Deficiency Records for Bickford Health Care Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Bickford Health Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-09-14 2022-10-25 Y
Provide and implement an infection prevention and control program. Health 2022-03-16 2022-05-26 Y
Perform COVID19 testing on residents and staff. Health 2022-03-16 2022-05-26 Y
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Health 2022-03-16 2022-05-26 Y
Ensure staff are vaccinated for COVID-19 Health 2022-03-16 2022-05-26 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-03-16 2022-05-20 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-12-28 2022-03-17 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-12-28 2022-03-17 N
Respond appropriately to all alleged violations. Health 2021-12-28 2022-03-17 N
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2021-12-28 2022-03-17 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2021-12-28 2022-03-17 N
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2021-12-28 2022-03-17 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-12-28 2022-03-17 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-12-28 2022-03-17 N
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Health 2021-12-28 2022-03-17 N
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2021-12-28 2022-03-17 N
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-12-28 2022-03-17 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2021-12-28 2022-03-17 N
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Health 2021-12-28 2022-03-17 N
Observe each nurse aide's job performance and give regular training. Health 2021-12-28 2022-03-17 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-12-28 2022-03-17 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-12-28 2022-03-17 N
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2021-12-28 2022-03-17 N
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Health 2021-12-28 2022-03-17 N
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2021-12-28 2022-03-17 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2021-12-28 2022-03-17 N
Provide and implement an infection prevention and control program. Health 2021-12-28 2022-03-17 N
Implement a program that monitors antibiotic use. Health 2021-12-28 2022-03-17 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2021-12-28 2022-03-17 N
Report COVID19 data to residents and families. Health 2021-12-28 2022-03-17 N
Perform COVID19 testing on residents and staff. Health 2021-12-28 2022-03-17 N
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Health 2021-12-28 2022-03-17 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-12-28 2022-03-15 N
Establish staff and initial training requirements. Fire Safety 2021-12-22 2022-03-01 N
Provide a written emergency evacuation plan. Fire Safety 2021-12-22 2022-03-01 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-12-22 2022-03-01 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-12-22 2022-03-01 N
Provide and implement an infection prevention and control program. Health 2019-11-26 2020-01-17 N
Provide a written emergency evacuation plan. Fire Safety 2019-11-27 2020-01-07 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2019-11-27 2020-01-07 N
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2019-11-26 2020-01-06 N
Establish policies and procedures including evacuation. Fire Safety 2019-11-27 2020-01-06 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2019-11-27 2020-01-06 N
Install an approved automatic sprinkler system. Fire Safety 2019-11-27 2020-01-06 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-11-26 2019-12-30 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-11-26 2019-12-30 N
Respond appropriately to all alleged violations. Health 2019-11-26 2019-12-30 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-11-26 2019-12-30 N
Provide enough food/fluids to maintain a resident's health. Health 2019-11-26 2019-12-30 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2019-11-27 2019-12-16 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2018-12-18 2019-02-25 N
Have exits that are accessible at all times. Fire Safety 2018-12-18 2019-02-25 N
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Fire Safety 2018-12-18 2019-02-25 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-12-18 2019-02-25 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2018-12-18 2019-02-25 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-12-20 2019-01-31 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2018-12-20 2019-01-31 N
Protect each resident from the wrongful use of the resident's belongings or money. Health 2018-12-20 2019-01-31 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2018-12-20 2019-01-31 N
Plan the resident's discharge to meet the resident's goals and needs. Health 2018-12-20 2019-01-31 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-12-20 2019-01-31 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-12-20 2019-01-31 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2018-12-20 2019-01-31 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-12-20 2019-01-31 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2018-12-20 2019-01-31 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2018-12-20 2019-01-31 N
Provide and implement an infection prevention and control program. Health 2018-12-20 2019-01-31 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2018-12-20 2019-01-31 N