Deficiency Records for Heartland Care Center

(Home page)

Updated as of April 01, 2024

A list of the most recent deficiencies for Heartland Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-01-17 2023-01-17 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-01-17 2023-01-17 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-01-17 2023-01-17 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2023-01-17 2023-01-17 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2023-01-12 2023-01-13 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-01-12 2023-01-13 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-06-14 2021-06-21 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-06-14 2021-06-21 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-06-10 2021-06-16 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-06-10 2021-06-16 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-06-10 2021-06-16 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-06-10 2021-06-16 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-06-10 2021-06-16 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2021-06-10 2021-06-16 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-08-20 2019-09-06 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-08-20 2019-09-06 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2019-08-20 2019-09-06 N
Assess the resident when there is a significant change in condition Health 2019-08-20 2019-09-06 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2019-08-20 2019-09-06 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2019-08-20 2019-09-06 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-08-20 2019-09-06 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-08-20 2019-09-06 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2019-08-20 2019-09-06 N
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2019-08-20 2019-09-06 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-08-20 2019-09-06 N
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2019-08-20 2019-09-06 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-08-20 2019-09-06 N
Provide and implement an infection prevention and control program. Health 2019-08-20 2019-09-06 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2019-08-19 2019-08-27 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2019-08-19 2019-08-27 N
Follow proper procedures when the fire alarm was out of service for more than 4 hours. Fire Safety 2019-08-19 2019-08-27 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2019-08-19 2019-08-27 N
Have simulated fire drills held at unexpected times. Fire Safety 2019-08-19 2019-08-27 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2019-08-19 2019-08-27 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-08-20 2019-08-20 N