CONTACT INFORMATION REVIEWS & MORE DATA
Deficiency Records for Town and Country
View the most recent health deficiencies and inspection results for Town and Country. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for Town and Country. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2026-03-10 | 2026-03-20 | Y |
| Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Health | 2025-11-20 | 2025-12-05 | N |
| Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Health | 2025-11-20 | 2025-12-05 | N |
| Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | Health | 2025-11-20 | 2025-12-04 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2025-11-20 | 2025-12-04 | N |
| Respond appropriately to all alleged violations. | Health | 2025-11-20 | 2025-12-04 | N |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2025-11-20 | 2025-12-04 | N |
| Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | Health | 2025-11-20 | 2025-12-04 | N |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide for the safe, appropriate administration of IV fluids for a resident when needed. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2025-11-20 | 2025-12-04 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2025-11-20 | 2025-12-04 | N |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Health | 2025-11-20 | 2025-12-04 | N |
| Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | Health | 2025-11-20 | 2025-12-04 | N |
| Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Health | 2025-11-20 | 2025-12-04 | N |
| Provide and implement an infection prevention and control program. | Health | 2025-11-20 | 2025-12-04 | N |
| Keep all essential equipment working safely. | Health | 2025-11-20 | 2025-12-04 | N |
| Make sure that a working call system is available in each resident's bathroom and bathing area. | Health | 2025-11-20 | 2025-12-04 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2025-11-20 | 2025-12-03 | N |
| Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | Health | 2025-11-20 | 2025-12-03 | N |
| Install an approved automatic sprinkler system. | Fire Safety | 2025-11-20 | 2025-11-18 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2025-11-20 | 2025-11-18 | N |
| Have elevators that firefighters can control in the event of a fire. | Fire Safety | 2025-11-20 | 2025-11-18 | N |
| Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. | Fire Safety | 2025-11-20 | 2025-11-18 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2025-07-24 | 2025-08-11 | Y |
| Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | Health | 2025-07-24 | 2025-08-11 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2025-07-24 | 2025-08-11 | Y |
| Provide and implement an infection prevention and control program. | Health | 2024-11-07 | 2024-11-19 | Y |
| Keep residents' personal and medical records private and confidential. | Health | 2024-09-13 | 2024-10-02 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-09-13 | 2024-10-02 | N |
| Provide activities to meet all resident's needs. | Health | 2024-09-13 | 2024-10-02 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2024-09-13 | 2024-10-02 | N |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | Health | 2024-09-13 | 2024-10-02 | N |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Health | 2024-09-13 | 2024-10-02 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2024-09-13 | 2024-10-02 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2024-09-13 | 2024-10-02 | N |
| Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Health | 2024-09-13 | 2024-10-02 | N |
| Provide and implement an infection prevention and control program. | Health | 2024-09-13 | 2024-10-02 | N |
| Keep all essential equipment working safely. | Health | 2024-09-13 | 2024-10-02 | N |
| Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | Health | 2024-09-13 | 2024-10-02 | N |
| Ensure that residents are fully informed and understand their health status, care and treatments. | Health | 2024-09-13 | 2024-10-02 | N |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Health | 2024-09-13 | 2024-10-02 | N |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Health | 2024-09-13 | 2024-10-01 | N |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Health | 2024-09-13 | 2024-09-27 | N |
| Have proper medical gas storage and administration areas. | Fire Safety | 2024-09-13 | 2024-09-27 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2024-09-13 | 2024-09-27 | N |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. | Fire Safety | 2024-09-13 | 2024-09-27 | N |
| Implement emergency and standby power systems. | Fire Safety | 2024-09-13 | 2024-09-27 | N |
| Respond appropriately to all alleged violations. | Health | 2024-04-09 | 2024-04-20 | Y |
| Provide and implement an infection prevention and control program. | Health | 2021-11-18 | 2021-12-15 | N |
| Develop and implement policies and procedures for flu and pneumonia vaccinations. | Health | 2021-11-18 | 2021-12-15 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2021-11-18 | 2021-12-15 | N |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Health | 2021-11-18 | 2021-12-15 | N |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2021-11-18 | 2021-12-15 | N |
| Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | Health | 2021-11-18 | 2021-12-15 | N |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2021-11-18 | 2021-12-15 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2021-11-18 | 2021-12-15 | N |
| The resident has the right to receive notices in a format and a language he or she understands. | Health | 2021-11-18 | 2021-12-15 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Properly select, install, inspect, or maintain portable fire extinguishes. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Use approved construction type or materials. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Provide emergency officials' contact information. | Fire Safety | 2021-11-18 | 2021-12-08 | N |
| Conduct risk assessment and an All-Hazards approach. | Fire Safety | 2021-11-18 | 2021-12-08 | N |