Deficiency Records for Highland Springs Care Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Highland Springs Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2024-02-16 2024-03-07 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-12-04 2023-12-06 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-11-15 2023-12-06 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-08-14 2023-08-28 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-07-17 2023-07-27 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-07-17 2023-07-27 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-05-10 2023-05-22 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-04-04 2023-04-11 Y
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2023-01-30 2023-02-17 N
Conduct risk assessment and an All-Hazards approach. Fire Safety 2023-01-30 2023-02-17 N
Include a process for Emergency Preparedness collaboration. Fire Safety 2023-01-30 2023-02-17 N
Establish procedures for tracking staff and patients during an emergency. Fire Safety 2023-01-30 2023-02-17 N
Provide a means of sharing information on occupancy/needs. Fire Safety 2023-01-30 2023-02-17 N
Provide family notifications of emergency plan. Fire Safety 2023-01-30 2023-02-17 N
Implement emergency and standby power systems. Fire Safety 2023-01-30 2023-02-17 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-01-30 2023-02-17 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-01-30 2023-02-17 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-01-30 2023-02-17 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-01-26 2023-02-16 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-01-26 2023-02-16 N
Ensure medication error rates are not 5 percent or greater. Health 2023-01-26 2023-02-16 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-01-26 2023-02-16 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2023-01-26 2023-02-16 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-01-26 2023-02-16 N
Dispose of garbage and refuse properly. Health 2023-01-26 2023-02-16 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-10-19 2022-11-08 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-10-01 2021-11-10 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-10-01 2021-11-10 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-08-11 2021-09-13 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-08-11 2021-09-13 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-04 2021-05-26 Y
Establish roles under a Waiver declared by secretary. Fire Safety 2019-09-18 2019-10-07 N
Establish methods for sharing information. Fire Safety 2019-09-18 2019-10-07 N
Provide family notifications of emergency plan. Fire Safety 2019-09-18 2019-10-07 N
Conduct testing and exercise requirements. Fire Safety 2019-09-18 2019-10-07 N
Implement emergency and standby power systems. Fire Safety 2019-09-18 2019-10-07 N
Provide properly protected cooking facilities. Fire Safety 2019-09-18 2019-10-07 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-09-18 2019-10-07 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2019-09-18 2019-10-07 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2019-09-18 2019-10-07 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2019-08-22 2019-09-16 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2019-08-22 2019-09-16 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-08-22 2019-09-16 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-08-22 2019-09-16 N
Provide or obtain dental services for each resident. Health 2019-08-22 2019-09-16 N
Ensure medication error rates are not 5 percent or greater. Health 2018-08-28 2019-01-30 N
Establish emergency prep training and testing. Fire Safety 2018-11-19 2018-12-13 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2018-11-19 2018-12-13 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2018-08-28 2018-12-11 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2018-08-28 2018-11-05 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2018-08-28 2018-11-05 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2018-08-28 2018-11-05 N
Reasonably accommodate the needs and preferences of each resident. Health 2018-08-28 2018-10-12 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2018-08-28 2018-10-12 N
Keep residents' personal and medical records private and confidential. Health 2018-08-28 2018-10-12 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2018-08-28 2018-10-12 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2018-08-28 2018-10-12 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-08-28 2018-10-12 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-08-28 2018-10-12 N
Assist a resident in gaining access to vision and hearing services. Health 2018-08-28 2018-10-12 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-08-28 2018-10-12 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-08-28 2018-10-12 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2018-08-28 2018-10-12 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2018-08-28 2018-10-12 N
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Health 2018-08-28 2018-10-12 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-08-28 2018-10-12 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2018-08-28 2018-10-12 N