A list of the most recent deficiencies for Palazzo Post Acute. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2023-11-21 | 2023-12-21 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2023-06-29 | 2023-07-29 | Y |
| Provide and implement an infection prevention and control program. | Health | 2023-04-25 | 2023-05-10 | Y |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. | Health | 2023-04-28 | 2023-05-05 | Y |
| Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | Health | 2023-04-28 | 2023-05-05 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2023-04-19 | 2023-05-02 | Y |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2023-03-22 | 2023-04-22 | Y |
| Provide and implement an infection prevention and control program. | Health | 2023-02-03 | 2023-03-03 | N |
| Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | Health | 2023-02-03 | 2023-03-03 | N |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2022-10-24 | 2022-12-07 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2022-10-24 | 2022-12-07 | Y |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2022-08-29 | 2022-09-28 | Y |
| Reasonably accommodate the needs and preferences of each resident. | Health | 2021-10-21 | 2021-12-03 | N |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2021-10-21 | 2021-12-03 | N |
| Ensure each resident receives an accurate assessment. | Health | 2021-10-21 | 2021-12-03 | N |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2021-10-21 | 2021-12-03 | N |
| Assist a resident in gaining access to vision and hearing services. | Health | 2021-10-21 | 2021-12-03 | N |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2021-10-21 | 2021-12-03 | N |
| Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | Health | 2021-10-21 | 2021-12-03 | N |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2021-10-21 | 2021-12-03 | N |
| Provide and implement an infection prevention and control program. | Health | 2021-10-21 | 2021-12-03 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2021-10-21 | 2021-12-03 | N |
| Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Have proper medical gas storage and administration areas. | Fire Safety | 2021-10-19 | 2021-11-16 | N |
| Address patient/client population and determine types of services needed. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Include a process for Emergency Preparedness collaboration. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Address subsistence needs for staff and patients. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Conduct testing and exercise requirements. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Implement emergency and standby power systems. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Install proper backup exit lighting. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Install a fire alarm system that can be heard throughout the facility. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Have elevators that firefighters can control in the event of a fire. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2020-02-03 | 2020-03-10 | N |
| Keep residents' personal and medical records private and confidential. | Health | 2020-01-24 | 2020-02-21 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2020-01-24 | 2020-02-21 | N |
| Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | Health | 2020-01-24 | 2020-02-21 | N |
| Assist a resident in gaining access to vision and hearing services. | Health | 2020-01-24 | 2020-02-21 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2020-01-24 | 2020-02-21 | N |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Health | 2020-01-24 | 2020-02-21 | N |
| Post nurse staffing information every day. | Health | 2020-01-24 | 2020-02-21 | N |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Health | 2020-01-24 | 2020-02-21 | N |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Health | 2020-01-24 | 2020-02-21 | N |
| Implement emergency and standby power systems. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Have an alternate power supply for its alarm system. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Install an approved automatic sprinkler system. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Properly select, install, inspect, or maintain portable fire extinguishes. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Have elevators that firefighters can control in the event of a fire. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Ensure proper usage of power strips and extension cords. | Fire Safety | 2019-01-24 | 2019-02-27 | N |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2019-01-25 | 2019-02-25 | N |
| Reasonably accommodate the needs and preferences of each resident. | Health | 2019-01-25 | 2019-02-25 | N |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Health | 2019-01-25 | 2019-02-25 | N |
| Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | Health | 2019-01-25 | 2019-02-25 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2019-01-25 | 2019-02-25 | N |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2019-01-25 | 2019-02-25 | N |
| Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide safe and appropriate respiratory care for a resident when needed. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide safe, appropriate pain management for a resident who requires such services. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2019-01-25 | 2019-02-25 | N |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Health | 2019-01-25 | 2019-02-25 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2019-01-25 | 2019-02-25 | N |
| Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | Health | 2019-01-25 | 2019-02-25 | N |
| Provide and implement an infection prevention and control program. | Health | 2019-01-25 | 2019-02-25 | N |
| Implement a program that monitors antibiotic use. | Health | 2019-01-25 | 2019-02-25 | N |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2019-01-25 | 2019-02-25 | N |
