Deficiency Records for Glen Brook Rehabilitation and Healthcare Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Glen Brook Rehabilitation and Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2024-02-06 2024-03-28 Y
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2024-02-06 2024-03-28 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2024-02-06 2024-03-28 Y
Respond appropriately to all alleged violations. Health 2024-02-06 2024-03-28 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2024-02-06 2024-03-28 Y
Provide safe and appropriate respiratory care for a resident when needed. Health 2024-02-06 2024-03-28 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2024-02-06 2024-03-28 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2024-02-06 2024-03-28 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-02-06 2024-03-28 Y
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2023-12-08 2024-02-06 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-12-08 2024-02-06 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-12-08 2024-02-06 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-12-08 2024-02-06 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-12-08 2024-02-06 N
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Health 2023-12-08 2024-02-06 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2023-12-08 2024-02-06 N
Provide and implement an infection prevention and control program. Health 2023-12-08 2024-02-06 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2023-12-08 2024-02-06 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-12-08 2024-02-06 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-12-08 2024-02-06 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-12-08 2024-02-06 Y
Meet requirements for sections of health care facilities separated by fire resistive construction. Fire Safety 2023-12-21 2024-02-01 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-12-21 2024-02-01 N
Provide properly protected cooking facilities. Fire Safety 2023-12-21 2024-02-01 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-12-21 2024-02-01 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-12-21 2024-02-01 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-12-21 2024-02-01 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-12-21 2024-02-01 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-12-21 2024-02-01 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-12-08 2024-01-23 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-12-08 2024-01-23 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-12-08 2024-01-23 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-12-08 2024-01-23 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2023-12-08 2024-01-23 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-12-08 2024-01-23 Y
Respond appropriately to all alleged violations. Health 2023-12-08 2024-01-23 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-07-21 2023-09-22 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-07-21 2023-09-22 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-07-21 2023-09-22 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2023-07-21 2023-09-12 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-07-21 2023-09-12 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2023-07-21 2023-09-12 N
Respond appropriately to all alleged violations. Health 2023-07-21 2023-09-12 N
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2023-07-21 2023-09-12 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-07-21 2023-09-12 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2023-07-21 2023-09-12 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-07-21 2023-09-12 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-07-21 2023-09-12 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2023-07-21 2023-09-12 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-07-21 2023-09-12 N
Provide enough food/fluids to maintain a resident's health. Health 2023-07-21 2023-09-12 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2023-07-21 2023-09-12 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-07-21 2023-09-12 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-07-21 2023-09-12 N
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2023-07-21 2023-09-12 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2023-07-21 2023-09-12 N
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Health 2023-07-21 2023-09-12 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-07-21 2023-09-12 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2023-07-10 2023-08-15 N
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2023-07-10 2023-08-15 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-07-10 2023-08-15 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2023-07-10 2023-08-15 N
Meet requirements for the use of electrical equipment. Fire Safety 2023-07-10 2023-08-15 N
Have proper medical gas storage and administration areas. Fire Safety 2023-07-10 2023-08-15 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2023-01-27 2023-04-11 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-01-27 2023-04-11 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-01-27 2023-04-11 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-01-27 2023-04-11 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-01-27 2023-03-22 N
Respond appropriately to all alleged violations. Health 2023-01-27 2023-03-22 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-01-27 2023-03-22 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-01-27 2023-03-22 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-01-27 2023-03-22 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-01-27 2023-03-22 N
Provide care or services that was trauma informed and/or culturally competent. Health 2023-01-27 2023-03-22 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2023-01-27 2023-03-22 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-01-30 2023-03-15 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-01-30 2023-03-15 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-01-30 2023-03-15 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-01-30 2023-03-15 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-01-30 2023-03-15 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-01-30 2023-03-15 N
Have proper medical gas storage and administration areas. Fire Safety 2023-01-30 2023-03-15 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-08-10 2022-08-25 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-08-10 2022-08-25 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-08-10 2022-08-25 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-07-22 2022-08-25 Y
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. Health 2022-07-22 2022-08-25 Y
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Health 2022-07-22 2022-08-25 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-07-22 2022-08-25 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-06-22 2022-08-25 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-12-09 2022-01-14 Y
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Health 2021-12-09 2022-01-14 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-12-09 2022-01-14 Y
Provide special eating equipment and utensils for residents who need them and appropriate assistance. Health 2021-12-09 2022-01-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-12-09 2022-01-14 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2021-09-21 2021-10-14 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-09-21 2021-10-14 Y
Respond appropriately to all alleged violations. Health 2021-09-21 2021-10-14 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-09-21 2021-10-14 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-09-21 2021-10-14 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2021-09-21 2021-10-14 Y
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2021-09-21 2021-10-14 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-09-21 2021-10-14 Y
Ensure that residents are free from significant medication errors. Health 2021-09-21 2021-10-14 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-09-21 2021-10-14 Y
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Health 2021-09-21 2021-10-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-09-21 2021-10-14 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-09-21 2021-10-14 Y
Provide and implement an infection prevention and control program. Health 2021-09-21 2021-10-14 Y
Implement a program that monitors antibiotic use. Health 2021-09-21 2021-10-14 Y
Perform COVID19 testing on residents and staff. Health 2021-09-21 2021-10-14 Y
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Health 2021-09-21 2021-10-14 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-08-19 2021-10-14 Y
Respond appropriately to all alleged violations. Health 2021-08-19 2021-10-14 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-08-19 2021-10-14 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-08-19 2021-10-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-08-19 2021-10-14 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-08-19 2021-10-14 Y
Provide and implement an infection prevention and control program. Health 2021-08-19 2021-10-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-06-29 2021-10-14 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-06-29 2021-10-14 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-08-19 2021-09-21 Y
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Health 2021-08-19 2021-09-21 Y
Provide or obtain dental services for each resident. Health 2021-08-19 2021-09-21 Y
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2021-08-19 2021-09-21 Y
Provide special eating equipment and utensils for residents who need them and appropriate assistance. Health 2021-08-19 2021-09-21 Y
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2021-06-29 2021-09-21 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-06-29 2021-08-19 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-06-29 2021-08-19 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-06-29 2021-08-19 Y
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2021-06-29 2021-08-19 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-06-29 2021-08-19 Y
Ensure that residents are free from significant medication errors. Health 2021-06-29 2021-08-19 Y
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Health 2021-06-29 2021-08-19 Y
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2021-06-29 2021-08-19 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-06-29 2021-08-19 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2021-06-29 2021-08-19 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-05-27 2021-08-19 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-05-27 2021-08-19 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-05-27 2021-08-19 Y
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2021-05-27 2021-06-29 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-27 2021-06-29 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2021-05-27 2021-06-29 Y
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2021-05-27 2021-06-29 Y
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2021-05-27 2021-06-29 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-05-27 2021-06-29 Y
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Health 2021-05-27 2021-06-29 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-05-27 2021-06-29 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2021-05-27 2021-06-29 Y
Provide and implement an infection prevention and control program. Health 2021-05-27 2021-06-29 Y
Report COVID19 data to residents and families. Health 2021-05-27 2021-06-29 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-05-27 2021-06-29 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-04-21 2021-06-29 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-04-21 2021-05-27 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-04-21 2021-05-27 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-04-21 2021-05-27 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-04-21 2021-05-27 Y
Post nurse staffing information every day. Health 2021-04-21 2021-05-27 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2021-04-21 2021-05-27 Y
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-04-21 2021-05-27 Y
Ensure that residents are free from significant medication errors. Health 2021-04-21 2021-05-27 Y
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2021-04-21 2021-05-27 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-02-06 Not Fixed Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-02-06 Not Fixed Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2024-02-06 Not Fixed Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-06-22 Not Fixed Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-06-22 Not Fixed Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-06-22 Not Fixed Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2023-06-22 Not Fixed Y