Deficiency Records for Normandy Nursing Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Normandy Nursing Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide enough food/fluids to maintain a resident's health. Health 2023-12-15 2024-02-01 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2023-12-15 2024-02-01 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-12-15 2024-02-01 Y
Have an enclosure around a vertical opening shaft. Fire Safety 2023-12-15 2024-02-01 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-12-15 2024-02-01 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-12-15 2024-02-01 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-12-15 2024-02-01 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-12-15 2024-02-01 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-12-15 2024-01-31 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2023-12-15 2024-01-30 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-12-15 2024-01-29 N
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Health 2023-12-15 2024-01-18 N
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2023-12-15 2024-01-18 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-12-15 2024-01-18 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2023-12-15 2024-01-18 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2023-12-15 2024-01-18 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2023-12-15 2024-01-12 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-12-15 2024-01-12 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-10-20 2023-10-14 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-04-14 2023-05-10 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-01-11 2023-02-10 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2022-09-08 2023-02-10 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-11-14 2022-12-07 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-11-14 2022-12-07 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-09-08 2022-10-05 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-05-31 2022-06-22 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-05-31 2022-06-22 Y
Ensure that residents are free from significant medication errors. Health 2022-05-31 2022-06-22 Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2022-05-31 2022-06-22 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-04-12 2022-06-22 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-04-12 2022-06-22 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-04-12 2022-06-22 Y
Ensure that residents are free from significant medication errors. Health 2022-04-12 2022-06-22 Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2022-04-12 2022-06-22 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-04-12 2022-04-27 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-09-01 2021-09-16 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-09-01 2021-09-16 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2021-09-01 2021-09-16 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-03-23 2021-09-16 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-03-23 2021-09-16 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Health 2021-03-23 2021-09-16 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2021-03-23 2021-09-16 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Health 2021-09-01 2021-09-01 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-06-29 2021-09-01 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-03-23 2021-09-01 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-04-26 2021-05-20 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-26 2021-05-20 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-04-26 2021-05-20 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-03-23 2021-05-20 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-03-23 2021-05-20 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-03-23 2021-05-20 Y
Respond appropriately to all alleged violations. Health 2021-03-23 2021-04-14 Y
Ensure residents have reasonable access to and privacy in their use of communication methods. Health 2020-09-15 2020-10-20 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2020-09-15 2020-10-20 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2020-09-15 2020-10-20 N
Ensure medication error rates are not 5 percent or greater. Health 2020-09-15 2020-10-20 N
Provide and implement an infection prevention and control program. Health 2020-09-15 2020-10-20 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2020-09-15 2020-10-20 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2020-09-15 2020-10-20 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-09-15 2020-10-20 N
Install corridor and hallway doors that block smoke. Fire Safety 2020-09-15 2020-10-20 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2020-09-15 2020-10-20 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2020-09-15 2020-10-20 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2020-09-15 2020-10-20 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2020-09-15 2020-10-20 N
Ensure proper usage of power strips and extension cords. Fire Safety 2020-09-15 2020-10-20 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-02-07 2019-03-20 N
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2019-02-07 2019-03-20 N
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Health 2019-02-07 2019-03-20 N
The resident has the right to receive notices in a format and a language he or she understands. Health 2019-02-07 2019-03-20 N
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2019-02-07 2019-03-20 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2019-02-07 2019-03-20 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-02-07 2019-03-20 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2019-02-07 2019-03-20 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2019-02-07 2019-03-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-02-07 2019-03-20 N
Provide activities to meet all resident's needs. Health 2019-02-07 2019-03-20 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-02-07 2019-03-20 N
Observe each nurse aide's job performance and give regular training. Health 2019-02-07 2019-03-20 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-02-07 2019-03-20 N
Provide bedrooms that don't allow residents to see each other when privacy is needed. Health 2019-02-07 2019-03-20 N
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. Health 2019-02-07 2019-03-20 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2019-02-07 2019-03-20 N
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. Health 2019-02-07 2019-03-20 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2019-02-07 2019-03-20 N
Provide properly protected cooking facilities. Fire Safety 2019-02-07 2019-03-20 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-02-07 2019-03-20 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2019-02-07 2019-03-20 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2019-02-07 2019-03-20 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-02-07 2019-03-20 N