Deficiency Records for The Highlands

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Updated as of April 01, 2024

A list of the most recent deficiencies for The Highlands. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Have simulated fire drills held at unexpected times. Fire Safety 2023-03-30 2023-05-17 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2023-03-30 2023-05-16 N
Implement emergency and standby power systems. Fire Safety 2023-03-30 2023-04-24 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-03-30 2023-04-24 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-03-20 2023-04-03 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-03-20 2023-04-03 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2023-03-20 2023-04-03 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-03-20 2023-04-03 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-03-09 2023-03-30 Y
Provide and implement an infection prevention and control program. Health 2021-09-22 2021-10-15 N
Perform COVID19 testing on residents and staff. Health 2021-09-22 2021-10-15 N
Provide enough food/fluids to maintain a resident's health. Health 2021-06-30 2021-07-26 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-04-21 2021-05-07 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-21 2021-04-12 Y
Provide and implement an infection prevention and control program. Health 2020-03-13 2020-03-27 N