an Emergency Preparedness Program (EP). | Fire Safety | 2025-12-30 | 2026-01-30 | N |
| Include a process for Emergency Preparedness collaboration. | Fire Safety | 2025-12-30 | 2026-01-30 | N |
| Conduct risk assessment and an All-Hazards approach. | Fire Safety | 2025-12-30 | 2026-01-30 | N |
| Post nurse staffing information every day. | Health | 2025-12-30 | 2026-01-10 | N |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2025-12-30 | 2026-01-10 | N |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2025-04-14 | 2025-04-16 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2025-04-14 | 2025-04-16 | Y |
| Provide safe, appropriate pain management for a resident who requires such services. | Health | 2025-04-14 | 2025-04-16 | Y |
| Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | Health | 2025-04-14 | 2025-04-16 | Y |
| Keep all essential equipment working safely. | Health | 2025-04-14 | 2025-04-16 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2025-02-19 | 2025-03-28 | Y |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2025-02-19 | 2025-03-28 | Y |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2024-10-10 | 2024-11-15 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2024-10-10 | 2024-11-15 | N |
| Have exits that are accessible at all times. | Fire Safety | 2024-10-10 | 2024-11-15 | N |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2024-10-10 | 2024-11-15 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2024-10-10 | 2024-11-15 | N |
| Reasonably accommodate the needs and preferences of each resident. | Health | 2024-10-10 | 2024-11-08 | Y |
| Provide and implement an infection prevention and control program. | Health | 2024-10-10 | 2024-11-08 | Y |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2024-10-10 | 2024-11-08 | Y |
| Keep residents' personal and medical records private and confidential. | Health | 2024-10-10 | 2024-11-08 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2023-08-24 | 2023-10-02 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2023-08-24 | 2023-10-02 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2023-08-24 | 2023-10-02 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2023-08-24 | 2023-10-02 | N |
| Provide or get specialized rehabilitative services as required for a resident. | Health | 2023-08-24 | 2023-10-02 | N |
| Provide and implement an infection prevention and control program. | Health | 2023-08-24 | 2023-10-02 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2023-08-24 | 2023-10-02 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2023-08-24 | 2023-09-23 | N |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. | Fire Safety | 2023-08-24 | 2023-09-23 | N |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2023-08-11 | 2023-09-15 | Y |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Health | 2023-08-11 | 2023-09-15 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2023-08-11 | 2023-09-15 | Y |
| Respond appropriately to all alleged violations. | Health | 2023-08-11 | 2023-09-15 | Y |