Deficiency Records for West Oaks Senior Care and Rehab Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for West Oaks Senior Care and Rehab Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Respond appropriately to all alleged violations. Health 2023-12-05 2023-12-19 Y
Provide and implement an infection prevention and control program. Health 2023-12-05 2023-12-19 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-09-18 2023-09-25 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-07-27 2023-08-15 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-07-27 2023-08-15 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2023-07-27 2023-08-15 N
Provide or obtain dental services for each resident. Health 2023-07-27 2023-08-15 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2023-07-27 2023-08-15 N
Keep all essential equipment working safely. Health 2023-07-27 2023-08-15 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2023-07-25 2023-08-15 N
Keep residents' personal and medical records private and confidential. Health 2023-01-18 2023-01-25 Y
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-01-18 2023-01-25 Y
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2022-05-26 2022-06-22 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2022-05-26 2022-06-22 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2022-05-26 2022-06-22 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-05-26 2022-06-22 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-05-26 2022-06-22 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2022-05-26 2022-06-22 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-05-26 2022-06-22 N
Provide and implement an infection prevention and control program. Health 2022-05-26 2022-06-22 N
Keep all essential equipment working safely. Health 2022-05-26 2022-06-22 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-05-26 2022-06-22 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-05-26 2022-06-22 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-09-22 2021-10-13 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-09-22 2021-10-13 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-09-22 2021-10-13 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2021-09-22 2021-10-13 Y
Ensure that residents are free from significant medication errors. Health 2021-04-14 2021-05-06 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-04-14 2021-05-06 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2021-04-14 2021-05-06 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-04-14 2021-05-06 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2021-04-14 2021-05-06 N
Provide enough food/fluids to maintain a resident's health. Health 2021-04-14 2021-05-06 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-04-14 2021-05-06 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-04-14 2021-05-06 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-14 2021-05-06 Y
Provide safe and appropriate respiratory care for a resident when needed. Health 2021-04-14 2021-05-06 Y
Provide and implement an infection prevention and control program. Health 2021-04-14 2021-05-06 Y
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2021-04-15 2021-05-06 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2021-04-15 2021-05-06 N
Have proper medical gas storage and administration areas. Fire Safety 2021-04-15 2021-05-06 N