Deficiency Records for Windsor Gardens Convalescent Hospital

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Updated as of March 01, 2024

A list of the most recent deficiencies for Windsor Gardens Convalescent Hospital. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure services provided by the nursing facility meet professional standards of quality. Health 2024-01-23 2024-02-20 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2024-01-23 2024-02-20 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2024-01-23 2024-02-20 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2024-01-23 2024-02-20 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2024-01-05 2024-01-20 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2024-01-05 2024-01-20 Y
Respond appropriately to all alleged violations. Health 2023-12-04 2024-01-02 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-11-04 2023-12-04 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-11-04 2023-12-04 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-08-25 2023-09-24 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-06-09 2023-07-09 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2023-06-09 2023-07-09 Y
Provide and implement an infection prevention and control program. Health 2023-06-09 2023-07-09 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2023-06-05 2023-07-05 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-04-17 2023-05-17 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-04-12 2023-05-05 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-03-28 2023-04-27 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-03-28 2023-04-27 Y
Provide timely, quality laboratory services/tests to meet the needs of residents. Health 2023-03-28 2023-04-27 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-11-23 2022-12-23 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-10-18 2022-12-07 Y
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2022-10-18 2022-12-07 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-10-18 2022-12-07 Y
Ensure that residents are free from significant medication errors. Health 2022-10-27 2022-11-27 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-10-14 2022-10-23 Y
Reasonably accommodate the needs and preferences of each resident. Health 2022-07-11 2022-08-10 Y
Implement a program that monitors antibiotic use. Health 2022-07-11 2022-08-10 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-06-08 2022-07-06 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-05-05 2022-05-17 Y
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2022-03-15 2022-04-10 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-02-02 2022-02-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-11-24 2021-12-03 Y
Provide and implement an infection prevention and control program. Health 2021-10-13 2021-10-26 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-09-09 2021-09-21 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-08-16 2021-08-30 Y
Provide and implement an infection prevention and control program. Health 2021-08-16 2021-08-30 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-08-05 2021-08-16 Y
Respond appropriately to all alleged violations. Health 2021-06-29 2021-07-09 Y
Reasonably accommodate the needs and preferences of each resident. Health 2021-05-07 2021-06-03 N
Give residents a notice of rights, rules, services and charges. Health 2021-05-07 2021-06-03 N
The resident has the right to receive notices in a format and a language he or she understands. Health 2021-05-07 2021-06-03 N
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2021-05-07 2021-06-03 N
Keep residents' personal and medical records private and confidential. Health 2021-05-07 2021-06-03 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-05-07 2021-06-03 N
Ensure each resident receives an accurate assessment. Health 2021-05-07 2021-06-03 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-05-07 2021-06-03 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-05-07 2021-06-03 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2021-05-07 2021-06-03 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-07 2021-06-03 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2021-05-07 2021-06-03 N
Provide enough food/fluids to maintain a resident's health. Health 2021-05-07 2021-06-03 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2021-05-07 2021-06-03 N
Provide for the safe, appropriate administration of IV fluids for a resident when needed. Health 2021-05-07 2021-06-03 N
Post nurse staffing information every day. Health 2021-05-07 2021-06-03 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2021-05-07 2021-06-03 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2021-05-07 2021-06-03 N
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2021-05-07 2021-06-03 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-05-07 2021-06-03 N
Provide special eating equipment and utensils for residents who need them and appropriate assistance. Health 2021-05-07 2021-06-03 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-05-07 2021-06-03 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-05-07 2021-06-03 N
Provide and implement an infection prevention and control program. Health 2021-05-07 2021-06-03 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-05-07 2021-06-03 Y
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2021-05-07 2021-06-01 N
Ensure proper usage of power strips and extension cords. Fire Safety 2021-05-07 2021-06-01 N
Follow proper procedures when the fire alarm was out of service for more than 4 hours. Fire Safety 2019-11-27 2019-12-31 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2019-11-27 2019-12-31 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2019-11-27 2019-12-31 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-11-27 2019-12-31 N
Have proper medical gas storage and administration areas. Fire Safety 2019-11-27 2019-12-31 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-12-03 2019-12-30 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2019-12-03 2019-12-30 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2019-12-03 2019-12-30 N
Post nurse staffing information every day. Health 2019-12-03 2019-12-30 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-12-03 2019-12-30 N
Provide and implement an infection prevention and control program. Health 2019-12-03 2019-12-30 N
Address subsistence needs for staff and patients. Fire Safety 2018-12-04 2019-01-02 N
Establish policies and procedures including evacuation. Fire Safety 2018-12-04 2019-01-02 N
Establish policies and procedures for medical documentation. Fire Safety 2018-12-04 2019-01-02 N
List the names and contact information of those in the facility. Fire Safety 2018-12-04 2019-01-02 N
Establish methods for sharing information. Fire Safety 2018-12-04 2019-01-02 N
Implement emergency and standby power systems. Fire Safety 2018-12-04 2019-01-02 N
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2018-12-04 2019-01-02 N
Have exits that are accessible at all times. Fire Safety 2018-12-04 2019-01-02 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-12-04 2019-01-02 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2018-12-04 2019-01-02 N
Ensure that testing and maintenance of electrical equipment is performed. Fire Safety 2018-12-04 2019-01-02 N
Keep residents' personal and medical records private and confidential. Health 2018-11-16 2018-12-15 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-11-16 2018-12-15 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2018-11-16 2018-12-15 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-11-16 2018-12-15 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-11-16 2018-12-15 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-11-16 2018-12-15 N
Provide and implement an infection prevention and control program. Health 2018-11-16 2018-12-15 N