Deficiency Records for Highland Pointe Health and Rehab Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Highland Pointe Health and Rehab Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that residents are free from significant medication errors. Health 2023-09-06 2023-09-15 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-03-01 2023-03-17 Y
Ensure that residents are free from significant medication errors. Health 2023-03-01 2023-03-17 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-10-27 2022-11-15 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2022-10-27 2022-11-15 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-10-27 2022-11-15 Y
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2022-01-31 2022-02-14 N
Install corridor and hallway doors that block smoke. Fire Safety 2022-01-31 2022-02-14 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2022-01-31 2022-02-14 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2022-01-31 2022-02-14 N
Meet requirements for the use and maintenance of medical gas equipment. Fire Safety 2022-01-31 2022-02-14 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2022-01-13 2022-02-07 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-01-13 2022-02-07 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-01-13 2022-02-07 Y
Prepare residents for a safe transfer or discharge from the nursing home. Health 2021-10-07 2021-10-23 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-10-07 2021-10-23 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-10-07 2021-10-23 Y
Post nurse staffing information every day. Health 2021-10-07 2021-10-23 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-09-02 2021-10-23 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-09-02 2021-10-23 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2021-09-02 2021-10-23 Y
Ensure that residents are free from significant medication errors. Health 2021-09-02 2021-10-23 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-08-06 2021-10-23 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-08-06 2021-10-23 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-08-06 2021-10-23 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-07-23 2021-10-23 Y
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2021-07-23 2021-10-23 Y
Reasonably accommodate the needs and preferences of each resident. Health 2021-04-06 2021-04-26 Y
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2021-04-06 2021-04-26 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-04-06 2021-04-26 Y
Honor each resident's preferences, choices, values and beliefs. Health 2021-04-06 2021-04-26 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-04-06 2021-04-26 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-06 2021-04-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-04-06 2021-04-26 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-04-06 2021-04-26 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-04-06 2021-04-26 Y
Ensure medication error rates are not 5 percent or greater. Health 2021-04-06 2021-04-26 Y
Ensure that residents are free from significant medication errors. Health 2021-04-06 2021-04-26 Y
Reasonably accommodate the needs and preferences of each resident. Health 2019-07-25 2019-08-16 N
Ensure medication error rates are not 5 percent or greater. Health 2019-07-25 2019-08-16 N
Provide and implement an infection prevention and control program. Health 2019-07-25 2019-08-16 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2019-07-23 2019-08-16 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-07-23 2019-08-16 N
Meet other general requirements that are deficient. Fire Safety 2019-07-23 2019-08-16 N
Have simulated fire drills held at unexpected times. Fire Safety 2019-07-23 2019-08-16 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-07-23 2019-08-16 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-06-07 2018-07-03 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2018-06-07 2018-07-03 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2018-06-07 2018-07-03 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2018-06-07 2018-07-03 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2018-06-07 2018-07-03 N
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2018-06-07 2018-07-03 N
Post nurse staffing information every day. Health 2018-06-07 2018-07-03 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-06-07 2018-07-03 N
Provide and implement an infection prevention and control program. Health 2018-06-07 2018-07-03 N
Establish staff and initial training requirements. Fire Safety 2018-06-05 2018-07-03 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-06-05 2018-07-03 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2018-06-05 2018-07-03 N