A list of the most recent deficiencies for Heartland Country Village. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | Health | 2023-10-25 | 2023-11-23 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2023-10-25 | 2023-11-21 | Y |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2023-10-25 | 2023-11-08 | Y |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Health | 2023-10-25 | 2023-11-06 | Y |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Health | 2023-10-25 | 2023-11-04 | Y |
| Provide and implement an infection prevention and control program. | Health | 2023-10-25 | 2023-11-02 | Y |
| Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | Health | 2023-10-25 | 2023-10-29 | Y |
| Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. | Fire Safety | 2023-08-02 | 2023-10-09 | N |
| Develop and maintain an Emergency Preparedness Program (EP). | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Conduct risk assessment and an All-Hazards approach. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Install an approved automatic sprinkler system. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| To conduct inspection, testing and maintenance of fire doors by qualified individuals. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Meet requirements for the installation and maintenance of electrical systems. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2023-08-02 | 2023-09-01 | N |
| Use approved construction type or materials. | Fire Safety | 2022-05-05 | 2023-04-30 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2022-05-05 | 2023-04-30 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2022-05-05 | 2023-04-30 | N |
| Construct fire resistant interior walls. | Fire Safety | 2022-05-05 | 2023-04-30 | N |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2023-02-07 | 2023-03-05 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2023-02-01 | 2023-03-05 | Y |
| Observe each nurse aide's job performance and give regular training. | Health | 2023-02-01 | 2023-03-02 | Y |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2023-02-01 | 2023-02-28 | Y |
| Provide activities to meet all resident's needs. | Health | 2023-02-01 | 2023-02-28 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2023-02-01 | 2023-02-28 | Y |
| Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | Health | 2023-02-01 | 2023-02-28 | Y |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. | Health | 2023-02-01 | 2023-02-28 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2023-02-01 | 2023-02-27 | Y |
| Respond appropriately to all alleged violations. | Health | 2023-02-01 | 2023-02-27 | Y |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2023-02-01 | 2023-02-27 | Y |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2023-02-01 | 2023-02-27 | Y |
| Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Health | 2023-02-01 | 2023-02-27 | Y |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Health | 2023-02-01 | 2023-02-27 | Y |
| Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | Health | 2023-02-01 | 2023-02-27 | Y |
| Provide enough food/fluids to maintain a resident's health. | Health | 2023-02-01 | 2023-02-24 | Y |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Properly provide smoke detection systems in areas open to corridors. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Install smoke barrier doors that can resist smoke for at least 20 minutes. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Have proper medical gas storage and administration areas. | Fire Safety | 2022-05-05 | 2022-06-06 | N |
| Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. | Health | 2022-05-05 | 2022-06-03 | N |
| Provide activities to meet all resident's needs. | Health | 2022-05-05 | 2022-06-03 | N |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2022-05-05 | 2022-06-03 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2022-05-05 | 2022-06-03 | N |
| Provide and implement an infection prevention and control program. | Health | 2022-05-05 | 2022-06-03 | N |
| Perform COVID19 testing on residents and staff. | Health | 2022-05-05 | 2022-05-25 | N |
| Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | Health | 2021-12-13 | 2022-01-03 | Y |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2021-04-06 | 2021-04-26 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2021-04-06 | 2021-04-26 | N |
| Implement a program that monitors antibiotic use. | Health | 2021-04-06 | 2021-04-26 | N |
