CONTACT INFORMATION REVIEWS & MORE DATA
Deficiency Records for The Highlands
View the most recent health deficiencies and inspection results for The Highlands. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for The Highlands. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Have enough outside ventilation via a window or mechanical ventilation, or both. | Health | 2025-09-23 | 2025-09-24 | Y |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2025-09-23 | 2025-09-24 | Y |
| Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. | Fire Safety | 2025-06-12 | 2025-06-30 | N |
| Provide a written emergency evacuation plan. | Fire Safety | 2025-06-12 | 2025-06-30 | N |
| Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | Health | 2025-06-12 | 2025-06-26 | N |
| Ensure each resident receives an accurate assessment. | Health | 2025-06-12 | 2025-06-26 | N |
| Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Health | 2025-06-12 | 2025-06-26 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2025-06-12 | 2025-06-25 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2025-06-12 | 2025-06-25 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2025-06-12 | 2025-06-25 | N |
| Conduct testing and exercise requirements. | Fire Safety | 2025-06-12 | 2025-06-24 | N |
| Develop a communication plan. | Fire Safety | 2025-06-12 | 2025-06-24 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2025-06-12 | 2025-06-20 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-12-09 | 2024-12-10 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-09-25 | 2024-09-26 | Y |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2024-09-25 | 2024-09-26 | Y |
| List the names and contact information of those in the facility. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| To conduct inspection, testing and maintenance of fire doors by qualified individuals. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Ensure that testing and maintenance of electrical equipment is performed. | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Develop and maintain an Emergency Preparedness Program (EP). | Fire Safety | 2024-07-25 | 2024-08-31 | N |
| Conduct testing and exercise requirements. | Fire Safety | 2024-07-25 | 2024-08-28 | N |
| Establish roles under a Waiver declared by secretary. | Fire Safety | 2024-07-25 | 2024-08-16 | N |
| Conduct risk assessment and an All-Hazards approach. | Fire Safety | 2024-07-25 | 2024-08-15 | N |
| Properly provide smoke detection systems in areas open to corridors. | Fire Safety | 2024-07-25 | 2024-08-15 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2024-07-25 | 2024-08-07 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2024-07-25 | 2024-08-06 | N |
| Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | Health | 2024-07-25 | 2024-07-26 | N |
| Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Health | 2024-07-25 | 2024-07-26 | N |
| Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Health | 2024-07-25 | 2024-07-26 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2024-07-25 | 2024-07-26 | N |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2024-07-25 | 2024-07-26 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-07-25 | 2024-07-26 | N |
| Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | Health | 2024-07-25 | 2024-07-26 | N |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2024-02-07 | 2024-02-08 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2024-02-07 | 2024-02-08 | Y |
| Ensure each resident receives an accurate assessment. | Health | 2024-02-07 | 2024-02-08 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2024-02-07 | 2024-02-08 | Y |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2024-02-07 | 2024-02-08 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2024-02-07 | 2024-02-08 | Y |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2023-09-18 | 2023-10-20 | N |
| Provide and implement an infection prevention and control program. | Health | 2023-09-18 | 2023-09-29 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2023-09-18 | 2023-09-29 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2023-09-18 | 2023-09-29 | N |
| Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Health | 2023-09-18 | 2023-09-29 | N |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Health | 2023-09-18 | 2023-09-29 | N |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2023-09-18 | 2023-09-29 | N |
| Meet requirements for sections of health care facilities separated by fire resistive construction. | Fire Safety | 2023-09-18 | 2023-09-22 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2023-09-18 | 2023-09-20 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2023-09-18 | 2023-09-20 | N |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | Health | 2023-07-11 | 2023-07-26 | Y |
| Provide and implement an infection prevention and control program. | Health | 2023-07-11 | 2023-07-26 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2023-07-11 | 2023-07-26 | Y |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2023-07-11 | 2023-07-26 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2023-07-11 | 2023-07-26 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2023-07-11 | 2023-07-26 | Y |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2023-07-11 | 2023-07-26 | Y |