Deficiency Records for Heritage Villa Care and Rehab Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Heritage Villa Care and Rehab Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2023-09-22 2023-11-02 N
Keep residents' personal and medical records private and confidential. Health 2023-09-22 2023-11-02 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-09-22 2023-11-02 N
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2023-09-22 2023-11-02 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2023-09-22 2023-11-02 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-09-22 2023-11-02 N
Provide enough food/fluids to maintain a resident's health. Health 2023-09-22 2023-11-02 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-09-22 2023-11-02 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-09-22 2023-11-02 N
Ensure that residents are free from significant medication errors. Health 2023-09-22 2023-11-02 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2023-09-22 2023-11-02 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-09-22 2023-11-02 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-09-22 2023-11-02 N
Provide and implement an infection prevention and control program. Health 2023-09-22 2023-11-02 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-06-20 2022-07-25 Y
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2021-04-28 2021-07-07 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2021-04-28 2021-07-07 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2021-04-28 2021-07-07 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2021-04-28 2021-07-07 N
Ensure each resident receives an accurate assessment. Health 2021-04-28 2021-07-07 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-04-28 2021-07-07 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-04-28 2021-07-07 N
Provide activities to meet all resident's needs. Health 2021-04-28 2021-07-07 N
Ensure the activities program is directed by a qualified professional. Health 2021-04-28 2021-07-07 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2021-04-28 2021-07-07 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2021-04-28 2021-07-07 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2021-04-28 2021-07-07 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2021-04-28 2021-07-07 N
Observe each nurse aide's job performance and give regular training. Health 2021-04-28 2021-07-07 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2021-04-28 2021-07-07 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2021-04-28 2021-07-07 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-04-28 2021-07-07 N
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Health 2021-04-28 2021-07-07 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-04-28 2021-07-07 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-04-28 2021-07-07 N
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2021-04-28 2021-07-07 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-04-28 2021-07-07 N
Provide and implement an infection prevention and control program. Health 2021-04-28 2021-07-07 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2021-04-28 2021-07-07 N
Perform COVID19 testing on residents and staff. Health 2021-04-28 2021-07-07 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-04-28 2021-07-07 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2021-04-28 2021-07-07 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-04-28 2021-07-07 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-04-28 2021-07-07 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-04-28 2021-07-07 Y
Ensure medication error rates are not 5 percent or greater. Health 2021-04-28 2021-07-07 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-03-17 2021-06-07 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-03-17 2021-06-07 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-03-17 2021-04-19 Y
Ensure each resident receives an accurate assessment. Health 2019-02-05 2019-03-15 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-02-05 2019-03-15 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-02-05 2019-03-15 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2019-02-05 2019-03-15 N
Provide enough food/fluids to maintain a resident's health. Health 2019-02-05 2019-03-15 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-02-05 2019-03-15 N
Have simulated fire drills held at unexpected times. Fire Safety 2019-01-29 2019-03-15 N
Install an approved automatic sprinkler system. Fire Safety 2018-04-11 2018-05-25 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-04-11 2018-05-04 N
Properly provide smoke detection systems in areas open to corridors. Fire Safety 2018-04-11 2018-05-04 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-04-11 2018-05-04 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2018-04-11 2018-05-04 N
Have power receptacles that are properly grounded. Fire Safety 2018-04-11 2018-05-04 N