Deficiency Records for Mercy Health Services

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Updated as of March 01, 2024

A list of the most recent deficiencies for Mercy Health Services. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2023-02-22 2023-03-29 N
Provide and implement an infection prevention and control program. Health 2023-02-22 2023-03-29 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2023-02-22 2023-03-29 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2022-12-20 2023-02-03 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2022-12-20 2023-02-03 N
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Fire Safety 2022-12-20 2023-02-03 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-12-20 2023-02-03 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2022-12-20 2023-02-03 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2022-12-20 2023-02-03 N
Provide a written emergency evacuation plan. Fire Safety 2022-12-20 2023-02-03 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2022-12-20 2023-02-03 N
Allow residents to self-administer drugs if determined clinically appropriate. Health 2022-12-21 2023-01-26 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2022-12-21 2023-01-26 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-12-21 2023-01-26 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-12-21 2023-01-26 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2022-12-21 2023-01-26 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2022-12-21 2023-01-26 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2022-12-21 2023-01-26 N
Ensure medication error rates are not 5 percent or greater. Health 2022-12-21 2023-01-26 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-12-21 2023-01-26 N
Provide and implement an infection prevention and control program. Health 2022-12-21 2023-01-26 N
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Health 2022-12-21 2023-01-26 N
Provide enough food/fluids to maintain a resident's health. Health 2022-10-07 2022-11-02 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-06-07 2022-07-07 Y
Respond appropriately to all alleged violations. Health 2022-06-07 2022-07-07 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2022-06-07 2022-07-07 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-06-07 2022-07-07 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-09-13 2021-10-11 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-09-13 2021-10-11 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-09-13 2021-10-11 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-09-13 2021-10-11 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-09-13 2021-10-11 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2021-09-13 2021-10-11 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2021-09-13 2021-10-11 N
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2021-09-09 2021-10-11 N
Conduct testing and exercise requirements. Fire Safety 2021-09-09 2021-10-11 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2021-09-09 2021-10-11 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2021-09-09 2021-10-11 N
Provide properly protected cooking facilities. Fire Safety 2021-09-09 2021-10-11 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2021-09-09 2021-10-11 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2021-09-09 2021-10-11 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-09-09 2021-10-11 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-09-09 2021-10-11 N
Have proper medical gas storage and administration areas. Fire Safety 2021-09-09 2021-10-11 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-07-27 2021-08-26 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-07-27 2021-08-26 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-07-27 2021-08-26 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-07-27 2021-08-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-07-27 2021-08-26 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-07-27 2021-08-26 Y
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-07-27 2021-08-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-03-30 2021-04-09 Y
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2019-10-08 2019-10-31 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-10-08 2019-10-31 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2019-10-08 2019-10-31 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-10-08 2019-10-31 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2019-10-08 2019-10-31 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2019-10-08 2019-10-31 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2019-10-08 2019-10-31 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-10-08 2019-10-31 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2019-10-08 2019-10-31 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-10-08 2019-10-31 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-10-08 2019-10-31 N
Provide and implement an infection prevention and control program. Health 2019-10-08 2019-10-31 N
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2019-10-07 2019-10-12 N
Meet requirements for the use of electrical equipment. Fire Safety 2019-10-07 2019-10-12 N