CONTACT INFORMATION REVIEWS & MORE DATA
Deficiency Records for Continuing Healthcare at Willow Haven
View the most recent health deficiencies and inspection results for Continuing Healthcare at Willow Haven. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for Continuing Healthcare at Willow Haven. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Provide and implement an infection prevention and control program. | Health | 2026-04-06 | 2026-04-27 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2026-04-06 | 2026-04-27 | Y |
| Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | Health | 2026-04-06 | 2026-04-27 | Y |
| Ensure that residents are free from significant medication errors. | Health | 2026-04-06 | 2026-04-27 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2026-04-06 | 2026-04-27 | Y |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2026-04-06 | 2026-04-27 | Y |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2025-12-30 | 2026-01-23 | Y |
| Respond appropriately to all alleged violations. | Health | 2025-12-30 | 2026-01-23 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-12-04 | 2025-12-22 | Y |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2025-08-21 | 2025-09-24 | N |
| Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | Health | 2025-08-21 | 2025-09-24 | N |
| Assess the resident when there is a significant change in condition | Health | 2025-08-21 | 2025-09-24 | N |
| Ensure each resident receives an accurate assessment. | Health | 2025-08-21 | 2025-09-24 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2025-08-21 | 2025-09-24 | N |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2025-08-21 | 2025-09-24 | N |
| Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | Health | 2025-08-21 | 2025-09-24 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. | Health | 2025-08-21 | 2025-09-24 | N |
| Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | Health | 2025-08-21 | 2025-09-24 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2025-08-21 | 2025-09-24 | N |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | Health | 2025-08-21 | 2025-09-24 | N |
| Provide timely, quality laboratory services/tests to meet the needs of residents. | Health | 2025-08-21 | 2025-09-24 | N |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2025-08-21 | 2025-09-24 | N |
| Implement a program that monitors antibiotic use. | Health | 2025-08-21 | 2025-09-24 | N |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2025-08-21 | 2025-09-24 | Y |
| Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | Health | 2025-08-21 | 2025-09-24 | Y |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2025-08-21 | 2025-09-24 | Y |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | Health | 2025-08-21 | 2025-09-24 | Y |
| Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | Health | 2025-08-21 | 2025-09-24 | Y |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2025-08-21 | 2025-09-24 | Y |
| Provide and implement an infection prevention and control program. | Health | 2025-08-21 | 2025-09-24 | Y |
| Keep all essential equipment working safely. | Health | 2025-08-21 | 2025-09-24 | Y |
| Provide properly protected cooking facilities. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Install smoke barrier doors that can resist smoke for at least 20 minutes. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Provide a written emergency evacuation plan. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Conduct testing and exercise requirements. | Fire Safety | 2025-08-21 | 2025-09-24 | N |
| Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Health | 2025-08-21 | 2025-09-24 | N |
| Assure the security of all personal funds of residents deposited with the facility. | Health | 2025-08-21 | 2025-09-24 | N |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Health | 2025-08-21 | 2025-09-24 | N |
| Ensure residents have reasonable access to and privacy in their use of communication methods. | Health | 2025-03-14 | 2025-03-25 | Y |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Health | 2025-01-29 | 2025-02-18 | Y |
| Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | Health | 2025-01-29 | 2025-02-18 | Y |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Health | 2024-12-07 | 2025-01-03 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-12-17 | 2024-11-18 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-08-08 | 2024-08-30 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2024-06-24 | 2024-07-12 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2024-06-24 | 2024-07-12 | Y |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2024-03-28 | 2024-04-11 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2024-03-28 | 2024-04-11 | N |
| Provide or obtain dental services for each resident. | Health | 2024-03-28 | 2024-04-11 | N |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | Health | 2024-03-28 | 2024-04-11 | N |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. | Health | 2024-03-28 | 2024-04-11 | N |
| Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | Health | 2024-03-28 | 2024-04-11 | N |
| Assist a resident in gaining access to vision and hearing services. | Health | 2024-03-28 | 2024-04-11 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-03-28 | 2024-04-11 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2024-03-28 | 2024-04-11 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2024-03-28 | 2024-04-11 | N |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2024-03-28 | 2024-04-11 | N |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Health | 2024-03-28 | 2024-04-11 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2024-03-28 | 2024-04-11 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2024-03-28 | 2024-04-11 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2024-03-28 | 2024-04-11 | N |
| Give residents a notice of rights, rules, services and charges. | Health | 2023-11-15 | 2023-11-17 | Y |
| Implement a program that monitors antibiotic use. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide and implement an infection prevention and control program. | Health | 2023-05-18 | 2023-06-13 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2023-05-18 | 2023-06-13 | N |
| Ensure medication error rates are not 5 percent or greater. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide medically-related social services to help each resident achieve the highest possible quality of life. | Health | 2023-05-18 | 2023-06-13 | N |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2023-05-18 | 2023-06-13 | N |
| Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | Health | 2023-05-18 | 2023-06-13 | N |
| Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | Health | 2023-05-18 | 2023-06-13 | N |
| Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Health | 2023-05-18 | 2023-06-13 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2023-05-18 | 2023-06-13 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2023-05-18 | 2023-06-13 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2023-05-18 | 2023-06-13 | N |
| Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. | Fire Safety | 2023-05-18 | 2023-06-13 | N |
| Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. | Fire Safety | 2023-05-18 | 2023-06-13 | N |