Deficiency Records for Highlands Lake Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Highlands Lake Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2023-03-16 2023-04-04 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-01-09 2023-02-08 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-01-09 2023-02-08 Y
Respond appropriately to all alleged violations. Health 2022-06-14 2022-07-14 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-06-14 2022-07-14 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-11-18 2021-12-16 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-11-18 2021-12-16 Y
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2021-11-18 2021-12-16 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-11-18 2021-12-16 Y
Provide safe and appropriate respiratory care for a resident when needed. Health 2021-11-18 2021-12-16 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-11-18 2021-12-16 Y
Ensure medication error rates are not 5 percent or greater. Health 2021-11-18 2021-12-16 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-11-18 2021-12-16 Y
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2021-05-26 2021-07-08 Y
Ensure medication error rates are not 5 percent or greater. Health 2020-02-28 2020-03-28 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2020-02-28 2020-03-28 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2020-02-26 2020-03-28 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2020-02-26 2020-03-28 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2018-12-06 2019-01-06 N
Ensure each resident receives an accurate assessment. Health 2018-12-06 2019-01-06 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2018-12-06 2019-01-06 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2018-12-06 2019-01-06 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2018-12-06 2019-01-06 N
Address subsistence needs for staff and patients. Fire Safety 2018-12-06 2019-01-06 N
Conduct testing and exercise requirements. Fire Safety 2018-12-06 2019-01-06 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2018-12-06 2019-01-06 N