Deficiency Records for White Oak Rehabilitation and Nursing Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for White Oak Rehabilitation and Nursing Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-08-11 2023-08-22 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-12-19 2023-04-05 Y
Observe each nurse aide's job performance and give regular training. Health 2022-12-19 2023-03-01 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-12-19 2023-03-01 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-12-19 2023-03-01 Y
Develop, implement, and/or maintain an effective training program for all new and existing staff members. Health 2022-12-19 2023-03-01 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-05-28 2021-07-26 N
Reasonably accommodate the needs and preferences of each resident. Health 2021-05-28 2021-07-26 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2021-05-28 2021-07-26 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-05-28 2021-07-26 N
Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Health 2021-05-28 2021-07-26 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-05-28 2021-07-26 N
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2021-05-28 2021-07-26 N
Ensure each resident receives an accurate assessment. Health 2021-05-28 2021-07-26 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2021-05-28 2021-07-26 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-05-28 2021-07-26 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-05-28 2021-07-26 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-05-28 2021-07-26 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2021-05-28 2021-07-26 N
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Health 2021-05-28 2021-07-26 N
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Health 2021-05-28 2021-07-26 N
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-05-28 2021-07-26 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-05-28 2021-07-26 N
Observe each nurse aide's job performance and give regular training. Health 2021-05-28 2021-07-26 N
Post nurse staffing information every day. Health 2021-05-28 2021-07-26 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2021-05-28 2021-07-26 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-05-28 2021-07-26 N
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Health 2021-05-28 2021-07-26 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-05-28 2021-07-26 N
Dispose of garbage and refuse properly. Health 2021-05-28 2021-07-26 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-05-28 2021-07-26 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-05-28 2021-07-26 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2021-05-28 2021-07-26 N
Provide and implement an infection prevention and control program. Health 2021-05-28 2021-07-26 N
Keep all essential equipment working safely. Health 2021-05-28 2021-07-26 N
Put firmly secured handrails on each side of hallways. Health 2021-05-28 2021-07-26 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-05-28 2021-07-26 Y
Respond appropriately to all alleged violations. Health 2021-05-28 2021-07-26 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-05-28 2021-07-26 Y
Assist a resident in gaining access to vision and hearing services. Health 2021-05-28 2021-07-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-28 2021-07-26 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2021-05-28 2021-07-26 Y
Provide properly protected cooking facilities. Fire Safety 2021-05-24 2021-06-25 N
Install corridor and hallway doors that block smoke. Fire Safety 2021-05-24 2021-06-25 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-05-24 2021-06-25 N
Ensure that testing and maintenance of electrical equipment is performed. Fire Safety 2021-05-24 2021-06-25 N
Have proper medical gas storage and administration areas. Fire Safety 2021-05-24 2021-06-25 N
Keep residents' personal and medical records private and confidential. Health 2018-10-24 2018-12-08 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2018-10-24 2018-12-08 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-10-24 2018-10-29 N
Have proper medical gas storage and administration areas. Fire Safety 2018-10-24 2018-10-29 N
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. Health 2017-07-08 2017-09-06 N
Keep residents' personal and medical records private and confidential. Health 2017-07-08 2017-09-06 N
Try to resolve each resident's complaints quickly. Health 2017-07-08 2017-09-06 N
Protect each resident from all abuse, physical punishment, and involuntary separation from others. Health 2017-07-08 2017-09-06 N
Protect each resident from mistreatment, neglect and misappropriation of personal property. Health 2017-07-08 2017-09-06 N
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-07-08 2017-09-06 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2017-07-08 2017-09-06 N
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. Health 2017-07-08 2017-09-06 N
Provide housekeeping and maintenance services. Health 2017-07-08 2017-09-06 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2017-07-08 2017-09-06 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-07-08 2017-09-06 N
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. Health 2017-07-08 2017-09-06 N
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Health 2017-07-08 2017-09-06 N
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Health 2017-07-08 2017-09-06 N
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Health 2017-07-08 2017-09-06 N
Operate and provide services according to Federal, State, and local laws and professional standards. Health 2017-07-08 2017-09-06 N
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Health 2017-07-08 2017-09-06 N
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Health 2017-07-08 2017-09-06 N
Keep clinical record information safe. Health 2017-07-08 2017-09-06 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2017-06-28 2017-08-11 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2017-06-28 2017-08-11 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2017-06-28 2017-08-11 N
Install corridor and hallway doors that block smoke. Fire Safety 2017-06-28 2017-08-11 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2017-06-28 2017-08-11 N
Have simulated fire drills held at unexpected times. Fire Safety 2017-06-28 2017-08-11 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2017-06-28 2017-08-11 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2017-06-28 2017-08-11 N
Ensure that testing and maintenance of electrical equipment is performed. Fire Safety 2017-06-28 2017-08-11 N
Have proper medical gas storage and administration areas. Fire Safety 2017-06-28 2017-08-11 N