Deficiency Records for Hillcrest Heights Healthcare Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Hillcrest Heights Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-12-21 2024-01-09 Y
Prepare residents for a safe transfer or discharge from the nursing home. Health 2023-11-15 2023-12-15 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-09-26 2023-10-25 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-02-15 2023-03-13 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2022-12-06 2023-01-15 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-12-07 2023-01-06 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-09-08 2022-10-08 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-09-08 2022-10-08 Y
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Health 2022-09-08 2022-10-08 Y
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2022-09-08 2022-10-08 Y
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2022-05-23 2022-06-23 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-05-23 2022-06-23 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2022-05-23 2022-06-23 N
Install corridor and hallway doors that block smoke. Fire Safety 2022-05-23 2022-06-23 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2022-05-23 2022-06-23 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2022-05-23 2022-06-23 N
Have power receptacles that are properly grounded. Fire Safety 2022-05-23 2022-06-23 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2022-05-23 2022-06-23 N
Meet requirements for the use of electrical equipment. Fire Safety 2022-05-23 2022-06-23 N
Ensure proper usage of power strips and extension cords. Fire Safety 2022-05-23 2022-06-23 N
Reasonably accommodate the needs and preferences of each resident. Health 2022-05-19 2022-06-18 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-05-19 2022-06-18 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-05-19 2022-06-18 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2022-05-19 2022-06-18 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-05-19 2022-06-18 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2022-05-19 2022-06-18 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2022-05-19 2022-06-18 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-05-19 2022-06-18 N
Provide and implement an infection prevention and control program. Health 2022-05-19 2022-06-18 N
Keep all essential equipment working safely. Health 2022-05-19 2022-06-18 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-03-08 2022-05-25 Y
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2022-04-01 2022-05-03 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-12-01 2021-12-31 Y
Provide and implement an infection prevention and control program. Health 2021-09-16 2021-09-28 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-08-18 2021-09-28 Y
Provide and implement an infection prevention and control program. Health 2021-09-09 2021-09-23 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-07-17 2019-08-16 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2019-07-17 2019-08-16 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2019-07-17 2019-08-16 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2019-07-17 2019-08-16 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2019-07-17 2019-08-16 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2019-07-17 2019-08-16 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-07-17 2019-08-16 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-07-17 2019-08-16 N
Provide and implement an infection prevention and control program. Health 2019-07-17 2019-08-16 N
Implement emergency and standby power systems. Fire Safety 2019-07-18 2019-08-14 N
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Fire Safety 2019-07-18 2019-08-14 N
Use approved construction type or materials. Fire Safety 2019-07-18 2019-08-14 N
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2019-07-18 2019-08-14 N
Meet other general requirements that are deficient. Fire Safety 2019-07-18 2019-08-14 N
Install corridor and hallway doors that block smoke. Fire Safety 2019-07-18 2019-08-14 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2019-07-18 2019-08-14 N
Have proper medical gas storage and administration areas. Fire Safety 2019-07-18 2019-08-14 N
List the names and contact information of those in the facility. Fire Safety 2018-08-21 2018-09-13 N
Provide properly protected cooking facilities. Fire Safety 2018-08-21 2018-09-13 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-08-21 2018-09-13 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-08-21 2018-09-13 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2018-08-21 2018-09-13 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-06-01 2018-07-14 N
Ensure that residents are fully informed and understand their health status, care and treatments. Health 2018-06-01 2018-07-14 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-06-01 2018-07-14 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2018-06-01 2018-07-14 N
Provide activities to meet all resident's needs. Health 2018-06-01 2018-07-14 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2018-06-01 2018-07-14 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2018-06-01 2018-07-14 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2018-06-01 2018-07-14 N
Ensure that residents are free from significant medication errors. Health 2018-06-01 2018-07-14 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-06-01 2018-07-14 N
Provide and implement an infection prevention and control program. Health 2018-06-01 2018-07-14 N
Implement a program that monitors antibiotic use. Health 2018-06-01 2018-07-14 N
Provide and implement an infection prevention and control program. Health 2022-01-25 Not Fixed N
Report COVID19 data to residents and families. Health 2022-01-25 Not Fixed N