Deficiency Records for Mountain View Health Services

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Updated as of March 01, 2024

A list of the most recent deficiencies for Mountain View Health Services. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-10-31 2022-12-30 Y
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2022-10-31 2022-12-30 Y
Honor the resident's right to manage his or her financial affairs. Health 2022-10-31 2022-12-30 Y
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2022-10-31 2022-12-30 Y
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Health 2022-10-31 2022-12-30 Y
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Health 2022-10-31 2022-12-30 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-10-31 2022-12-30 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-10-31 2022-12-30 Y
Keep residents' personal and medical records private and confidential. Health 2022-10-31 2022-12-30 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-10-31 2022-12-30 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-10-31 2022-12-30 Y
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Health 2022-10-31 2022-12-30 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-10-31 2022-12-30 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-10-31 2022-12-30 Y
Respond appropriately to all alleged violations. Health 2022-10-31 2022-12-30 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2022-10-31 2022-12-30 Y
Ensure each resident receives an accurate assessment. Health 2022-10-31 2022-12-30 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-10-31 2022-12-30 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2022-10-31 2022-12-30 Y
Plan the resident's discharge to meet the resident's goals and needs. Health 2022-10-31 2022-12-30 Y
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2022-10-31 2022-12-30 Y
Provide activities to meet all resident's needs. Health 2022-10-31 2022-12-30 Y
Ensure the activities program is directed by a qualified professional. Health 2022-10-31 2022-12-30 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-10-31 2022-12-30 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-10-31 2022-12-30 Y
Provide enough food/fluids to maintain a resident's health. Health 2022-10-31 2022-12-30 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2022-10-31 2022-12-30 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2022-10-31 2022-12-30 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2022-10-31 2022-12-30 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-10-31 2022-12-30 Y
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2022-10-31 2022-12-30 Y
Ensure that residents are free from significant medication errors. Health 2022-10-31 2022-12-30 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-10-31 2022-12-30 Y
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2022-10-31 2022-12-30 Y
Keep complete, dated laboratory records in the resident's record. Health 2022-10-31 2022-12-30 Y
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2022-10-31 2022-12-30 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-10-31 2022-12-30 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2022-10-31 2022-12-30 Y
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Health 2022-10-31 2022-12-30 Y
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2022-10-31 2022-12-30 Y
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Health 2022-10-31 2022-12-30 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-10-31 2022-12-30 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2022-10-31 2022-12-30 Y
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2022-10-31 2022-12-30 Y
Provide and implement an infection prevention and control program. Health 2022-10-31 2022-12-30 Y
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2022-10-31 2022-12-30 Y
Perform COVID19 testing on residents and staff. Health 2022-10-31 2022-12-30 Y
Have enough outside ventilation via a window or mechanical ventilation, or both. Health 2022-10-31 2022-12-30 Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2022-10-31 2022-12-30 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2022-10-13 2022-11-30 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2022-10-13 2022-11-30 N
Use approved construction type or materials. Fire Safety 2022-10-13 2022-11-11 N
Have simulated fire drills held at unexpected times. Fire Safety 2022-10-13 2022-11-11 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-09-01 2021-10-15 N
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Health 2021-09-01 2021-10-15 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2021-09-01 2021-10-15 N
Honor the resident's right to manage his or her financial affairs. Health 2021-09-01 2021-10-15 N
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2021-09-01 2021-10-15 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2021-09-01 2021-10-15 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-09-01 2021-10-15 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-09-01 2021-10-15 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-09-01 2021-10-15 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-09-01 2021-10-15 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-09-01 2021-10-15 N
Provide activities to meet all resident's needs. Health 2021-09-01 2021-10-15 N
Ensure the activities program is directed by a qualified professional. Health 2021-09-01 2021-10-15 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-09-01 2021-10-15 N
Provide appropriate foot care. Health 2021-09-01 2021-10-15 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2021-09-01 2021-10-15 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-09-01 2021-10-15 N
Provide enough food/fluids to maintain a resident's health. Health 2021-09-01 2021-10-15 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2021-09-01 2021-10-15 N
Post nurse staffing information every day. Health 2021-09-01 2021-10-15 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2021-09-01 2021-10-15 N
Ensure that residents are free from significant medication errors. Health 2021-09-01 2021-10-15 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-09-01 2021-10-15 N
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Health 2021-09-01 2021-10-15 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-09-01 2021-10-15 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-09-01 2021-10-15 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2021-09-01 2021-10-15 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-09-01 2021-10-15 N
Provide and implement an infection prevention and control program. Health 2021-09-01 2021-10-15 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2021-09-01 2021-10-15 N
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2021-08-31 2021-10-15 N
Use approved construction type or materials. Fire Safety 2021-08-31 2021-10-15 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2021-08-31 2021-10-15 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2021-08-31 2021-10-15 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-06-09 2021-07-28 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-06-09 2021-07-28 Y
Provide activities to meet all resident's needs. Health 2021-06-09 2021-07-28 Y
Provide and implement an infection prevention and control program. Health 2021-06-09 2021-07-28 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2019-06-24 2019-08-30 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2019-06-24 2019-08-30 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-06-24 2019-08-30 N
Ensure each resident receives an accurate assessment. Health 2019-06-24 2019-08-30 N
Provide appropriate foot care. Health 2019-06-24 2019-08-30 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-06-24 2019-08-30 N
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2019-06-24 2019-08-30 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2019-06-24 2019-08-30 N
Ensure that residents are free from significant medication errors. Health 2019-06-24 2019-08-30 N
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2019-06-24 2019-08-30 N
Provide and implement an infection prevention and control program. Health 2019-06-24 2019-08-30 N
Implement a program that monitors antibiotic use. Health 2019-06-24 2019-08-30 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2019-06-24 2019-08-30 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-06-24 2019-08-16 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2019-06-24 2019-08-16 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-06-24 2019-08-16 N
Assist a resident in gaining access to vision and hearing services. Health 2019-06-24 2019-08-16 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2019-06-24 2019-08-16 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-06-24 2019-08-16 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-06-24 2019-08-16 N
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2019-06-24 2019-08-16 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-06-24 2019-08-16 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2019-06-24 2019-08-16 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2019-06-24 2019-08-16 N
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. Health 2019-06-24 2019-08-10 N
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Health 2019-06-24 2019-08-10 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-06-24 2019-08-10 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-06-24 2019-08-10 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-06-24 2019-08-10 N
Respond appropriately to all alleged violations. Health 2019-06-24 2019-08-10 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2019-06-18 2019-08-02 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2019-06-18 2019-08-02 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-06-18 2019-08-02 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2019-06-18 2019-08-02 N