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Deficiency Records for Willows of Richmond
View the most recent health deficiencies and inspection results for Willows of Richmond. Stay informed about quality of care issues.
View the most recent health deficiencies and inspection results for Willows of Richmond. Stay informed about quality of care issues.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Health | 2025-10-15 | 2025-11-21 | Y |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Have properly installed electrical wiring and gas equipment. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Have proper medical gas storage and administration areas. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2025-05-30 | 2025-07-15 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2025-05-30 | 2025-06-12 | N |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2025-05-30 | 2025-06-12 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2025-05-30 | 2025-06-12 | N |
| Reasonably accommodate the needs and preferences of each resident. | Health | 2025-05-30 | 2025-06-12 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2025-05-30 | 2025-06-11 | N |
| Ensure that residents are free from significant medication errors. | Health | 2025-01-03 | 2025-01-17 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2024-06-18 | 2024-07-01 | Y |
| Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. | Health | 2024-04-19 | 2024-05-08 | N |
| Ensure each resident receives an accurate assessment. | Health | 2024-04-19 | 2024-05-08 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2024-04-19 | 2024-05-08 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2024-04-19 | 2024-05-08 | N |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | Health | 2024-04-19 | 2024-05-08 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2024-04-19 | 2024-05-01 | N |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2024-04-19 | 2024-05-01 | N |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Health | 2024-01-18 | 2024-01-29 | Y |
| Dispose of garbage and refuse properly. | Health | 2024-01-18 | 2024-01-29 | Y |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2024-01-18 | 2024-01-29 | Y |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2024-01-18 | 2024-01-29 | Y |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2023-03-17 | 2023-06-27 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2023-03-17 | 2023-06-07 | N |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2023-03-17 | 2023-06-07 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2023-03-17 | 2023-06-07 | N |
| Ensure that waiting areas, nurse?s stations, gift shops, and cooking facilities, open to the corridor are properly protected. | Fire Safety | 2023-03-17 | 2023-06-07 | N |
| Reasonably accommodate the needs and preferences of each resident. | Health | 2023-03-17 | 2023-03-21 | N |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | Health | 2023-03-17 | 2023-03-21 | N |
| Post nurse staffing information every day. | Health | 2023-03-17 | 2023-03-21 | N |
| Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | Health | 2023-03-17 | 2023-03-21 | N |