Deficiency Records for Quabbin Valley Healthcare

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Updated as of March 01, 2024

A list of the most recent deficiencies for Quabbin Valley Healthcare. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure each resident receives an accurate assessment. Health 2023-03-28 2023-05-09 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-03-28 2023-05-09 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-03-28 2023-05-09 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-03-28 2023-05-09 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-03-28 2023-05-09 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-03-28 2023-05-09 N
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2023-03-28 2023-05-09 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-03-28 2023-05-09 N
Provide and implement an infection prevention and control program. Health 2023-03-28 2023-05-09 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2023-03-28 2023-05-09 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-06-14 2021-07-23 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-06-14 2021-07-23 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-06-14 2021-07-23 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-06-14 2021-07-23 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2021-06-14 2021-07-23 N
Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Health 2021-06-14 2021-07-08 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-06-14 2021-07-06 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2021-06-14 2021-06-14 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-03-05 2021-03-20 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-03-05 2021-03-20 Y
Ensure that residents are free from significant medication errors. Health 2021-03-05 2021-03-20 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-10-22 2019-12-20 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-10-22 2019-12-20 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-10-22 2019-12-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-10-22 2019-12-20 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2019-10-22 2019-12-20 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-10-22 2019-12-20 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2019-10-22 2019-12-20 N
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2019-10-22 2019-12-20 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2019-10-22 2019-12-20 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-10-22 2019-12-20 N
Provide or obtain dental services for each resident. Health 2019-10-22 2019-12-20 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2019-10-22 2019-12-20 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2019-10-22 2019-12-20 N