Deficiency Records for Crystal Heights Care Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Crystal Heights Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-12-07 2024-01-07 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-12-07 2024-01-07 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-12-07 2024-01-07 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-12-07 2024-01-07 Y
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-12-11 2023-12-28 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2023-12-11 2023-12-19 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-12-11 2023-12-15 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-12-11 2023-12-15 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-12-11 2023-12-14 N
Have an enclosure around a vertical opening shaft. Fire Safety 2023-12-11 2023-12-13 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-12-11 2023-12-12 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2022-07-28 2022-09-08 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2022-07-28 2022-09-08 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2022-07-28 2022-09-08 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-07-28 2022-09-08 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2022-07-28 2022-09-08 N
Install a two-hour-resistant firewall separation. Fire Safety 2022-08-02 2022-08-12 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-08-02 2022-08-12 N
Install corridor and hallway doors that block smoke. Fire Safety 2022-08-02 2022-08-12 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2022-08-02 2022-08-12 N
Ensure proper usage of power strips and extension cords. Fire Safety 2022-08-02 2022-08-12 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-08-12 2021-09-12 N
Respond appropriately to all alleged violations. Health 2021-08-12 2021-09-12 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2021-08-12 2021-09-12 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-08-12 2021-09-12 N
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Health 2021-08-12 2021-09-12 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2021-08-12 2021-09-12 N
Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Health 2021-08-12 2021-09-12 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-08-12 2021-09-12 N
Keep all essential equipment working safely. Health 2021-08-12 2021-09-12 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2021-08-19 2021-08-26 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2021-08-19 2021-08-26 N
Ensure proper usage of power strips and extension cords. Fire Safety 2021-08-19 2021-08-26 N
Have proper medical gas storage and administration areas. Fire Safety 2021-08-19 2021-08-26 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2021-08-19 2021-08-25 N
Install corridor and hallway doors that block smoke. Fire Safety 2021-08-19 2021-08-24 N