LAKEWOOD REGIONAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare LAKEWOOD REGIONAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 51%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of LAKEWOOD REGIONAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with LAKEWOOD REGIONAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, LAKEWOOD REGIONAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in LAKEWOOD, CA. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 50581. It does provide emergency services. There are 207 medical professionals and 97 doctor groups affiliated with the hospital. On average at LAKEWOOD REGIONAL MEDICAL CENTER, emergency patients were charged $30,066. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 51% of the patients surveyed definitely recommended LAKEWOOD REGIONAL MEDICAL CENTER, while only 16% did not recommend going to LAKEWOOD REGIONAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for LAKEWOOD REGIONAL MEDICAL CENTER

Address:

3700 SOUTH ST
LAKEWOOD, CA 90712
(562) 602-6751
Click for Map

Medicare Provider Number:

50581

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for LAKEWOOD REGIONAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for LAKEWOOD REGIONAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LAKEWOOD REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 12 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 17 %
Patients who reported that their nurses "Always" listened carefully to them 65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 13 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 14 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 22 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 44 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 26 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 52 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 16 %
Patients who reported YES, they would definitely recommend the hospital 51 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LAKEWOOD REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LAKEWOOD REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LAKEWOOD REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at LAKEWOOD REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $33
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $29
Outpatient (1 to 3 days Prior to Index Hospital Admission) $82
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $21
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $692
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,562
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $2,150
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $792
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $165
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,019
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,193
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $7,210
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $139
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,945
Total (Complete Episode) $30,066

Infection Rates at LAKEWOOD REGIONAL MEDICAL CENTER

These measures show how often patients at LAKEWOOD REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.52 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,236.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.93 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,251.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.43 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.06 / Same
SSI - Colon Surgery: Number of Procedures 52.00 / Same
SSI - Colon Surgery: Predicted Cases 1.45 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 34.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.35 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.10 / Same
MRSA Bacteremia: Upper Confidence Limit 1.89 / Same
MRSA Bacteremia: Patient Days 48,994.00 / Same
MRSA Bacteremia: Predicted Cases 3.50 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.57 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.50 / Better
Clostridium Difficile (C.Diff): Patient Days 48,994.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 27.91 / Better
Clostridium Difficile (C.Diff): Observed Cases 7.00 / Better
Clostridium Difficile (C.Diff) 0.25 / Better

How LAKEWOOD REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how LAKEWOOD REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAKEWOOD, CA

Worst Hospitals in LAKEWOOD, CA

Percentages of Complications and Deaths at LAKEWOOD REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 12.2% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 14.1% SAME
Pressure ulcer rate 0.64% SAME
Death rate among surgical inpatients with serious treatable complications 191.54% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.41% SAME
Postoperative acute kidney injury requiring dialysis rate 1.98% SAME
Postoperative respiratory failure rate 9.19% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.39% SAME
Postoperative sepsis rate 5.9% SAME
Postoperative wound dehiscence rate 1.86% SAME
Abdominopelvic accidental puncture or laceration rate 0.94% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near LAKEWOOD REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LAKEWOOD REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Penn Mar Healthcare Center 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Hollenbeck Palms 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Lomita Post-Acute Care Center 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Buena Park Nursing Center 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Greenfield Care Center of Fullerton, LLC 5:
Glendale Healthcare Center 5:
Harvard Creek Post Acute 5:
Victoria Healthcare and Rehabilitation Center 5:
Veterans Home of California - West Los Angeles 5:
Kindred Hospital Brea D/p Snf 5:
Sun Mar Nursing Center 5:
Del Mar Convalescent Hospital 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Greater El Monte Community Hos 5:
White Memorial Medical Ctr Dp 5:
Park Vista at Morningside 5:
Lake Balboa Care Center 5:
South Coast Global Medical Center D/p Snf 5:
Royal Oaks Manor-Bradbury Oaks 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Coast Care Convalescent Center 5:
Clear View Sanitarium 5:
Atlantic Memorial Healthcare Center 5:
Garden Grove Post Acute 5:
Town and Country 5:
Osage Healthcare and Wellness Centre 5:
Anaheim Crest Nursing Center 5:
Alden Terrace Convalescent Hospital 5:
Park Regency Care Center 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Bonnie Brae Skilled Nursing 5:
Monterey Park Conv Hosp 5:
Long Beach Post Acute 5:
Parkview Healthcare Center 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Beacon Healthcare Center 5:
La Palma Nursing Center 5:
Newport Nursing and Rehabilitation Center 5:
Artesia Christian Home Inc. 5:
Meadowbrook Behavioral Health Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Grancell Village of The Jewish Homes For The Aging 5:
Chapman Care Center 5:
Solheim Senior Community 5:
Mission Palms Healthcare Center 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Temple City Healthcare 5:
Broadway Healthcare Center 5:
Pacific Haven Subacute and Healthcare Center 5:
Mount San Antonio Gardens 5:
Whittier Nursing and Wellness Center, Inc 5:
Marycrest Manor 5:
Clear View Convalescent Center 5:
Buena Vista Care Center 5:
Beach Creek Post-Acute 5:
Alta Gardens Care Center 5:
West Anaheim Medical Center D/p Snf 5:
Rowntree Gardens 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Chino Valley Health Care Cente 5:
St. Catherine Healthcare 5:
Torrance Memorial Med Ctr Snf/dp 5:
Brookfield Healthcare Center 4:
Foothill Regional Medical Center D/p Snf 4:
Pacific Care Nursing Center 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
The Grove Post Acute 4:
Villa Serena Healthcare Center 4:
Del Amo Gardens Care Center 4:
Heritage Manor 4:
Beachside Nursing Center 4:
Garden View Post Acute Rehabilitation 4:
Bonita Hills Post Acute 4:
Mainplace Post Acute 4:
Anaheim Terrace Care Center 4:
Imperial Healthcare Center 4:
Regents Point - Windcrest 4:
Westlake Convalescent Hospital 4:
Sunset Manor Conv Hosp 4:
Mid-Wilshire Health Care Cntr 4:
Burlington Convalescent Hospital 4:
Guardian Rehabilitation Hospital 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Marlora Post Acute Rehab Hosp 4:
Memorial Hospital of Gardena D/p Snf 4:
Bel Vista Healthcare Center 4:
West Haven Healthcare 4:
Chapman Global Medical Center D/p Snf 4:
Monterey Healthcare and Wellness Centre, LP 4:
Santa Monica Health Care Center 4:
Terrace View Care Center 4:
Rose Villa Health Care Center 4:
Extended Care Hospital of Westminster 4:
Southern California Hosp at Culver City D/p Snf 4:
El Encanto Healthcare Center 4:
Los Angeles Comm Hospital 4:

Medical Groups Affiliated with LAKEWOOD REGIONAL MEDICAL CENTER

There are 207 doctors and 97 medical groups that are affiliated with LAKEWOOD REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with LAKEWOOD REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with LAKEWOOD REGIONAL MEDICAL CENTER.